400 E Street SW, Southwest, Washington, DC 20024, United States
#122 of 156 hotels in Washington
Guests' ChoiceBased on 1064 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
8.1
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 21 August 2023
Mary
United StatesValet parking was expensive and they held on to your key. No microwave.
Location, cleanliness, room size, beds, staff, valet parking and breakfast.
Stayed in August 2023
Reviewed: 21 August 2023
Christie
United KingdomCheck in was a little unfriendly. A/c was very noisy
Good location - walkable to the major sites and the wharf area. Comfortable clean rooms and good breakfast.
Stayed in August 2023
Reviewed: 19 August 2023
Richard
United StatesVery little water pressure in the shower. Made showers take longer than necessary, and with a family of 4 sharing the bathroom, it made us later than we wanted. Breakfast time should be longer to help with long lines and limited seating.
Staff was great.
Stayed in August 2023
Reviewed: 18 August 2023
Fan
JapanPool a bit too small but cannot complain as it is a three star hotel. Breakfast line is way too long and hard to find seats.
this is an awesome hotel. Walking distance to national mall, capital, and metro rail/bus. Clean and modern style. We had five people in one room. Not a problem at all with a sofa bed. So overall recommended.
Stayed in August 2023
Reviewed: 17 August 2023
Allison
United StatesThe rooms were a little outdated but clean and comfortable.
The location was central to major sites. The staff was friendly and helpful. Breakfast had a wide variety of options and the pool and rooftop were great to have amenities.
Stayed in August 2023
Reviewed: 17 August 2023
Marco
ItalyTemperature in all common areas too low. What’s the point to keep such very uncomfortable low temperatures and forcing the customers and workers to wear additional clothing to protect themselves?Unacceptable and very stupid.
Location, structure
Stayed in August 2023
Reviewed: 13 August 2023
Shoko
United Statessize of the pool
location breakfast cleanliness
Stayed in August 2023
Reviewed: 11 August 2023
Amber
United StatesThe location, the staff, the facilities
Stayed in July 2023
Reviewed: 10 August 2023
Stephen
FranceNot very clean and breakfast was not great either
Well placed
Stayed in August 2023
Reviewed: 9 August 2023
Wallace
United StatesNo sit down restaurant
Central to metro and walking to Exhibits
Stayed in August 2023
Reviewed: 6 August 2023
Valerie
United StatesThe bed was really hard and uncomfortable, for my taste in the pillows were just really flat.
It was very clean and the staff extremely friendly
Stayed in August 2023
Reviewed: 3 August 2023
Luke
United StatesFor the amount that we paid for the hotel, the room was below par. Mirror in bathroom was peeling, carpet in main room was stained. Air conditioning was not very easy to use, it shut off at night.
Most employees were kind.
Stayed in August 2023
Reviewed: 2 August 2023
Szilvia
United StatesBreakfast was a mess, not enough selection or tables to sit at.
Clean, good location, friendly staff, nice rooms and fast service.
Stayed in July 2023
Reviewed: 30 July 2023
Richard
United StatesWow, Breakfast was extremely crowded
Parking was smooth. Accomodations were great.
Stayed in July 2023
Reviewed: 30 July 2023
Dawn
United StatesPool was not a pool, maybe an oversized hot tub that was cool? Couldn’t fit many people in it after a long day seeing the sites. I thought the beds would be more comfortable with the price point.
Location was fantastic since we walked the city. 10 minutes to the Wharf or National Mall. Very safe environment!
Stayed in July 2023
Reviewed: 29 July 2023
Vincent
United StatesMaid service did not leave proper towels. When we called to request towels after 45 minutes we made a 2nd call then we received towels. Also we had to call on our arrival to the room to get blankets and sheets for the sofa bed.
It was a perfect location for our activities near the National Mall. Front desk was always ready to help regardless of the time of day.
Stayed in July 2023
Reviewed: 28 July 2023
Matthew
SwitzerlandBreakfast was very basic and crowded/messy
Location
Stayed in July 2023
Reviewed: 22 July 2023
Elizabeth
United StatesThe free breakfast that come with the stay it Absolute crap. I would stay again but would get breakfast elsewhere
It was very close to the national mall. It was also very clean and the Valet was a good experience
Stayed in July 2023
Reviewed: 22 July 2023
Lior
IsraelVery close to museums
Stayed in July 2023
Reviewed: 18 July 2023
Michael
GermanyThe location was great, just between the Warf and National Mall. Great for a short visit in D.C.
Stayed in June 2023
Reviewed: 15 July 2023
Simone
AustraliaSlow lifts. Pillows uncomfortable
Good location, friendly staff. Lovely cleaners
Stayed in July 2023
Reviewed: 14 July 2023
Lea
United StatesPillows!
Everything is as amazing!
Stayed in July 2023
Reviewed: 13 July 2023
Zhana
United StatesThe fridge in the room did not work, I brought a pack of water and it never got cold.
Everything was clean
Stayed in July 2023
Reviewed: 11 July 2023
Anamaria
BelgiumBreakfast was messy. A couple of problems in our room. We had a WC not flushing all night, and another night the AC was all of a sudden extremely noisy. Maintenance was very fast and friendly though.
Location and friendly and helpful staff
Stayed in July 2023
Reviewed: 11 July 2023
Anne
United StatesMight need more elevators and a better method for using your key to access your floor. At times needing to hold your key and push the button at the same time was cumbersome.
Loved the pool, room layout and location!
Stayed in July 2023
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