1333 Bayshore Highway, Burlingame, CA 94010, United States
#2 of 11 hotels in Burlingame
Guests' ChoiceBased on 650 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.2
Staff
8.5
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 20 September 2022
Crystal
United Statesfront desk staff overworked - not concerned about standard support such as bell hop with luggage - was also confused about how to charge since I booked through booking.com. I now have extra charges I am desperately trying to resolve - cannot get through the phone system…?
proximity to airport
Stayed in September 2022
Reviewed: 16 September 2022
Christopher
United KingdomExcellent location, friendly staff and a lovely room.
Stayed in September 2022
Reviewed: 12 September 2022
Gary
NetherlandsBistro service and reception A+
Stayed in September 2022
Reviewed: 11 September 2022
Vera
Switzerland36 Dollars for self-parking is a lot and charging for bottled water seems a bit stingy.
Nice and clean, friendly staff. The best thing for us was the hot tub!
Stayed in September 2022
Reviewed: 7 September 2022
Shu
United Statesthe windows are sealed, no chance for fresh air ventilation, water pressure for shower is very weak (maybe because I live in 8th floor)
the atrium place is wonderful! room is very clean and big. The front desk staff very kindly responded to my concern with COVID transmission (central controlled AC is safe here) Delivery is allowed, except that breakfast deliveries need to be picked up from front desk
Stayed in September 2022
Reviewed: 4 September 2022
Kristina
United KingdomThe atrium style and it was a bit dark. Not a pretty room. However very functional
Very quiet room, good bed. Decent gym
Stayed in August 2022
Reviewed: 31 August 2022
Frances
Canadafarther away from airport than I had thought
staff were wonderful
Stayed in August 2022
Reviewed: 23 August 2022
Andrea
Switzerlandoutdated rooms
location close to the airport
Stayed in August 2022
Reviewed: 18 August 2022
Karen
United StatesI stood on the sfo airport curb for the inclusive shuttle bus for 30 minutes and then the shirt us made several stops enroute to the hotel so the journey was 60 minutes. I was tired as I had just arrived from Switzerland so this was not appreciated. Not sure I will stay there in the future due to slow shuttle service.
Property looks nice inside and out. Check in was fast despite many guests arriving at the same time. I ordered a seared salmon salad for dinner and it was good.
Stayed in August 2022
Reviewed: 12 August 2022
Sharon
United Statesno free water bottles in the room. horrible food at the restaurant. inedible
clean
Stayed in August 2022
Reviewed: 9 August 2022
Elina
United Statesn/a
good location
Stayed in August 2022
Reviewed: 31 July 2022
Kim
New ZealandNo tea, jug, only a coffee machine. Food and drinks were pricey. No mini bar in room.
Friendly staff. Bed was fabulous, very big and comfortable. Nice bathroom. Large room. Regular free shuttle to airport was very handy.
Stayed in July 2022
Reviewed: 14 July 2022
Omer
Turkeystaff
Stayed in July 2022
Reviewed: 22 June 2022
Paul
New ZealandRoom had a musty smell.
Location very convenient.
Stayed in June 2022
Reviewed: 15 June 2022
Lianne
United Statesthe pillows were horrible
very comfortable except for pillows.
Stayed in June 2022
Reviewed: 14 June 2022
Denise
IrelandFree Shuttle to and from airport
Stayed in June 2022
Reviewed: 13 June 2022
Amr
Saudi Arabiadaily room cleaning service was done only twice during my stay (7 nights). completely unacceptable in Hyatt Hotel
Only the brand name
Stayed in June 2022
Reviewed: 6 June 2022
Randolph
United StatesParking cost a ton!
Room was great. View was terrific.
Stayed in June 2022
Reviewed: 27 May 2022
Cindy
United Statesthick carpet in halls.
close to airport
Stayed in May 2022
Reviewed: 26 May 2022
Shelley
United StatesCloset door was broken. Carpet looks dirty
Good value
Stayed in May 2022
Reviewed: 14 May 2022
Jane
AustraliaVery comfortable beds, close to airport. Shop in lobby to buy items for breakfast in the room for an early flight
Stayed in May 2022
Reviewed: 9 May 2022
Daisy
United StatesDoor noise from other rooms
Very good
Stayed in May 2022
Reviewed: 8 May 2022
Tim
United StatesVery few dining options within walking distance of hotel. Hotel and rooms need upgrades..paint, etc.
Resturant on site. Room was clean very nice bathroom. Convenient to airport. Shuttle service very dependable and drivers were helpful with luggage, etc
Stayed in May 2022
Reviewed: 5 May 2022
Robert
United StatesRestaurant was ill kept. Tables not thoroughly cleaned. Carpets inadequately vacuumed in morning. Restaurant has declined quality and service. Rewards account doesn’t reflect frequent stays. Will be considering other hotels in future.
Convenient. Comfy beds
Stayed in May 2022
Reviewed: 4 May 2022
Hazel
United KingdomBlackout blind broken / not fully working Walk to room from elevator was too far Checking in slow Car parking expensive
Bed - very comfortable Location to airport
Stayed in May 2022
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