Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Indiana hotel reviews
  4. Indianapolis hotel reviews
  5. Reviews of Hyatt Place Indianapolis Airport

Reviews of Hyatt Place Indianapolis Airport 3 stars

5500 West Bradbury Avenue, Indianapolis, IN 46241, United States

#48 of 150 hotels in Indianapolis

Guests' Choice

Review score

Based on 270 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 21 February 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff. Breakfast bar

    Stayed in February 2024

  • Reviewed: 17 February 2024

    3.0
    Very dissatisfied with my visit
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room looked clean but pulled sheets back to find bloody sheets so to the extra covers I carried too sleep in and that was the second room and very dissatisfied.stay before with no problem

    Good

    Stayed in January 2024

  • Reviewed: 30 January 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Keep prices the same once renovation is complete.

    Staff was friendly and helpful. No issues with only having 1 elevator due to construction. No issues with renovation, can't Wait for finished product. N

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    If you're needing a great night's sleep this place should be your stop.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    I'm not sure the two staff names that was working at 4am but they went above and beyond. After driving 15 hours from NYC and having another 15 to go to Colorado my wife booked this. After swearing I was only getting 5 and a half hours of sleep I overslept and was 30 min past checkout. After throwing everything in our bags and taking the pets to the car I went to the desk to checkout and apologize knowing I would probably have to pay for another night since I was an hour past. Checked out just to find out those two amazing people had given me a 6 pm checkout. I was almost tempted to go back to bed. If you're reading this, Thank you so much. Beds were great pillows were comfortable? Shower was clean and hot, and of course the staff was superb.

    Stayed in January 2024

  • Reviewed: 7 November 2023

    10
    good, clean value for money
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    nothing

    comfortable

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I can think of.

    Everything. Service. Breakfast. Especially being able to cast phone to TV and use streaming.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I was pleased with everything, that’s why I come back often.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    6.0
    Handy location, needs an update.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    The breakfast was okay, but not special. No oatmeal or pancake/waffles offered. The eggs were cold both mornings. The bathroom area is very small. The beds were very firm, not what I sleep on at home. I read that a refresh is planned starting next month. That will be very welcomed here.

    Location of the hotel was great for us. We toured the IMS and the Good Bones housing district and we could easily find them from our hotel. Our room was right off the elevator which was perfect for me as I have trouble walking very far. Parking was great, too. The fruit compote with berries was delicious at breakfast.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Priced great for all the property entails and great service!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The staff is amazing l. Enoch and Ruth are super kind. Enoch goes above and beyond.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    4.0
    The staff was friendly and the room was large, however, the bed was very soft and unsupportive. We had a terrible night
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable and the furniture was old and worn. The uncomfortable bed is reason enough to not return.

    It was close to the airport and the room was big

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Awesome
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I loved everything about the property

    Very clean and super breakfast

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    have stayed twice now and would do so again
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    the only thing I did not like was how loud the fan in the bathroom was

    I really liked this property! seemed clean, staff was very friendly! dog friendly. rooms seemed clean, have a living room area, kitchen area, and bedroom space. the hotel has a bar, restaurant, and pool. you can call for room service, can take drinks to the pool. open free parking

    Stayed in July 2023

  • Reviewed: 4 September 2023

    10
    Love to staying
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Good location and clean facilities, Nice breakfast

    Stayed in September 2023

  • Reviewed: 26 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Elevator smelled of Marijuana

    Stayed in August 2023

  • Reviewed: 20 August 2023

    10
    Excellant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Food was good. Service excellant. Location great.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Very pleasant , nice outdoor pool.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    It was all good

    Clean

    Stayed in August 2023

  • Reviewed: 29 July 2023

    1.0
    Disappointing
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    Found blood in first room, second room didn’t clean room and was not told I had to ask for daily cleaning when checking in therefore, my room was not cleaned nothing and staff tried to blame me for not requesting it when it was not offered from the beginning

    Nice pillows

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Great
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Didn’t like that house keeping wasn’t thorough with cleaning.

    Managers and front office staff provided great customer service and were courteous.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    5.0
    Average
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom issues toilet would not flush in the morning and problem was not resolved before we left

    Location shuttle

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Weekend Getaway
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room could've used a microwave. Everything else was provided.

    Room was very clean & comfortable. Air conditioning was great! Breakfast was very good. All employees were pleasant & helpful.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff was pleasant and helpful. The room was clean and comfortable. Breakfast was great. We also enjoyed the pool.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    10
    It was a great choice!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    nothing

    The room was very clean and the bed was exceptionally comfy. The room was spacious,too. The breakfast was exceptional with many good choices. The shuttle to the airport was on time and the driver was careful and very helpful.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    5.0
    Ugh
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Had kids..pool was closed. Pool was the reason we stayed there. Dog in the next room barked from 3 to 4 in the morning.

    Location

    Stayed in June 2023

  • Reviewed: 18 June 2023

    5.0
    Nice staff and great pool, but the rooms need a deep clean!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs a deep clean. The bathroom door was filthy. The couch in the room was dusty and had dirt and crumbs underneath. The bathroom is TINY— the door nearly hits the toilet. The sink is outside of the bathroom. The cost was high, so I expected a more pleasant experience.

    Check-in was fast and the staff was friendly. It was nice to have complimentary breakfast. The pool area is nice.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    4.0
    Disappointed due to lack of information
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    When booking my Indianapolis trip for me and my family I filtered by the very first thing that was most important, a pool to enjoy. I was very disappointed to know the pool was closed after I checked in. I asked staff if I missed the note that the pool was closed on the website and she said no, it's not there. I would have never stayed there had i known beforehand. So when I would have overlooked everything else because at least I had a pool, now I cant help to highlight the uncomfortable pillows, tub that didnt stop for the shower, and the noisy traffic while trying to sleep.

    The staff was very nice.

    Stayed in June 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: