282 Almaden Boulevard, San Jose, CA 95113, United States
#47 of 84 hotels in San Jose
Guests' ChoiceBased on 923 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 11 May 2024
Melanie
United StatesThe hotel does not have enough parking for rooms. After charging $40 for parking we were advised once we park to either walk or take Uber of we risk having no where to park. Walking was fine for our purposes but it was pouring rain that night. I wish we could have drove.
The clerk on that night was quite literally by himself to check people in and run the bar. The restaurant was closed because there was no staff. This was a real issue for a name like Hilton in a city center. But he stayed calm and polite and friendly. I am sure I would not be the same in his position.
Stayed in April 2024
Reviewed: 8 May 2024
Frederick
New ZealandAsked for early check in if possible. Not possible so 3pm would be ok. Arrived 7pm, room still not ready. Given room with 2 small beds instead of a king
Nice view
Stayed in May 2024
Reviewed: 3 May 2024
Alexandria
United Statesnice concierge, good cleaning, location is convenient
Stayed in May 2024
Reviewed: 2 May 2024
Daniel
United StatesI asked the guy at the front desk if the $40 parking fee would cover both Saturday and Sunday because I was staying two nights. He said yes. I was charged $80. I did ask my question pretty specifically. He was either misinformed or dishonest.
Breakfast was good
Stayed in April 2024
Reviewed: 29 April 2024
Michelle
United StatesBed was a bit uncomfortable.
Breakfast was great!
Stayed in April 2024
Reviewed: 28 April 2024
Helge
SwitzerlandBreakfast so-so
Room
Stayed in April 2024
Reviewed: 26 April 2024
Gabriela
MexicoThe disadvantages is what makes it a excellent option, because as it's located close to the airport and the metro/street car station, you can hear the noises at night.
The location is convenient to/from San Jose Airport. The area feels safe and is surrounded with many options to eat. It's located in the same block of City Civic auditorium. You have a metro/street car station crossing the street.
Stayed in April 2024
Reviewed: 25 April 2024
Kelly
United StatesThe only downside of this location for me is that the parking is quite expensive. Other than that, the hotel is great.
Stayed in April 2024
Reviewed: 25 April 2024
Eduardo
United StatesThe bed felt a little hard.
Nice area, it’s clean, and the food is good
Stayed in April 2024
Reviewed: 22 April 2024
Ortiz
United StatesMy shower drain was a little slow to drain bit not a big deal.
Stayed in April 2024
Reviewed: 15 April 2024
Kyle
United StatesThe TV in the room was super complicated it didn't have regular TV that we could find, we had to use chrome cast and it was ok. The chef was sick so there was no food options and the bar closed before we could get back from the game at 10:30 on a Saturday night.
The place was really clean and nice. The Check in process was easy and fast and the parking garage was very safe and very clean.
Stayed in April 2024
Reviewed: 11 April 2024
Robyn
United StatesAbsolutely did not like the bathroom door as a slider. It did not lock for privacy. Stayed in another hotel that had the same set up, only it was glass and partially see through. The Hyatt bathroom not nearly as bad, but still doesn’t offer enough privacy. That being said, now that I know, I’ll be prepared to reserve two rooms next time.
Breakfast was excellent. Just what I expect of Hyatt.
Stayed in April 2024
Reviewed: 10 April 2024
Diana
United StatesWasn't clean. Floors were stained. Room was dated. Couch had stains on it. Bathroom was dirty
Location. Parking size of apartment
Stayed in April 2024
Reviewed: 28 March 2024
Bianca
United Stateslove staying at the Hyatt! Always very clean and the staff is always helpful. only downside is if you want ice, you have to walk to the lobby.
Stayed in March 2024
Reviewed: 26 March 2024
Jeremy
United StatesHotel was in flight path, but got over it quickly. The beds were very uncomfortable and kept me up plus was hurting my back. No support in pillows,had some very noisy patrons going down hall at all hours of the early morning. Doesn’t make well for any kind of rest
It was conveniently close to the event we were attending on the night we stayed.
Stayed in March 2024
Reviewed: 21 March 2024
Bhrhasani
KazakhstanWith this price it was perfect. Convenient, Friendly, all you need from a hotel when spending most pf your times outside.
Stayed in March 2024
Reviewed: 19 March 2024
James
United KingdomMy room overlooked a tram station which was very noisy at 4am through until 12am
Breakfast, location and really friendly staff
Stayed in March 2024
Reviewed: 17 March 2024
Luis
United StatesThe room could’ve been cleaner. Found an old press on nail in the room
Loved the hospitality.
Stayed in March 2024
Reviewed: 11 March 2024
Cesar
United StatesNot too many parking spaces
Staff was helpful and the breakfast was good
Stayed in March 2024
Reviewed: 11 March 2024
Renee
United Statesthe entrance to the lobby from the road could be better displayed and to go around the block a few times.
everything was great
Stayed in March 2024
Reviewed: 8 March 2024
Robert
United StatesThere wasn't much of a restaurant open.
The staff at the front desk was great, he was very helpful and informative.
Stayed in March 2024
Reviewed: 7 March 2024
Sarah
United StatesThe breakfast options were so so, the coffee was weak, having to go downstairs to get ice was a bummer.
Ease of use of the location. The elevators were timely, the room was easily accessible, the lobby had plenty of space to sit and gather.
Stayed in March 2024
Reviewed: 7 March 2024
Jill
United StatesParking garage was hard to enter, confusing instructions on how to enter
Great location close to our destination
Stayed in March 2024
Reviewed: 5 March 2024
Iason
SwitzerlandLocation, staff, silence
Stayed in March 2024
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