Quiet time is between 10 PM and 7 AM. I stayed in room 203, there is an outdoor patio right below the window, which both nights that I stayed several people were sitting outside from 10 PM until at least 1 AM and were extremely loud and noisy. There is no one on site late to enforce the quiet time policy. This would be an inconvenience if someone needed to wake up early to be somewhere.

The room was clean. The location is great and close to most attractions in the area. (SPAC, Downtown Saratoga).

Stayed in May 2024

Breakfast could have used a few more hot items.

Staff were professional and helpful. Breakfast was very good, but felt borderline sparse. But the eggs and potatoes made up for it. They were above average! Location was in a quiet area, surrounded by nice trees. There was lot of parking. I didn't see or hear another person on my hall, though I was there mid-week which could be the reason.

Stayed in May 2024

Only thing I didn't like was there were no vending machines or a way you could buy water or soda after 11pm

Staff was very professional, answered all our questions

Stayed in May 2024

N/A

Greeted well. Clean rooms. Spacious room!

Stayed in April 2024

The sink faucet in 307 really sucks.

Nice, comfortable, breakfast good, good size room, they thought of everything.

Stayed in April 2024

Reception

Breakfast and room space

Stayed in February 2024

Everything! We were looking for a hotel off the highway, so perfect location. Friendly efficient staff, clean, comfortable rooms, breakfast was very good. For price we paid, extremely happy.

Stayed in February 2024

None

large room, quite HVAC. Very good breakfast

Stayed in January 2024

Had a complaint about another room who was parting and then arguing got no sleep the last night of my stay

Everything

Stayed in January 2024

Staff is friendly, welcoming and corteous.

Stayed in December 2023

No laundry facilities. Little far from the city centre.

Beautiful hotel and location. Good facilities and great variety of breakfast options.

Stayed in December 2023

No bar soap. No smiles of personnel

Mattress- proximité to HW95

Stayed in December 2023

Noisy heating fan

Good bed Excellent full breakfast

Stayed in December 2023

Hotel isn’t that old BUT showing significant signs of wear in Rugs, furnishings, etc and room wasn’t attended to when I wasn’t there

Stayed at Hyatt Place on multiple occasions like the rate(s),$ location

Stayed in November 2023

The a/c unit circulating on and off was loud which didn't provide for a good sleep since I am a light sleeper. So, your management should look into upgrading to a better unit. You could also use some hooks in the bathroom area so people can hang their cosmetic kit. There were also limited news channels on the TV, maybe expanding the selections would be perfect. Other than that, it was a good hotel.

Unfortunately, we had to catch a flight, so we were not able to experience the breakfast. However, the staff did have coffee bagels and banana available for us to grab so that was well appreciated.

Stayed in November 2023

Breakfast was ok - standard. The hot water to make your tea was always lukewarm so this was very disappointing. Only 1 microwave in the dining area so not helpful if you wanted to heat up your water - long wait to use it and it didn't seem to work that well also. The room could have a microwave and a fridge (can't remember if there was at least a fridge). The face basin sink was pooling water which is not nice

Breakfast was ok - standard. The room was quite spacious - we really liked that

Stayed in November 2023

While breakfast had a lot of choices, hot food was poor. Eggs were dry and gritty, bacon and potatoes just not good. Everything was Luke warm. Ended up eating toast. Disliked that I had to purchase water. I chose this hotel as it advertised a restaurant which really didn’t exist. Just a few things to order and no chef. Had to order out.

Place was clean, large rooms,giant shower. Tv swiveled so it could be watched easily from living or bed areas.

Stayed in October 2023

All good

Nice set up with a swivel tv from bedroom side to living room area. Comfortable bed, great shower head. Friendly staff, nice assortment of food for breakfast. Close to Saratoga Springs activities.

Stayed in October 2023

It was dingy and not super clean. The shower was hard to work.

 Size of the room, location and price

Stayed in October 2023

Room could have been cleaner, we had visible droplets around the toilet as well as nail clippings by the sink (eww) I lysoled that myself. I also think the rooms could use a microwave.

Staff were friendly and helpful, I liked how easy check in and out was and the breakfast was pretty decent.

Stayed in October 2023

N/A

Clean and roomy

Stayed in October 2023

No toilet paper.

room/kitchenet

Stayed in October 2023

Liked it all

Nice breakfast, clean room, friendly staff

Stayed in September 2023

I can tell the rooms are getting a bit worn... the bed was kinda the typical not fantastic ok hotel bed... I was hoping for the money it would be better than average... I personally need a softer bed due to medical conditions, but I am only ever there for one night so I manage but if I was staying longer the bed would cause problems for me.

The staff are great, the breakfast is always fantastic, the location is great for my needs.

Stayed in September 2023