Nothing it was great

Had everything we needed

Stayed in May 2024

Nothing

Really nice - clean and renovated room.

Stayed in May 2024

I didn’t like that they didn’t mention parking fee. Felt like a hidden fee.

Love the staff and cleanliness! It was a very welcoming experience.

Stayed in May 2024

keycards getting rebooted on Monday without notice. My friend with another room got the same thing. We said good bye and went separate ways in the corridor, ended up meeting back down stairs because both our keycards don't work.

A very "textbook" hotel. Everything is up to good standard.

Stayed in April 2024

Our neighbors were up with screaming/crying kids til almost 1 am. However - the hotel did send someone up twice to try to quiet them down. Not the hotels fault our neighbors had kids up that late.

Front desk and any other workers in the hotel were awesome! Bell hops, shuttle drivers, starbucks, the ice cream shop, the bar. Everyone was knowledgeable, personable, and happy. Room was clean. Size was just fine. Shuttle to and from Disneyland is always on time and runs very smoothly. Will be back!

Stayed in April 2024

A bit far from Disney, but price was good

The room and architecture

Stayed in April 2024

Having to pay for parking, it should be free as we are staying at the hotel.

Love the room

Stayed in March 2024

Doors were awful at blocking sound, so people being loud in corridors or adjacent rooms was very disruptive.

The location, the amenities and the room were all excellent. The shower in particular was great. I am very glad I chose this hotel for this leg of my trip.

Stayed in April 2024

I would think that for this price the car park fee should be included in the price.

I cannot complain about anything in this hotel - the location was fantastic, the room was spacious and super clean and the selection at breakfast was excellent.

Stayed in March 2024

Parking, unless you valet parking isn’t ideal

Very nice hotel, restaurants and bars are top notch, Starbucks and gelato inside, plus an arcade for kids! Interior and seating is beautiful and comfortable with outfits for working throughout! Rooms and views are outstanding! A must stay!

Stayed in March 2024

Price is a little high if you’re not placed in the new towers, as some wear and tear are noticeable in the south towers. Parking is a little expensive per day.

Staff is friendly, always clean and accommodating, close to a lot of food and entertainment

Stayed in February 2024

bathroom

location, parking, value, staff

Stayed in January 2024

Price was a little high.

Everyone was super polite and courteous

Stayed in February 2024

Mmm nothing really

The staff was amazing! Thank you all for the hospitality and support for me and my partner. We will come back!

Stayed in February 2024

I loved how the staff was,they even gave us an upgrade. The location is prime,everything is close by. There's even a restaurant/ bar in the same hotel. I definitely will be returning.

Stayed in February 2024

When I pulled up, I had about two suitcases and a heavy backpack, and was having a bit of trouble getting through the double non-automatic doors that were heavy and closed quickly. On top of that, not sure if the guys who stand outside are security and not supposed to interact with guests, but there were at least 3-5 of them, just standing around watching me struggle with my things - none of them moved an inch to help me (nor any other person as far as I can tell). What is the purpose of hiring all those really big guys if all they’re going to do is stand around? And if they’re security and not allowed to help, then the property should either hire some valets or get automatic doors.

Stayed in January 2024

Everything was good.

Clean. Nice room. Great staff

Stayed in February 2024

It's a convention hotel so pretty utilitarian

Room was basic but clean and functional

Stayed in November 2023

I didn't like the fact that we had to pay $27 per person for the breakfast buffet. That's ridiculous with a family. This should have been included in the price we payed for this hotel. And the breakfast was not even worth it. I also didn't like the fact that there's no laundry room here. No washer and dryers available when this is a very family friendly hotel. I paid almost $100 to have the hotel wash 4 items for me. Thats CRAZY! But... I was desperate.

The location was perfect if your going to Disneyland. The hotel itself is absolutely beautiful! The rooms were very nice especially the family room with the bunk beds. The staff was so nice and friendly. I loved that this hotel had so many things to offer here. Very beautiful hotel. They also have a shuttel bus that takes you to Disneyland. Lots of places near by if you needed anything.

Stayed in December 2023

Location was good. Near to Target and there is halal food opp the hotel. The shuttle bus to disneyland is a plus point.

Stayed in December 2023

The text message confirmation for the Disneyland shuttle didn't work for a New Zealand phone number so we had to screenshot proof of payment and ordering. Otherwise everything was great.

The kids suite was lovely and very spacious with two bathrooms and a separate living area. Loved the 3rd floor deck with pool and lots of sports games available like pickleball, basketball etc.

Stayed in January 2024

The restraints in hotel I feel was a little spendy.

The location close to food and entertainment. Staff was friendly everytime they saw our dog they gave her a treat. Loved Starbucks in hotel.

Stayed in December 2023

My room was 669 and needs an update. The bathroom was clean but needs a refresh Shower had rust stains and bathroom mirror had an old broken frame

Staff were excellent Food was excellent Check in was quick and seamless Lobby and dining excellent

Stayed in January 2024

The furniture is a bit old.

The location, spacious room and living room with big tv screens. The staff are very friendly and helpful. Disney park shuttles are available every 30 minutes for 6$ per day per person. Microwave is available in the room l.

Stayed in January 2024