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  5. Reviews of Hyatt Regency Monterey Hotel and Spa

Reviews of Hyatt Regency Monterey Hotel and Spa 5 stars

1 Old Golf Course Road, Monterey, CA 93940, United States

#30 of 64 hotels in Monterey

Guests' Choice

Review score

Based on 578 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 25 December 2021

    8.0
    Very nice experience, and you get what you pay for.
    • Leisure trip
    • Couple
    • King Room with Balcony and Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Price was expensive. No breakfast with hotel.

    Location was amazing. The golf course is massive and beautiful. The pool and other facilities are very nice.

    Stayed in November 2021

  • Reviewed: 1 December 2021

    9.0
    nice room, good facilities.. a bit too expensive and not so pet friendly
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    not so much space for the pet. you can walk early in the morning across the golf field, but it is different entity and they don’t like it.

    golf club view, pool and fitness facilities

    Stayed in November 2021

  • Reviewed: 12 November 2021

    8.0
    Great, will book again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We all know that Covid-19 is a problem. But when you take a day or two for a break vacation, you like all the extra's at the resort/spa. The dining area seemed to be understaffed. Our waitress was excellent and well deserved 20% tip. As a Chef with years of experience. Someone should look at the menu and include better options for the evening meals. 5 STAR Review Risotto, small shrimp plater, bread plate. Beyond words for excellence in flavor.

    The room lacked glass ware for wine. The bath soaps, extras need an upgrade. Not sufficient small washcloth towels. Location of coffee maker/extra (Plastic cups) was disappointing. Room was clean and otherwise great.

    Stayed in November 2021

  • Reviewed: 10 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Friendly and helpful staff. Beautiful architecture and landscapes.

    Stayed in November 2021

  • Reviewed: 24 October 2021

    9.0
    good and we will be cakewalked
    • Leisure trip
    • Group
    • King Room with Balcony and Pool View
    • Stayed 3 nights

    breakfast

    staff was friendly

    Stayed in September 2021

  • Reviewed: 13 October 2021

    8.0
    We enjoyed it.
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Golf Course View
    • Stayed 3 nights
    • Submitted via mobile

    Microwave in room.

    Location on course was good

    Stayed in October 2021

  • Reviewed: 8 October 2021

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted via mobile

    A little confusing to navigate

    Gray amenities

    Stayed in October 2021

  • Reviewed: 3 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Golf Course View
    • Stayed 2 nights
    • Submitted via mobile

    Did have an issue with a room on the floor very loud till late in the night. They stopped right when we were getting ready to call front desk

    Grounds very nice to walk around Enjoyable seating area overlooking golf course with fire pits Everything impeccably clean

    Stayed in October 2021

  • Reviewed: 29 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Worst hotel pillows I have ever used-very uncomfortable

    Hotel grounds were beautiful and well maintained

    Stayed in September 2021

  • Reviewed: 19 September 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Location of room on a street & not attached to the main hotel was not what we expected. It looked a scary & homeless person casing cars in parking lot. Our area of hotel looks very 1970s The lay out of the hotel bathroom was not good. No counter top in the bathroom to lay important things like contact lenses out so they almost went down the drain

    The main hotel looks very nice & was crowded with happy people

    Stayed in September 2021

  • Reviewed: 19 September 2021

    8.0
    Fine
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The restaurant closed early one night so we were not able to get anything to eat but some snacks

    The breakfast was excellent.

    Stayed in August 2021

  • Reviewed: 11 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    No cleaning over 4 days. Ran out of towels and toilet paper.

    Pretty grounds and lobby.

    Stayed in July 2021

  • Reviewed: 7 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant and bar cannot keep up with crowds on busy weekends. Wait times are too long to make the experience great.

    Needs renovation and not having daily housekeeping is a downside given they charge the same price as before COVID. But it’s a great location and nice enough.

    Stayed in September 2021

  • Reviewed: 7 September 2021

    8.0
    Expensive
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Patio
    • Stayed 2 nights
    • Submitted via mobile

    For two nights on Labor Day weekend was $ 1,500

    The huge TV, the location, and two pools with plenty of pool towels.

    Stayed in September 2021

  • Reviewed: 5 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Golf Course View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast time should be end at 11am, 10am is too early as this is a resort hotel, people came here to enjoy vacation and relax. Won’t wake up too early.

    Environment is very nice.

    Stayed in September 2021

  • Reviewed: 5 September 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pruu ok Ch fir the conditions of the hotel

    Great location.. a little bit pricey

    Stayed in August 2021

  • Reviewed: 4 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Balcony and Golf Course View
    • Stayed 6 nights
    • Submitted via mobile

    Small fridge, non existent kitchen area.

    We brought our puppy and Hyatt has rooms especially for puppy’s, ie hardwood floors, furniture, grassy area.

    Stayed in September 2021

  • Reviewed: 3 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Golf Course View
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant open due to”COVID”. Instead we ate a BBQ which was overpriced and rubbish.

    Awesome property. Excellent gym.

    Stayed in July 2021

  • Reviewed: 3 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Accessible Shower - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Location

    Stayed in September 2021

  • Reviewed: 27 August 2021

    9.0
    Last minute booking and pleasantly surprised
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were in a pet section without pets. Hot tub closed.

    Loved the fire pit and bar. Liked our room layout.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The property looked run down on the outside. For paying almost $700+ for a one night stay, I was expecting a lot more.

    The hotel room was clean.

    Stayed in August 2021

  • Reviewed: 10 August 2021

    8.0
    Enjoyed
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Location and BBQ and breakfast

    Stayed in August 2021

  • Reviewed: 9 August 2021

    9.0
    Superb
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    One of the manager doesn’t know how to do her job by the name of Sharron! Being lie to in my face and getting cough is not good! Having management like that the Hyatt will have a-lot of issues with there guess!!!

    Good location

    Stayed in June 2021

  • Reviewed: 4 August 2021

    7.0
    Good Hotel but?!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    To me it’s over priced considering the service. They don’t clean your room daily, resturant receptionist was not friendly, very thin walls and ceilings different noises coming from both ways gave us sleepless nights

    The property location is nice. Front desk staff were pleasant and helpful

    Stayed in August 2021

  • Reviewed: 1 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The lobby and grounds are beautiful but the room was plain and the bathroom was very small. There was only 1 towel rack so as a family of 4 we hung them in the closet to dry between showers. No counter space so we had to keep Toiletries out by the TV. The room was nice and a perfect size for us and the balcony was cute. They have 2 pools which was great since the grounds are so spread out. The pool by the lobby was larger and had yard games around it and the smaller pool was on the other side of everything but I loved that they had 2 because it helped them not be so crowded. My main huge complaint was how many times they randomly charged our card. We had 2 charges for each night. Then a random resort fee, then another resort fee for even more. Lastly a random charge for taxes. They said it was all holding for when we check out and then it will go back on the card but why charge that many separate times and not 1 charge? The receptionist were great when I questioned it and explained it great. Very friendly staff.

    Stayed in August 2021

Showing 76 – 100

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