14565 Duval Road, Jacksonville, FL 32218, United States
#43 of 169 hotels in Jacksonville
Guests' ChoiceBased on 1211 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 23 May 2024
Jessica
United StatesShower heads
Stayed in May 2024
Reviewed: 20 May 2024
Stanley
United StatesWater in bathroom toilet and in sink had an odor.
Stayed in May 2024
Reviewed: 20 May 2024
Amanda
United StatesThe front desk clerk was rude at check in.
The room was very spacious for my family of 6.
Stayed in May 2024
Reviewed: 15 May 2024
Reverta
United StatesIt was comfortable ,and quite good spot good breakfast.
Stayed in May 2024
Reviewed: 11 May 2024
Faisal
Saudi Arabiaلاشىء
نظيف و مريح
Stayed in May 2024
Reviewed: 3 May 2024
Mangold
United StatesCold pool lol.
Breakfast was very good Facilities clean
Stayed in April 2024
Reviewed: 29 April 2024
Christie
United StatesNothing. Everything was good this time
The room and breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Jackson
United StatesA location with balconies would definitely have made my stay better !
Stayed in April 2024
Reviewed: 16 April 2024
Quashandra
United StatesMy mom checkout the breakfast and stated it wasn't the best. The morning she went she stated the eggs were watery and sausage look like they had been sitting for a while.
Overall I love my stay at this location. Rooms were nice and the staff were friendly
Stayed in April 2024
Reviewed: 14 April 2024
Sarah
United StatesI enjoyed the bed as it was very comfortable.
Stayed in February 2024
Reviewed: 13 April 2024
Robert
United StatesChecknin was great and every was so nice
Stayed in March 2024
Reviewed: 11 April 2024
Charlotte
United StatesWhen you ask for a later check out in the area of 30 min to an hour it should be granted as lower standard hotels do this on a regular basis
The hospitality of the staff was exceptional And like the fact that breakfast is included Always
Stayed in March 2024
Reviewed: 10 April 2024
Diane
United StatesThe place is in need of an update. The room was worn, and the couch was stained terribly. Furniture was worn out. Wasn't expecting this for a Hyatt.
Friendly staff.especially morning front desk. It was a Decent free breakfast.
Stayed in April 2024
Reviewed: 8 April 2024
Tan
CanadaNo comment
Good
Stayed in April 2024
Reviewed: 5 April 2024
Velma
United StatesStay, safe parking, key entrance
Everyone was welcoming
Stayed in April 2024
Reviewed: 5 April 2024
Julia
United StatesNo complaints about facilities. BUT it was a total bummer that all the coffee urns were empty at breakfast!! Unforgivable.
Close to airport. Room was up-to-date and spacious.
Stayed in April 2024
Reviewed: 20 March 2024
Sherrie
United StatesThat my card was charged the morning before I got there and again once it was swiped at the hotel for check-in! Why did this happen?
The location!
Stayed in March 2024
Reviewed: 20 March 2024
Clawson
United StatesStayed for 4 nights and never got clean towels
Many options for food and seating
Stayed in March 2024
Reviewed: 11 March 2024
Joann
United StatesVery comfortable bed. Spacious room. Liked the room set up. Breakfast was good for a hotel breakfast. Convenient to the airport.
Stayed in March 2024
Reviewed: 8 March 2024
Carrie
United StatesShower sprayed into floor. Shower door to bedroom was rotting and needs repair due to shower placement.
Stayed in March 2024
Reviewed: 8 March 2024
Jeffrey
United StatesPillows
Excellent breakfast. Staff asked if we were finished before clearing the buffett
Stayed in March 2024
Reviewed: 5 March 2024
Robert
United StatesThe ‘restaurant’ was severely lacking. We ate dinner there and my chicken ceases salad was prepackaged in a plastic container like I’d expect from an airport takeout stall. Plastic silverware. My wife ordered wine and we had to ask twice for it to finally come. Her wings were delivered in a takeaway box and came 10 minutes after I got my salad. Wings tasted good! Breakfast was hot and nice before the shuttle ride to the airport. Shuttle driver was exceptional!
Location near the airport was optimal! Friendly staff and clean and everything we needed.
Stayed in March 2024
Reviewed: 5 March 2024
Cheryl
United StatesThe lobby furniture needs a refresh.
The staff members were all friendly and professional. The breakfast room staff especially worked hard to keep the buffet area clean and well supplied with food and drinks, while being friendly. Can't say enough good things about their performance each morning! We stayed in a King room with couch and kitchen/bar area. This was very handy for us as we stayed 3 nights. The large TV on a swivel was perfect for viewing from the bed or the couch.
Stayed in March 2024
Reviewed: 5 March 2024
Anokhin
United StatesPlease make notice for guest, that there are no sleeoers in the room.
Stayed in January 2024
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