46080 Grand River Avenue, Novi, MI 48374, United States
#1 of 15 hotels in Novi
Guests' ChoiceBased on 168 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
9.1
Staff
9.0
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Suzanna
United Statesvery clean
Stayed in May 2024
Reviewed: 6 May 2024
Madison
United StatesThe bathroom shower could have been cleaner and the provided shampoo and body wash did not lather.
Great breakfast, great room size, very comfy mattress
Stayed in May 2024
Reviewed: 26 April 2024
Joanna
United StatesMy door had been left open open by housekeeping
overall I had a wonderful experience. The staff were amazing, attentive, extremely helpful and accommodating. I would definitely stay here again
Stayed in April 2024
Reviewed: 7 April 2024
Cullen
United StatesNothing
The breakfast was great.
Stayed in April 2024
Reviewed: 19 March 2024
June
United StatesStaff at front desk could have been a bit more friendly and enthusiastic.
Very clean and very nice room, bathroom, bed, pillows.
Stayed in March 2024
Reviewed: 6 March 2024
Juanita
United StatesN/A
Excellent staff hospitality. Clean , very spacious facility. Amenities were all functioning and operational. The suites/room very beautiful clean and comfortable bedding. Quiet rooms, workstation available, The two restaurants were open/bar grilles and a variety of food selections.
Stayed in February 2024
Reviewed: 16 January 2024
Dawn
United StatesNo hot tub. Most hotels are doing away with them. No towels in the pool area.
Beautiful hotel! Clean and staff was friendly.
Stayed in January 2024
Reviewed: 17 December 2023
Laquana
United StatesThe room take to long to warm up
Stayed in November 2023
Reviewed: 30 August 2023
Yantao
Chinano vegetables
taste good,
Stayed in August 2023
Reviewed: 7 August 2023
Jesse
CanadaExcellent!
Stayed in July 2023
Reviewed: 26 July 2023
Brandon
United StatesDesk in room, comfortable beds, lots of towels in bathroom, good size rooms, couch in room for lounging, big window for natural light, quiet fan for air.
Stayed in July 2023
Reviewed: 9 July 2023
Andrea
United StatesNot enough variety
Breakfast was ok
Stayed in July 2023
Reviewed: 27 June 2023
Takashi
United StatesRestaurant was not open
Stayed in June 2023
Reviewed: 22 May 2023
Doug
United StatesPerfect location for my event.
Stayed in May 2023
Reviewed: 18 May 2023
Ann
United StatesNothing
Everyone was kind, I love that the showplace was connected. It was a last minute decision as we were in town for a 2-day regatta. Lots of amenities close by
Stayed in May 2023
Reviewed: 18 May 2023
Jacquelyn
United StatesN/A
I enjoyed the friendly service
Stayed in May 2023
Reviewed: 31 January 2023
Jonathan
United StatesThe snow
Clean and orderly.
Stayed in January 2023
Reviewed: 8 December 2022
John_cabzera
United StatesWeather. But I guess you have to either love it or strongly dislike it :-D
It was the same avenue with the convention we were attending. Therefore, commute was none. The room was spacious and clean, nothing much to view around. The commute to airport and downtown was pretty expensive.
Stayed in September 2022
Reviewed: 30 November 2022
Heather
United StatesI didn’t like no tub
I loved the free breakfast
Stayed in November 2022
Reviewed: 7 November 2022
Robin
United StatesThe bed was too soft for me. The room would get really hot before the fan would kick on. It would have been nice to have a fan running at all times to circulate the air. $250 was a little pricey for a night. The hotel bar didn't open till 5pm and the hotel was full. It would have been nice had they opened at noon due to the event.
Very nice staff. Very clean.
Stayed in November 2022
Reviewed: 3 November 2022
Andrea
United StatesBeautiful property! Clean rooms and common are as well as m friendly staff.
Stayed in November 2022
Reviewed: 31 October 2022
Shanelle
United StatesOther than not having a microwave in the room, everything was great.
I loved the spacious rooms and the nice view from the high floor. My favorite room feature was the frosted glass barn doors. Also, the complimentary breakfast was better than other hotels I've visited.
Stayed in October 2022
Reviewed: 19 September 2022
Erika
United Statesthe walls between rooms are a bit thin
I love the decor and the breakfast
Stayed in September 2022
Reviewed: 31 July 2022
Wolfgang
AustriaAmerian breakfast. american coffee
perfect location
Stayed in July 2022
Gavrion, Greece
Le Havre, France
San Andrés, Colombia
Oberhaag, Austria
Tignes, France
Essaouira, Morocco
Broughton in Furness, UK
Zakopane, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content