819 Gervais Street, Columbia, SC 29201, United States
#26 of 108 hotels in Columbia
Guests' ChoiceBased on 285 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 1 June 2024
Anthony
United StatesPay for Parking
Stayed in May 2024
Reviewed: 16 May 2024
Sharita
United StatesThe property is nice
I loved the location, but not the fact that parking was not included and the fact that the soap was opened. I thought that the soap had been used because it was opened.
Stayed in May 2024
Reviewed: 15 May 2024
Candice
United StatesThe room was nice but there were several guys in the room next door that were extremely loud. They were yelling and it sounded like there was a wrestling match going on as things kept sounding like they were slamming against the wall and the floor. Rooms were advertised as sound proof.
Great location and a small, comfortable environment. The room was a lot bigger than expected. Bed was super comfortable and I loved the separate seating area. Bathroom was also a great size.
Stayed in May 2024
Reviewed: 11 April 2024
Joseph
United StatesBathroom was a little untidy when we checked in. Toilet paper was unraveled and the tissues were wet.
Location
Stayed in April 2024
Reviewed: 7 April 2024
Catherine
United StatesKey cards would not work frequently.
Breakfast was great!
Stayed in March 2024
Reviewed: 6 April 2024
Shanea
United StatesThe pool wasn’t heated which took away from the experience.
Stayed in April 2024
Reviewed: 1 April 2024
Glenice
United StatesN/A
Variety of foods at breakfast.
Stayed in March 2024
Reviewed: 3 March 2024
Henry
United Statesa few lights not working, and hair in bed and towel
Stayed in February 2024
Reviewed: 1 February 2024
Michele
United StatesPay for parking
Location
Stayed in January 2024
Reviewed: 22 January 2024
Osvaldo
United StatesThe people who worked in the kitchen, and outside the chairs and tables were told to eat breakfast before I ran out before the guest ate that was unpleasant to hear
Did not like breakfast
Stayed in January 2024
Reviewed: 14 January 2024
Anderson
United StatesThe bathroom "door" was almost impossible to open and close, and the light fixture over the couch is damaged.
The location, and the hotel overall is great
Stayed in January 2024
Reviewed: 10 January 2024
Luke
United StatesStaying here on a Saturday night, this location was very loud. At least where our room may have been facing. You were able to hear everything that was going on outside the room on the street. I am familiar with this with hotels in a city, but this was beyond normal. Things didn't go quiet until around 2AM.
This hotel was very clean with friendly staff. They also had nice accommodations for breakfast and our room was very nice.
Stayed in January 2024
Reviewed: 3 January 2024
Daryl
United StatesAn elevator on both sides of the hotel.
Nice room. Great view. Breakfast in South Carolina with no grits? Unheard of! lol
Stayed in December 2023
Reviewed: 23 December 2023
Michele
United StatesI love the property and all it entails but the price gouging during football season is ridiculous.
Hyatt rarely disappoints. The staff was absolutely fabulous and extremely friendly and professional.
Stayed in November 2023
Reviewed: 24 November 2023
Alexandra
United StatesUnfortunately the restaurant was not working so limited selection of food.
Convenient and location was great.
Stayed in November 2023
Reviewed: 18 November 2023
Bob
United StatesAccess to the parking and fee for parking.
Location
Stayed in November 2023
Reviewed: 1 November 2023
Gina
United StatesI was very disappointing. I was locked out my room and could not go enjoy my family because if I came out I will be locked out and I have to go through the same process to get back in wait 20 to 30 minutes before the guy can come up and pick pick a lock. They promised to give me a refund, credit , and I never received it.
Breakfast was good at making it now
Stayed in October 2023
Reviewed: 1 November 2023
Vanessa
United StatesGood locale, just paper thin walls. The college kids next door opened the connecting room door for some reason (my guess is they were drunk) and partied until about 3 a.m. So, if you're looking for a nice relaxing 'staycation' hotel. This wouldn't be the hotel for you.
The location is nice. Breakfast buffet was decent.
Stayed in October 2023
Reviewed: 29 October 2023
Lawrence
United StatesNoise - noise from upstairs room
Stayed in October 2023
Reviewed: 27 October 2023
Bill
United StatesBreakfast was OK
Location & the staff was friendly
Stayed in September 2023
Reviewed: 3 October 2023
Killian
United StatesBreakfast was chaotic. By the time I arrived things were picked over and the serving area was a mess. The time I did try some of the hot food, I discovered that it was not hot. Waffles, biscuits were just barely beyond cold. Great coffee though.
Convenient Location. Loved having the ability to park my own car and get to it when I wanted, even if you had to pay for parking. I loved the bar option and outdoor space to sit.
Stayed in October 2023
Reviewed: 23 September 2023
Roche
United StatesThe bedding had not been changed smelled bad and the slightly dirty floor smelled of dog 🐕 urine
Stayed in August 2023
Reviewed: 28 August 2023
Lashaune
United StatesThe air conditioner in our room was noisy. When it turned off, it was quiet... and hot! When it turned back on, it was cool but loud. The facility needs good maintenance. The elevator (1/2) broke while we were there. The bed wasn't as comfortable as expected.
The breakfast was great! Different from the normal continental breakfast offers. We were well-pleased both mornings. The location was excellent. We were able to walk to the Soda City Market Saturday morning.
Stayed in August 2023
Reviewed: 5 July 2023
Bradley
United StatesOutside staff could have been nicer. Lawn care workers were grumpy and not very friendly to guests.
The front desk staff was very friendly and accommodating. The hotel was very nice and clean. Conveniently located close to restaurants that we could walk to. Parking was convenient. The pool was nice and the rooms were quiet. Complimentary breakfast was good with lots of different options and the breakfast staff were cheerful and friendly.
Stayed in July 2023
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