Shuttles are not every 20 minutes as listed, I would say every 30-45 minutes with traffic. We had to wait for almost an hour to get on the next shuttle, the first was full we and ended up missing our flight. So I’d recommend you plan ahead.

Stayed in May 2024

Restaurant and breakfast was poorly maintained and dirty.

Location , rooms were clean

Stayed in May 2024

We stayed a whole weekend and no one from room service attended our room . Towels and trash stacked up . I asked gentleman at front when I returned my key he said since Covid you have to ask for those services.

The area .

Stayed in May 2024

You couldn’t park there directly or drive straight to the main entrance Breakfast options could be healthier

Good stylish interiors Silent AC

Stayed in April 2024

Parking garage, shuttle area not too clean.

Front desk very helpful.

Stayed in February 2024

Great to have the free shuttle. Breakfast was reasonably good. Rooms are newly renovated so the hotel is very modern and comfortable with a lot of amenities.

Stayed in January 2024

Pool was not heated

Clean, good Breakfast and close to the airport

Stayed in December 2023

Cleanliness, location

Stayed in January 2024

Restaurant , parking indication

Cleanliness

Stayed in January 2024

Breakfast was manic! But it was free.

Comfy room and bed. Airport shuttle easy and free

Stayed in December 2023

Restaurant could have been way better. Felt like you were eating at the airport.

The breakfast wasn't quite as advertised. Supposed to be make it yourself breakfast taco bar. Both days it was not.

Stayed in December 2023

Good location, airport shuttle and parking worked well.

Stayed in November 2023

None. The hotel exceeded our expectations. We were quite impressed with the cleanliness, friendly staff and the place was quiet.

The place has been nicely renovated. The staff was friendly and helpful. The breakfast buffet was delicious. Very clean room in a convenient location.

Stayed in October 2023

The automated message from Booking.com gave us the wrong phone number to call for airport shuttle and said you had to call for shuttle to pick up at airport. (This was very confusing)The hotel message said which shuttle to get on and didn’t say you had to call shuttle. The airport message was correct. When we arrived by airport the shuttle dropped us at back of hotel (which hotel message said would happen) Better signage to show way to back entrance would have been helpful and easy to do! Lower prices for meals would be great!

We’re over 65 and wanted to break the long flight home from London to Brisbane, Australia. We spent 2 nights here. The room was a great size with King bed (comfortable)and also a sofa. We enjoyed the view of the runway. There are was a little noise from planes but didn’t stop us from sleeping. Breakfast was ok, a few hot dishes including scrambled egg, cereal, fruit etc. the staff were great, always friendly and willing to help. We had a few drinks at the bar and ate there both nights. Food was good but expensive. There was a Starbucks next door which was good for a morning latte! We had a late flight home and there was no problem leaving our bags when we went out for the day!

Stayed in October 2023

No window in the room. Breakfast is so-so.

The room is clean, receptionists are smiley and friendly.

Stayed in October 2023

Hyatt Place should have their own airport shuttle bus. Sharing one with other hotels is quite inconvenient for the traveler.

The equipments of fitness room here are of great quality.

Stayed in October 2023

The parking fee was more expensive than our expectation. Besides of that, my partner and I had a satisfying experience at the Hyatt hotel.

The breakfast was very satisfying. I especially liked the yogurt and berry jam. It was very fresh and I didn't see the same quality in any other hotel. Also, the interior of the room was very modern and we liked it. You can see departing and arriving airplane very close and we didn't hear any noise from that. I also liked that they have laundry room open for 24 hour, and you can ask for detergent at the desk.

Stayed in October 2023

The parking needed to be better marked as they were working around the hotel.

The breakfast was beyond my expectations. The hotel itself was a little difficult to find.

Stayed in September 2023

Asked for a quiet room and got a room on airport side 😕

Buffet breakfast has a good selection of food.

Stayed in October 2023

It was surprisingly quiet for being in the LAX area. Very comfy bed We booked in for 2 nights because our flight was not until 10pm the next day, but the hotel only charged us for the day and refunded a portion of the rate

Stayed in October 2023

Slightly inconvenient that the drop-off area in front of the hotel was closed off. Friend had to quickly pull up on a narrow side street each morning and evening to pick us up and drop us off. The airport shuttle drops off in a parking building and the signage to the hotel lobby was poor. However this was a very minor negative. Everything else was great!

The room (two Queen beds) was clean and spacious, the beds were comfortable and the included breakfast was good and offered lots of choice. The airport shuttle service worked really well for us. Would stay again.

Stayed in August 2023

Everything was perfect! Great to meet Alex in the reception! He helped me a lot with my accommodation questions!

Stayed in October 2023

Nothing

Nice, quiet & clean

Stayed in September 2023

Parking was $50/night for no guarantee of which level you will have to park on. Hyatt has no control if the contracted parking garage enforces towing. Many vehicles were double parked leaving little to no spaces. Rooftop pool area is small and unkept.

Staff was always kind and very helpful. Lobby/lounge area was inviting and secure. My airplane lover absolutely loved the view of the LAX runway from our room!

Stayed in July 2023