Nothing

The hotel had a great location, was extremely comfortable and the staff was amazing!

Stayed in May 2024

It was a little disappointing of the restaurant menu. It was very limiting

It was a nice hotel

Stayed in April 2024

No complaints.

Super clean and beautiful hotel. Loved the unique decor, and it was very convenient for visiting Rock City as well as easy to find when you’re not familiar with the area. Staff went above and beyond. Would definitely stay here again if I am back in Chattanooga.

Stayed in March 2024

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Alles was oké.

Stayed in April 2024

Due to family situation, it had been a number of years since I stayed in a hotel. I was surprised to discover only at check-out that their valet parking (the only parking available) was additional. Just for courtesy sake I would have liked to know in advance how much it was.

Good location. Fairly easy to access. Staff were affable. Room was clean. Window blinds were excellent - kept room dark from bright AM sunlight.

Stayed in March 2024

My only wish would have been for an indoor pool. I know this is stretch for this location but we have stayed in other hotels in downtown Chattanooga with an indoor pool and it was a definite bonus for the kids. I have no other critique! The rest of the amenities were wonderful.

Very nice accommodations. Clean and stylish. Staff was very helpful and valet was so easy! Location was convenient for our destination. We didn't get to experience the bar/restaurant but plan on visiting on our next trip. We will definitely stay here again.

Stayed in April 2024

Parking fees and no complimentary bottles of water

Good location near downtown, large and clean room

Stayed in March 2024

Had a small glitch where the tv kept turning on automatically in the night. Had to unplug it finally. At checkout we mentioned it so the hotel could fix it for the next guest. They gave us a discount for the inconvenience, which was appreciated.

Nice hotel, well located, valet parking was convenient. Nice bar with good live music. Friendly and helpful staff. Room was comfortable.

Stayed in March 2024

One elevator was down so being on the 8th floor was difficult. You could hear your neighbors pretty easy, like when they closed their window shades it sounded like they were in our room.

Location was great. The wood accents were pretty and the rooms were very nice. Valet parking was great and well worth the 18$ a day for parking.

Stayed in March 2024

Only one elevator working. The walls were very thin. Could hear a loud argument going on in the next room at midnight.

Cleanliness and location.

Stayed in March 2024

Carpets in the rooms should be cleaned. Valet wasn't the best either. One of the elevators was down so they only had one elevator working.

Very nice building and the rooms were nice.

Stayed in March 2024

Comfortable and Clean.

Stayed in March 2024

The air didn’t seem cold woke up around 1 am due to the room being warm.

Convenience, we always feel safe and enjoy the valet parking.

Stayed in March 2024

Only 1 Elevator working.

Breakfast was great. Staff was very friendly.

Stayed in March 2024

N/A

We’ve stayed at this hotel nearly 8-10 times; it never disappoints!

Stayed in February 2024

One of two elevators out of order for refurbishment was the only disappointment. But obviously just a question of unfortunate timing.

Excellent place to stay.. Really engaged and friendly staff.

Stayed in February 2024

The only thing that I could possibly complain about, was the fact that they were working on one of the elevators so we did have a slower response time with the elevators, because they were down to only one.

Everything was clean and updated in pristine condition. Everyone was friendly. It was beautifully decorated and comfortable. The location was great because we were in the heart of everything downtown.

Stayed in February 2024

One of the elevators were not working. Honestly, I’d still stay again bc this property was very clean.

The property was clean, the beds were comfy, the staff was very kind and accommodating. Definitely would stay again.

Stayed in February 2024

The only thing I would change would probably be the price I’m not used to spending over 250 for one night

The staff was super friendly! Beds were comfortable and really clean facility.

Stayed in February 2024

Short people cannot access Keurig instructions!

Rooms very spacious. Lots of hot water. Shower head plus handheld very welcomed. Loved the Keurig.

Stayed in January 2024

The only thing was the heater. It was 62 in the room and I turned the unit up to 72, and it ran constantly, but never got above 68. Granted it was below freezing outside...

The room was great. Nice layout. Very clean. The staff were wonderful and kind! The food was amazing. I highly recommend the Waju beef burger if you dine there. My 7yo loved the grilled cheese.

Stayed in January 2024

Very nice service. Nice clean room. It's worth staying here. I highly recommend it.

Stayed in January 2024

See above- the parking costs of $18 and the Pet Fee of $50 was too high for my little 5 pound puppy. I did not pay tht

Very pet friendly. Comfortable beds Dinner menu superb. Bathrooms exceptionally. Friendly Staff. The only thing I have to say is that the parking costs of $18 was out of range. I parked my own car which was only a few yards away from the entrance. The cost percentage compared to room cost is not in line with the hotels I usually stay in. I staid in the hotel In Dec and returned in Jan and was charged a pet fee the second time and parking, which I parked myself and got my own luguage,

Stayed in January 2024

- Breakfast took too long - AC (heater) did not actually work

- Friendly Staff - Clean - Location - Good valet parking service - Nice outdoor seating area

Stayed in December 2023