5229 Spring Valley Rd, Addison, TX 75240, United States
#8 of 22 hotels in Addison
Guests' ChoiceBased on 219 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 10 April 2024
Kristin
United StatesPrice
Staff was nice
Stayed in April 2024
Reviewed: 3 April 2024
Franco
United StatesThe person who welcomed us was not friendly at all, she was only on her phone.
Very clean room, great location.
Stayed in March 2024
Reviewed: 1 April 2024
Victor
United StatesWe were expecting to see sausage and biscuits in the breakfast menu.
The area we stayed was pretty nice and we felt safe. Enough parking for everyone. Well lit as well.
Stayed in March 2024
Reviewed: 18 March 2024
Ninagawa
United StatesThe staff was friendly and the facility is nice and clean.
Stayed in March 2024
Reviewed: 20 December 2023
Kara
United StatesN/a
They were under construction but very nice and accommodating
Stayed in December 2023
Reviewed: 26 November 2023
Daniel
El SalvadorWater and linens for the sofá-cama
It was excellent
Stayed in November 2023
Reviewed: 27 October 2023
Aytakin
AzerbaijanBreakfast could have been better.
The hotel is a very good hotel. The rooms are very spacious, clean and comfortable. Staff is helpful.
Stayed in September 2023
Reviewed: 24 October 2023
Devon
United StatesMan who checked us in told me incorrect times for breakfast so I missed it on Monday (he said Sun 7-10, M 6:30-9:30 but it was gone when I arrived at 9:10); never saw any advertised restaurant or bar (which I was really looking forward to)!! If it was the tiny area in the lobby, it is apparently shuttered because no one was there working and there was no food or drink in sight. Ice maker not working on our floor. Very limited TV channels. No mention of room service, as advertised.
Room was spacious, beds were very comfortable, appreciated the fridge and separate seating area with swivel TV, did not smell like animals for being pet friendly, plenty of seating for breakfast, and staff was very friendly and helpful — even lending us an HDMI cable when my daughter forgot hers.
Stayed in October 2023
Reviewed: 10 October 2023
Elizabeth
United StatesBeds were uncomfortable. Pillows were awful. Even though we asked ahead of time to have extra blankets and pillows for pull out, there weren’t any and we’re giving minimal supplies for our two kids who were sharing the pullout.
The location was great. Breakfast was good. Staff was pleasant. Water pressure was excellent.
Stayed in October 2023
Reviewed: 9 August 2023
Courtney
United StatesOur room had a weird smell but you get used to it
Breakfast was amazing!!
Stayed in August 2023
Reviewed: 2 August 2023
Deidre
United StatesDecaf coffee was not offered
Loved that there was turkey bacon since most offer pork only options.
Stayed in July 2023
Reviewed: 27 July 2023
Demetrice
United StatesThe hotel needs to be upgraded and the beds or a tad bit too small.
The food was phenomenal.
Stayed in July 2023
Reviewed: 10 July 2023
Tegegn
United StatesBreakfast time antik 10 am
Everything
Stayed in July 2023
Reviewed: 10 July 2023
Ming
United StatesThe bathtub was wet before we started to use it. The floor towel was wet because the water in the bath tub.
Breakfast was great
Stayed in July 2023
Reviewed: 9 July 2023
Jeanne
United StatesOn their website they advertise a restaurant a bar and a market. I asked where that was all located and they said they haven't had that open for over 3 years. But if you look at their website that's a lot of what they advertise the food from the restaurant and the bar. Was disappointed they didn't have all that.
The room was very clean. And it was very spacious. Breakfast was okay they had a variety of things.
Stayed in July 2023
Reviewed: 6 July 2023
Nicole
United StatesMy biggest complaint is that the breakfast was awful. I'm usually not one to complain about free food, but if I'm paying for a full hotel experience, please give a decent breakfast. Besides that, the bathroom was a bit dirty on the floor, but nothing to throw a tantrum over.
The hotel overall was very clean and pleasing to the eye. The elevator was a bit shaky, but I wasn't fearing for my life. Our hotel room was nice and roomy! The small living space had a nice couch to sit and socialize, the beds were very comfy.
Stayed in June 2023
Reviewed: 5 July 2023
Gulya
United StatesThe rooms could be updated.
The breakfast area was a little tight, right in the lobby
Stayed in June 2023
Reviewed: 3 July 2023
Ablelom
United StatesWas okay
Was great
Stayed in July 2023
Reviewed: 8 June 2023
Christian
United StatesI would like that the room had a microwave.
The breakfast was good. There were several choices to choose from. The room was nice and spacious. The staff were very accommodating. I would come back again.
Stayed in May 2023
Reviewed: 1 June 2023
George
United Statesneeded more room to sit for breakfast. there were no tables to sit at when we went for breakfast.
the rooms were very nice
Stayed in May 2023
Reviewed: 8 April 2023
Sheyenne
United StatesThe spacious room
Stayed in March 2023
Reviewed: 19 March 2023
Raymond
Irelandstayed here a free times, staff really good. great to see they have changed away from plastic cutlery.
Stayed in March 2023
Reviewed: 30 January 2023
Shakirah
United StatesDidn’t have the product in stock for the drinks that they were advertising
Staff was very friendly
Stayed in January 2023
Reviewed: 4 November 2022
Dj
United Statesneed better pillows, they are flimsy
Love the staff, location, and the breakfast
Stayed in October 2022
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