1 Old Golf Course Road, Monterey, CA 93940, United States
#30 of 64 hotels in Monterey
Guests' ChoiceBased on 578 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.3
Staff
8.5
Value for money
7.2
Free WiFi
7.4
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End of dialog contentReviewed: 25 December 2021
Attila
United StatesPrice was expensive. No breakfast with hotel.
Location was amazing. The golf course is massive and beautiful. The pool and other facilities are very nice.
Stayed in November 2021
Reviewed: 1 December 2021
Lilia
Netherlandsnot so much space for the pet. you can walk early in the morning across the golf field, but it is different entity and they don’t like it.
golf club view, pool and fitness facilities
Stayed in November 2021
Reviewed: 12 November 2021
Robert
United StatesWe all know that Covid-19 is a problem. But when you take a day or two for a break vacation, you like all the extra's at the resort/spa. The dining area seemed to be understaffed. Our waitress was excellent and well deserved 20% tip. As a Chef with years of experience. Someone should look at the menu and include better options for the evening meals. 5 STAR Review Risotto, small shrimp plater, bread plate. Beyond words for excellence in flavor.
The room lacked glass ware for wine. The bath soaps, extras need an upgrade. Not sufficient small washcloth towels. Location of coffee maker/extra (Plastic cups) was disappointing. Room was clean and otherwise great.
Stayed in November 2021
Reviewed: 10 November 2021
James
United StatesFriendly and helpful staff. Beautiful architecture and landscapes.
Stayed in November 2021
Reviewed: 24 October 2021
Mary
United Statesbreakfast
staff was friendly
Stayed in September 2021
Reviewed: 13 October 2021
Michael
United StatesMicrowave in room.
Location on course was good
Stayed in October 2021
Reviewed: 8 October 2021
Taylor
United StatesA little confusing to navigate
Gray amenities
Stayed in October 2021
Reviewed: 3 October 2021
Kimberly
United StatesDid have an issue with a room on the floor very loud till late in the night. They stopped right when we were getting ready to call front desk
Grounds very nice to walk around Enjoyable seating area overlooking golf course with fire pits Everything impeccably clean
Stayed in October 2021
Reviewed: 29 September 2021
Heather
United StatesWorst hotel pillows I have ever used-very uncomfortable
Hotel grounds were beautiful and well maintained
Stayed in September 2021
Reviewed: 19 September 2021
Lory
United StatesLocation of room on a street & not attached to the main hotel was not what we expected. It looked a scary & homeless person casing cars in parking lot. Our area of hotel looks very 1970s The lay out of the hotel bathroom was not good. No counter top in the bathroom to lay important things like contact lenses out so they almost went down the drain
The main hotel looks very nice & was crowded with happy people
Stayed in September 2021
Reviewed: 19 September 2021
Tom
United StatesThe restaurant closed early one night so we were not able to get anything to eat but some snacks
The breakfast was excellent.
Stayed in August 2021
Reviewed: 11 September 2021
Susan
United StatesNo cleaning over 4 days. Ran out of towels and toilet paper.
Pretty grounds and lobby.
Stayed in July 2021
Reviewed: 7 September 2021
Eric
United StatesRestaurant and bar cannot keep up with crowds on busy weekends. Wait times are too long to make the experience great.
Needs renovation and not having daily housekeeping is a downside given they charge the same price as before COVID. But it’s a great location and nice enough.
Stayed in September 2021
Reviewed: 7 September 2021
Brittany
United StatesFor two nights on Labor Day weekend was $ 1,500
The huge TV, the location, and two pools with plenty of pool towels.
Stayed in September 2021
Reviewed: 5 September 2021
Dora
United StatesBreakfast time should be end at 11am, 10am is too early as this is a resort hotel, people came here to enjoy vacation and relax. Won’t wake up too early.
Environment is very nice.
Stayed in September 2021
Reviewed: 5 September 2021
Yolanda
MexicoPruu ok Ch fir the conditions of the hotel
Great location.. a little bit pricey
Stayed in August 2021
Reviewed: 4 September 2021
Raul
United StatesSmall fridge, non existent kitchen area.
We brought our puppy and Hyatt has rooms especially for puppy’s, ie hardwood floors, furniture, grassy area.
Stayed in September 2021
Reviewed: 3 September 2021
Richard
United Arab EmiratesNo restaurant open due to”COVID”. Instead we ate a BBQ which was overpriced and rubbish.
Awesome property. Excellent gym.
Stayed in July 2021
Reviewed: 3 September 2021
Ronald
United StatesEverything was fine
Location
Stayed in September 2021
Reviewed: 27 August 2021
Alison
United StatesWe were in a pet section without pets. Hot tub closed.
Loved the fire pit and bar. Liked our room layout.
Stayed in August 2021
Reviewed: 22 August 2021
Charisma
United StatesThe property looked run down on the outside. For paying almost $700+ for a one night stay, I was expecting a lot more.
The hotel room was clean.
Stayed in August 2021
Reviewed: 10 August 2021
Rostom
United StatesNone
Location and BBQ and breakfast
Stayed in August 2021
Reviewed: 9 August 2021
Diana
United StatesOne of the manager doesn’t know how to do her job by the name of Sharron! Being lie to in my face and getting cough is not good! Having management like that the Hyatt will have a-lot of issues with there guess!!!
Good location
Stayed in June 2021
Reviewed: 4 August 2021
Rehab
United Arab EmiratesTo me it’s over priced considering the service. They don’t clean your room daily, resturant receptionist was not friendly, very thin walls and ceilings different noises coming from both ways gave us sleepless nights
The property location is nice. Front desk staff were pleasant and helpful
Stayed in August 2021
Reviewed: 1 August 2021
Cassandra
United StatesThe lobby and grounds are beautiful but the room was plain and the bathroom was very small. There was only 1 towel rack so as a family of 4 we hung them in the closet to dry between showers. No counter space so we had to keep Toiletries out by the TV. The room was nice and a perfect size for us and the balcony was cute. They have 2 pools which was great since the grounds are so spread out. The pool by the lobby was larger and had yard games around it and the smaller pool was on the other side of everything but I loved that they had 2 because it helped them not be so crowded. My main huge complaint was how many times they randomly charged our card. We had 2 charges for each night. Then a random resort fee, then another resort fee for even more. Lastly a random charge for taxes. They said it was all holding for when we check out and then it will go back on the card but why charge that many separate times and not 1 charge? The receptionist were great when I questioned it and explained it great. Very friendly staff.
Stayed in August 2021
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