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  5. Reviews of Hotel Indigo Austin Downtown, an IHG Hotel

Reviews of Hotel Indigo Austin Downtown, an IHG Hotel 3 stars

810 Red River Street, Austin, TX 78701, United States

#69 of 210 hotels in Austin

Guests' Choice

Review score

Based on 321 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    This is a very clean and comfortable hotel with a great location.Very close to many restaurants and live music.

    Stayed in January 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Great location!

    Stayed in March 2024

  • Reviewed: 2 January 2024

    8.0
    good value for the quality and location
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and City View
    • Stayed 2 nights

    no free parking and hotel charges an arm and a leg for overnight parking

    great value and location

    Stayed in December 2023

  • Reviewed: 2 January 2024

    9.0
    Good & I enjoyed my stay.
    • Leisure trip
    • Couple
    • King Room with Communications Accessible Transfer Shower
    • Stayed 2 nights

    The Crawford Bock ran out at the bar, no replacement keg available, One of the elevators was not working properly( would not go to upper floors, even when using the key card, thus having to wait for the other one. Texted the Valet@ 11:01 to get my car pulled around, as we were departing and checking out, after checking out around 11:20 and waited. Finally at 11:55, I walked up to one of the valets and asked, when the car would be coming, he apologized and said he did not see the text. I know they were busy, and I can appreciate, that it would take a bit, to get my car, so he did get right on it and brought the car around.

    The bar staff, was very friendly and accommodating. The front staff, were all very pleasant and helpful. The bed was comfortable and the room temperature was comfortable. I enjoyed the atmosphere of the lobby & bar area.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Generally quiet but a/c was old-fashioned and noisy

    Clean, spacious room and immaculate, well-equipped bathroom.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    We’d stay here again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Convenient downtown location. Walk to restaurants and bars. Updated rooms. Restaurant on site. Pleasant staff.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    The stay was short & enjoyable.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    Check in process

    Ambiance & cleanliness.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Good for the price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to 6th street and bar and restaurant down stairs

    Stayed in November 2023

  • Reviewed: 27 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Valet parking only

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    Super convenient location, skimped on amenities
    • Leisure trip
    • Family with young children
    • Standard King Room with City View
    • Stayed 1 night

    The ice machine on our floor (6) wasn't working. When we asked the front desk for an extra pillow, they said they were out of pillows, which I thought was strange, as I've never had that problem at ANY hotel I've ever stayed at. We also asked for an extra blanket and they gave us the thinnest, most scratchy wool blanket I've ever felt. It wasn't exactly the warmest but we were only staying one night so it worked okay. There was no microwave in our room which was also surprising considering the price I paid for the room. It had a nice sized fridge but no microwave. I noticed they had a microwave downstairs in the lobby by the snacks though which seemed weird. Also, when we arrived the tickets for the garage weren't working. Parking was supposed to be $30 a night, but when I asked the front desk about the broken machine in the garage, they said it was cheaper to just pay for the Valet parking, even though Valet parking was $40...which I didn't understand but I said uh okay, if that's my only option. It did end up being sort of convenient for the valet to bring the car to the front when we were checking out.

    The bed was SUPER comfy, especially the pillows. The location couldn't have been any better, as we were going to a concert at Stubb's BBQ which is literally right outside the doors and across the street from the hotel. We could see people lining up outside Stubb's from our hotel window. The shower was nice and big and the room was clean and spacious.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    We had a great stay in Austin.
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 3 nights

    I haven't received a receipt. The hotel said I would get one from Booking.com, but I haven't. The bathroom was just okay.

    The hotel was clean. Good location. Bartender was nice.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The location was close to outdoor music venues, we didn't hear music, but some rooms might.

    The staff was wonderful, very helpful. I arrived early and they found me a room within 30 minutes, so accommodating. Room was great, comfortable and clean. Had breakfast, the food was good and reasonable.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Business trip
    • Group
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A nice hotel. The only downside is the noise from a few live music bars around the hotel.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted via mobile

    We did not get any sleep due to the room being directly across from a concert venue that played (loud!) until 2 am.

    The staff (especially Roshelle) was very nice.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Nothing special but reliable
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The gym facilities - no machine worked (truly not a single treadmill or bike) And the pillows were very uncomfortable

    A nice no fuss hotel very spaciousand a big bed . The location is ideal for conference as it is a 10 minute walk to the convention center but be warned there a lot of homeless people around. They offer a free coke product upon arrival which was a nice touch.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Location. Even though only 3 blocks from Hilton, saw alot more homeless, mentally ill. actually crossed street in fear of a screaming bare breasted woman clad only in a diaper, throwing things in street. I guess thats everywhere. but that was the extreme we saw. one block from hotel

    Slept very well Room 614. Was afraid bc line at Stubbs across the street threatened to be a noisy night but was not. Comfortable beds. Pelons next door not fast but good and value based.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The lobby was hot

    The rooms were cold and smelled nice when you walked in

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Fine, but beware of where youre staying
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They put us in a room that looked onto a local bar which on a Thursday night was playing loud music that we could feel and hear. We had to call down to get a new room which they said to pack up and come downstairs and they would give us a room that wasn’t on the side next to the club. Why they would put someone in that room when they had others available makes no sense. They had to know this would be a problem. So we changed rooms at about 11 pm.

    Good location; nice room

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Not late check~out option
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was rejected to do late check out. Every hotel has the option of late check out but this.

    The upgraded room was great. Very comfortable and also food trucks 2min walk were not the best option but to have late food options was fine

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Close to everything downtown!
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds and Pool View - Communications Accessible
    • Stayed 1 night

    We could not turn on the TV as the electrical cord was missing, by the time we realized it was not working, maintenance had already left for the night. Parking was very difficult to find.

    The hotel was clean and comfortable. It is right downtown near all the activities yet it was quiet when it came time to go to sleep.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Spacious rooms! Quiet too
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was a little dingy in toilet seat and shower door a bit broken

    Spaciousness of the suite

    Stayed in August 2023

  • Reviewed: 25 August 2023

    9.0
    We enjoyed our stay and would certainly choose to stay there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The carpet in the hallway on the 6th floor was stained with old spills.

    Enjoyed the cappuccino at breakfast! Location was very convenient to our downtown destinations. Decor was clever and interesting. Staff was excellent, which makes all the difference.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    It was peaceful
    • Business trip
    • Solo traveller
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    1.The pool could have been deeper 2. Room service wasn't available 24/7 3. Not alot of snack selections

    1.How spacious it was 2.the view was amazing 3..the staff was more then willing to help for any and everything 4. You had to have a key card to get on the elevator

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Nice rooms
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough luggage carts to be able to take your items up to the room Was told they only have two for the hotel Made trip up to room from Sidewalk difficult

    Location

    Stayed in July 2023

Showing 1 – 25

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