N/A

The staff is sweet, helpful, and polite. This is our go-to place for the St Louis area.

Stayed in March 2024

Breakfast was great, but the fact that coffee was only available while breakfast was surprising. We've stayed at numerous hotels and coffee was always available 24/7 for all guests. I think they should rethink this.

Such an easy check in and under-hotel parking was a garage. Great location with lots around you.

Stayed in June 2024

The breakfast was good but could be better. The kids was disappointed that there was no waffles

The staff, indoor pool.

Stayed in May 2024

The king bed was a little smaller than we expected, but we made it work. The pool was chilly and did not appear to be heated. There was no microwave in our room.

The staff at this hotel were truly exceptional. Their professional attire, constant smiles at the front desk, and their friendly and helpful demeanor made our stay memorable. We are grateful for their service. Todd Brasken was a staff member who made our stay extra special. He was very fast and efficient in cleaning and preparing tables at breakfast, took time to talk to us and recommended attractions to see during our visit in St. Louis, and he was always ready to bring a highchair to our table for our baby to sit in. The highchairs were easy to use, and my son had no complaints about sitting in them, unlike in other public facilities. I liked the location of this hotel. Though a little way out from downtown St. Louis, it was in a safe and clean area and provided easy access to the city through I-65. Driving and traffic were consistently much better than Route 40 (the other main road into St. Louis). The rooms were spacious. I loved that we had a sofa! Wifi was fast and worked great. The lobby has great bakery treats on sale all day long. There is always something sweet to eat, no matter the time of day. Breakfast was one of the best meals we have had at American hotels. They offer a little bit of everything. We enjoyed self-serve yogurt parfaits every morning. I plan to stay here again when we come back to St. Louis

Stayed in May 2024

Nothing comes to mind

Good breakfast, good service, quite a few options for food/drinks.

Stayed in May 2024

Staff was wonderful with the kids

Stayed in April 2024

All was great

Everything was great, hotel very clean, room was very nice, staff very nice. We will surely come back.

Stayed in March 2024

Super clean hotel. We were very happy with our stay.

Stayed in January 2024

Friendly staff, clean, good free breakfast, nice pool!

Stayed in January 2024

construction, I could not use the gym. This has been going on a little long, I was there for a few weeks before and sign said it should have been completed. But overall is was a nice place

Newer, clean and nice staff. The mall in the parking lot is closed and that sucks. The property is next to a Drury and a great steak restaurant and has an awesome parking garage.

Stayed in December 2023

Hard to find. Needs a sign at entrance to road to building with HYATT. All we saw was Drury sign. Very Confusing.

It was all excellent.

Stayed in October 2023

Window was dirty.

Staff. Breakfast. Bed was comfortable.

Stayed in September 2023

Nothing...

EVERYTHING!..... The staff was the best part. Exceptional service! I definitely would recommend them. The manager was walking around checking on everyone and clearing breakfast plates off the tables. I wish I had/ could have this kind of experience at every hotel I stay at.

Stayed in September 2023

Nothing. It was perfect.

Very quiet. The staff was amazing and so helpful.

Stayed in August 2023

The breakfast wasn’t good, didn’t have very many choices to choose from.

Stayed in August 2023

The WiFi in the rooms is absolutely hopeless - PLEASE fix it!

Almost everything - especially the staff; they were outstanding.

Stayed in July 2023

Everything was good

Clean and friendly

Stayed in July 2023

Bathroom was a little tight, but we made it work. Also the water in the indoor pool was extremely cold.

The room setup with 2 queen beds and a pullout sofa was ideal for our family.

Stayed in June 2023

Staff was completely professional and responsive to anything needed or asked. I'm not just typing a cliche review about this place. They legitimately are a very well ran establishment. The breakfast was comparable to IHOP literally. I've never stayed somewhere that serves the breakfast like the Hyatt did. I would recommend this place to anyone. The location and everything about this place is excellent.

Stayed in June 2023

Only things we thought would have improved our stay was to have had a microwave in the room (there was a mini fridge only) and better pillows - each bed had 3 pillows but they were all so soft that you almost needed all 3 for one person.

Room was very clean and a nice size for 3 people. The sitting area with a TV you could angle and see from either the beds or the sofa was a nice touch. The wifi worked well. The bathroom was a good size and had good counter space. Location was perfect for us, right off the highway and close to restaurants and entertainment. The hotel lobby was clean, staff were attentive, and breakfast was basic but fine.

Stayed in June 2023

N/A

clean and great location

Stayed in May 2023

Pool was cold

Breakfast was delicious 😋

Stayed in May 2023

the cleanliness and hospitality was exceptional. Staff was incredibly kind and helpful.

Stayed in May 2023

it was fine

fine

Stayed in April 2023