5500 West Bradbury Avenue, Indianapolis, IN 46241, United States
#48 of 150 hotels in Indianapolis
Guests' ChoiceBased on 270 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
9.1
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 21 February 2024
Kelvin
United StatesFriendly staff. Breakfast bar
Stayed in February 2024
Reviewed: 17 February 2024
Mcmiller
United StatesThe room looked clean but pulled sheets back to find bloody sheets so to the extra covers I carried too sleep in and that was the second room and very dissatisfied.stay before with no problem
Good
Stayed in January 2024
Reviewed: 30 January 2024
Richard
United StatesKeep prices the same once renovation is complete.
Staff was friendly and helpful. No issues with only having 1 elevator due to construction. No issues with renovation, can't Wait for finished product. N
Stayed in January 2024
Reviewed: 3 January 2024
Dawn
United StatesEverything was great
I'm not sure the two staff names that was working at 4am but they went above and beyond. After driving 15 hours from NYC and having another 15 to go to Colorado my wife booked this. After swearing I was only getting 5 and a half hours of sleep I overslept and was 30 min past checkout. After throwing everything in our bags and taking the pets to the car I went to the desk to checkout and apologize knowing I would probably have to pay for another night since I was an hour past. Checked out just to find out those two amazing people had given me a 6 pm checkout. I was almost tempted to go back to bed. If you're reading this, Thank you so much. Beds were great pillows were comfortable? Shower was clean and hot, and of course the staff was superb.
Stayed in January 2024
Reviewed: 7 November 2023
Grahame
Australianothing
comfortable
Stayed in October 2023
Reviewed: 30 October 2023
Zach
United StatesNothing I can think of.
Everything. Service. Breakfast. Especially being able to cast phone to TV and use streaming.
Stayed in October 2023
Reviewed: 28 October 2023
Sandra
United StatesNothing
I was pleased with everything, that’s why I come back often.
Stayed in October 2023
Reviewed: 27 October 2023
Shultz
United StatesThe breakfast was okay, but not special. No oatmeal or pancake/waffles offered. The eggs were cold both mornings. The bathroom area is very small. The beds were very firm, not what I sleep on at home. I read that a refresh is planned starting next month. That will be very welcomed here.
Location of the hotel was great for us. We toured the IMS and the Good Bones housing district and we could easily find them from our hotel. Our room was right off the elevator which was perfect for me as I have trouble walking very far. Parking was great, too. The fruit compote with berries was delicious at breakfast.
Stayed in October 2023
Reviewed: 23 October 2023
Tiffany
United StatesN/A
The staff is amazing l. Enoch and Ruth are super kind. Enoch goes above and beyond.
Stayed in October 2023
Reviewed: 2 October 2023
Susan
United StatesThe bed was very uncomfortable and the furniture was old and worn. The uncomfortable bed is reason enough to not return.
It was close to the airport and the room was big
Stayed in September 2023
Reviewed: 18 September 2023
Adrian
United StatesI loved everything about the property
Very clean and super breakfast
Stayed in September 2023
Reviewed: 12 September 2023
Brittany
United Statesthe only thing I did not like was how loud the fan in the bathroom was
I really liked this property! seemed clean, staff was very friendly! dog friendly. rooms seemed clean, have a living room area, kitchen area, and bedroom space. the hotel has a bar, restaurant, and pool. you can call for room service, can take drinks to the pool. open free parking
Stayed in July 2023
Reviewed: 4 September 2023
Syed
CanadaGood location and clean facilities, Nice breakfast
Stayed in September 2023
Reviewed: 26 August 2023
Susan
United StatesElevator smelled of Marijuana
Stayed in August 2023
Reviewed: 20 August 2023
Larry
United StatesFood was good. Service excellant. Location great.
Stayed in August 2023
Reviewed: 16 August 2023
Kelly
CanadaIt was all good
Clean
Stayed in August 2023
Reviewed: 29 July 2023
Acuna
United StatesFound blood in first room, second room didn’t clean room and was not told I had to ask for daily cleaning when checking in therefore, my room was not cleaned nothing and staff tried to blame me for not requesting it when it was not offered from the beginning
Nice pillows
Stayed in July 2023
Reviewed: 24 July 2023
Bridget
United StatesDidn’t like that house keeping wasn’t thorough with cleaning.
Managers and front office staff provided great customer service and were courteous.
Stayed in July 2023
Reviewed: 22 July 2023
Bradley
United StatesBathroom issues toilet would not flush in the morning and problem was not resolved before we left
Location shuttle
Stayed in July 2023
Reviewed: 3 July 2023
Donna
United StatesThe room could've used a microwave. Everything else was provided.
Room was very clean & comfortable. Air conditioning was great! Breakfast was very good. All employees were pleasant & helpful.
Stayed in July 2023
Reviewed: 27 June 2023
Marlena
United StatesThe staff was pleasant and helpful. The room was clean and comfortable. Breakfast was great. We also enjoyed the pool.
Stayed in June 2023
Reviewed: 22 June 2023
Carole
United Statesnothing
The room was very clean and the bed was exceptionally comfy. The room was spacious,too. The breakfast was exceptional with many good choices. The shuttle to the airport was on time and the driver was careful and very helpful.
Stayed in June 2023
Reviewed: 19 June 2023
Julie
United StatesHad kids..pool was closed. Pool was the reason we stayed there. Dog in the next room barked from 3 to 4 in the morning.
Location
Stayed in June 2023
Reviewed: 18 June 2023
Amy
United StatesThe hotel needs a deep clean. The bathroom door was filthy. The couch in the room was dusty and had dirt and crumbs underneath. The bathroom is TINY— the door nearly hits the toilet. The sink is outside of the bathroom. The cost was high, so I expected a more pleasant experience.
Check-in was fast and the staff was friendly. It was nice to have complimentary breakfast. The pool area is nice.
Stayed in June 2023
Reviewed: 16 June 2023
Jessica
United StatesWhen booking my Indianapolis trip for me and my family I filtered by the very first thing that was most important, a pool to enjoy. I was very disappointed to know the pool was closed after I checked in. I asked staff if I missed the note that the pool was closed on the website and she said no, it's not there. I would have never stayed there had i known beforehand. So when I would have overlooked everything else because at least I had a pool, now I cant help to highlight the uncomfortable pillows, tub that didnt stop for the shower, and the noisy traffic while trying to sleep.
The staff was very nice.
Stayed in June 2023
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