9801 International Drive, Orlando, FL 32819, United States
#106 of 386 hotels in Orlando
Guests' ChoiceBased on 1555 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Shantia
United StatesThe air wasn’t working properly in the room, but the manager accommodated me for that.
Location, amenities and friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Charles
United StatesThe room was freezing when we first entered. We adjusted the thermostat. The unit seemed to run constantly.
I was very surprised with the hotel. I've never been to a hotel that was so busy and very well organized! I've never stayed in a Hyatt Regency before. You guys really sold me. I'm already looking for the Hyatt Chicago. The Regency is in Chicago. However, I'm staying in Lombard, There is a Hyatt there, but it's not a Regency. I hope it is just as good.
Stayed in May 2024
Reviewed: 21 May 2024
Eduardo
BrazilAll good.
Hotel is modern and the room is huge . Everything is super clean, staff is very friendly, restaurants are great and the gym is amazing!
Stayed in March 2024
Reviewed: 11 May 2024
Patrick
GuyanaNoting really
Location and facilities
Stayed in April 2024
Reviewed: 7 May 2024
Tandressa
United StatesVery good
Very good
Stayed in May 2024
Reviewed: 6 May 2024
Janna
United StatesNothing
Everything
Stayed in March 2024
Reviewed: 30 April 2024
Angelia
United StatesRoom view. Would have preferred a room in Tower 2. Description needs to be better between the two towers.
Location, coconut bar & grill, and pool. Check-in was a breeze!!!! Friendly staff😉
Stayed in April 2024
Reviewed: 25 April 2024
Deidra
United StatesI wish the pool resturant stayed open a little later - we were hoping to have dinner
We loved everything… location was key for us
Stayed in April 2024
Reviewed: 24 April 2024
Mukhriz
Brunei Darussalam24-hour market and large conference room
Stayed in April 2024
Reviewed: 24 April 2024
Tuesday
United StatesThe facilities and rooms were excellent as well as the restaurants.
Stayed in March 2024
Reviewed: 24 April 2024
Katie
United StatesNA
I loved that the property connects to the convention center! The location is perfect and you can walk pretty much to anywhere.
Stayed in April 2024
Reviewed: 21 April 2024
Melissa
United StatesClean, Convenient, beautiful and friendly
Stayed in April 2024
Reviewed: 15 April 2024
Deana
United StatesGreat hotel and amazing staff!
Stayed in April 2024
Reviewed: 13 April 2024
David
United StatesPerfect location
Stayed in April 2024
Reviewed: 8 April 2024
Yogeshkumar
United Arab EmiratesEverything was good including breakfast
Facilities, cleanliness
Stayed in April 2024
Reviewed: 7 April 2024
Stephanie
United StatesNot kid friendly at all, though the staff was great. It would be nice to have a kids menu at the pool.
The staff greeted us and made us feel like they were happy we were there. They were friendly and nice to my kids. My kids loved the pool.
Stayed in April 2024
Reviewed: 2 April 2024
Pedro
Colombiaits possible to listen the other guest conversations among rooms ( it was very uncomfortable )
The room was very comfortable, excellent location. The pool, the market and the fitness centre were great.
Stayed in March 2024
Reviewed: 1 April 2024
Deanna
United StatesVery clean. Friendly staff. Great location! Pool area looked amazing but didn’t get to enjoy it.
Stayed in March 2024
Reviewed: 1 April 2024
Cardonamesa
United StatesParking to far .. valet over price
Beautiful hotel
Stayed in March 2024
Reviewed: 1 April 2024
Ana
United StatesI loved all the open spaces! The pool, the food was amazing every single day!
Stayed in March 2024
Reviewed: 1 April 2024
Mcdonald
United StatesJesenia was phenomenal!! Both knowledgeable and professional. She was simply amazing and took time to assist all my needs. Thank you.
Stayed in March 2024
Reviewed: 31 March 2024
Corey
United StatesN/A
Could not have asked for a better stay. The view, staff, pool, everything was top notch. The gradual decent into the pool was perfect for my little one.
Stayed in March 2024
Reviewed: 29 March 2024
Nickolas
United StatesThe cost of parking was expensive
Rooms were nice and large
Stayed in March 2024
Reviewed: 23 March 2024
Tarek
Canadawish the pool had a deeper end, although it was nice.
Room and parking, and hotel common areas, gym, parking etc were fantastic
Stayed in March 2024
Kiel, Germany
Bacău, Romania
Horseheads, USA
Speyer, Germany
Affi, Italy
Taghazout, Morocco
George, South Africa
Medan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content