Would have liked a coffee maker in my room.

Liked the room, with 3 beds.

Stayed in April 2024

The rooms are kind of tiny and there are really no drawers for your clothes. I like to unpack. The steamer was a little awkward to use but it worked. It would be helpful to have hooks on the doors to hang a toiletries bag on.

I love the music played in the lobby, restaurant and rooftop bar. The food in the rooftop bar was delicious and the staff was great all around.

Stayed in May 2024

I really enjoyed my stay at this hotel. The staff was always helpful and the rooms very comfortable. The hotel offers a gym, rooftop bar, breakfast and many other services. The location is great to explore Lower Manhattan and Brooklyn.

Stayed in March 2024

tiny room, good for one person max

good breakfast

Stayed in March 2024

Excellent location

Stayed in March 2024

Restaurant was closed. Room Square footage on booking.com varied greatly from actual size of our room.

Location. Lobby was cozy. Rooftop bar was nice. Bed was great.

Stayed in February 2024

There was construction being done in the front of the hotel.

The room was very clean. When I arrived I did not like the initial room that was given. When I went to the front desk and ask them to switch my room, the accommodated my needs immediately.

Stayed in March 2024

breakfast was good, everything was good

Stayed in March 2024

Location, cleaness, staff was very friendly we arrived very early and we got room right away we didn’t have to wait till 3 pm, very good brekfast

Stayed in February 2024

We were guests here and we couldn’t get a reset up on the rooftop bar. I think they should prioritize/leave some openings for actual guests of the hotel.

The cleanliness and staff was good

Stayed in February 2024

I missed the hotel when I first walked by as the lights are dimmed at night and it looked closed. Check in was not as smooth as I would have hoped. I waited over 10 minutes to get checked in (no one at the desk, though they were informed by colleagues but needed to complete other tasks in the back). Not ideal after an 8 hour flight and 1 hour train ride from the airport. I had an issue with the payment and looked for another card (30 seconds) but the concierge was ready to check in the people who had arrived after me. All sorted in the end. I also wasn't told that I needed my key card to select my floor - luckily staff already in the elevator informed me. This experience in an exception in what was overall a really great stay with fantastic staff at the front desk, housekeeping, and the restaurant.

The location was great. Staff were very friendly and helpful. The room was very comfortable and the bed was one of the most comfortable I've experienced in a hotel. The hotel is within walking distance (5 min or less) of several subway stations and close the East River. Beautiful sunrise views over the Brooklyn Bridge just a few steps away from the hotel! Close proximity to a pharmacy, and many restaurants. Great experience.

Stayed in January 2024

nothing

Nice place to stay! There are a lot of different cafes and restaurants. Also, there is a quiet pier for walking.

Stayed in January 2024

The street around the hotel is narrow.

The location

Stayed in January 2024

The room is very small, and my room had a view on an internal court which was ugly. Bathroom is small but clean

Breakfast is very good, you can have a main dish and a drink for 19 dollars. I like the French toast very much. The nearest metro station is Wall Street, just a 5 minute walk. Staff is kind and good at job

Stayed in December 2023

Normal Check in Time

Location , comfortable , clean and very friendly employees

Stayed in December 2023

Bedrooms are super small but comfortable and modern.

Great location and modern style! We love Indigos we’ve stayed in around the globe.

Stayed in October 2023

The only thing was that the rooms weren't dusted that often. It was our fault however that we didn't say sooner and just suffered near the end with the dust. The thing is when you are in New York you are mostly spending time outside.

The staff was really friendly, you felt really welcome every time you entered the lobby. The location was also really nice, the subway was just up the road and a stone's throw away from the water where you could see Brooklyn Bridge and the skyline. The rooftop bar is also nice!

Stayed in November 2023

Room was a bit small to accommodate the two big suitcases we had which meant that we could only open one suitcase at a time on the floor. We managed though but it was a bit of an inconvenience which meant we had to put as many clothes into the wardrobe to avoid the hassle of getting in and out of the suitcases. Our room didn't face the street as we asked for a quiet room a few floors up from groin level. Unfortunately the room we got faced another building close by which meant that there was poor natural light. We do intend on revisiting the hotel again, so we will choose a room that faces the front for better natural right. We added breakfast to our booking and we got vouchers to use daily. It would have been nice to have additional toast slices to what was on the menu without having to pay. Some dishes only came with one slice of toast and that was not enough in some situations. We enjoyed the breakfast options though. It would have been nice if the cooked breakfast meals came with baked beans as an option.. Something for you to consider adding. It would have been nice to be able to get more than one soft drink without having to pay extra.

Great location. Friendly staff and a good enough breakfast selection.

Stayed in October 2023

Coffee in restaurant needs improvement. More places to store clothes. Soap and shampoo dispensers awkward to reach Room on the small size. Lighting was very dark. Only light in bathroom was bright. Coffee maker and refrigerator in a closet. Difficult to read instructions for coffee maker.

Location was great. Easy access to great restaurants, taxis, very and walking distance sites. Restaurant food was good except for the coffee. Staff was extremely friendly and helpful. Everyone that we met was nice. The room was clean. Bed was comfortable. TV remote was easy to use.

Stayed in November 2023

Quality to price ratio absurd - simply too expensive for what it offers, extremely small room, faulty bathroom holders, lack of space and cabinets to unpack, no Avocado for breakfast 3 days in a row, weird situation with certain days being presented final bill during breakfast while on others not

Location, Wall Street vibe, great a la carte breakfast, complimentary and daily restocked bottled water, fresh and clean design, in-room coffee machine and steamer, fast wi-fi, pleasant AC and fragrance

Stayed in September 2023

Tiny dark room looking out on dark wall opposite. No room to move around the room except one at a time. Not enough room in breakfast area for those who wanted to eat there.

Comfortable bed and good bathroom.

Stayed in September 2023

Room was too small but it was very modern and we coped!

Location excellent. Staff excellent. Cleanliness of room excellent

Stayed in September 2023

Breakfast was really good and also room's size and dedign were good.

Stayed in August 2023

Could use a microwave in the room.

Location was perfect. Close to all the lower Manhattan attractions. Subways were very accessible from here. Staff was very friendly. Rooms were clean.

Stayed in August 2023