22843 Perdido Beach Boulevard, Gulf Shores, AL 36561, United States
#2 of 331 hotels in Gulf Shores
Guests' ChoiceBased on 356 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.4
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 4 May 2024
Brandy
United StatesThe chlorine smell of the indoor pool. I understand it's a necessity but it was a little over-powering. Still amazing to have that choice because it was a little chilly down there, and we still got to swim and enjoy a pool
The staff was super friendly and they were amazing enough to offer a free crib for the room. That made our stay so much less stressful knowing my baby had somewhere safe to sleep. It's not easy packing a crib on a trip. They also let me have my niece and nephews and my mom and sister there to celebrate my nephews birthday. The outside pool where they were staying was ice cold and they absolutely LOVED having an indoor choice to enjoy themselves. The staff had no issues with me inviting them and they were absolutely accommodating. The indoor swing chairs in the lobby were a huge hit with them! My little nephew walked in and said "this is so fancy!" We loved every bit of our trip, even if it was just a day trip.
Stayed in April 2024
Reviewed: 25 April 2024
Scott
United StatesHad no issues
Clean, comfortable and friendly staff. Great happy hour! Clean pool. Nice dog area.
Stayed in April 2024
Reviewed: 1 April 2024
Misty
United StatesHot tub was down the first night, but back up and running the very next day.
Clean, family friendly and updated. All of the staff there were wonderful!
Stayed in March 2024
Reviewed: 18 March 2024
Henry
United StatesThe shower is large and very nice, however the shower pressure is terrible. The bathroom vanity was great! Large with lots of lighting . Could have been a little cleaner. Sand all over the floors and chairs in our rooms so made me think the floors weren’t cleaned well, however the bathroom and the bedding seemed very clean. Might have just been an oversight with the sandy floors this one time. Carpet in halls and in front of elevators starting to show some stains. There are lots of cute pillows everywhere but some of those were stained as well. I’m sure it’s hard to avoid in hotels at the beach. They were always cleaning the lobby area, elevators and it smelled clean and fresh every time we walked in. The first thing my daughter said was it smells so good in here. Overall this is a great hotel and we would return. Again, front desk staff were very friendly and accommodating.
Hotel, rooms, pool area were all beautifully decorated with nautical themed, bright colors and lots of greenery that have a tropical feel. Beds were very comfortable . Staff was very friendly and greeted/ welcomed us every time we left the hotel.
Stayed in March 2024
Reviewed: 14 February 2024
Angela
United StatesEverything was great!! Would definitely recommend it!
Stayed in February 2024
Reviewed: 12 February 2024
Annie
United StatesPeople leaving their dogs alone so they were disturbing other people barking for long periods of time
The location was good and so much to do on the property
Stayed in February 2024
Reviewed: 28 January 2024
Patricia
United StatesBed could have been more comfortable
Staff and shower
Stayed in January 2024
Reviewed: 18 January 2024
William
United StatesFridge
All but one thing. Refrigerator too small for saved restaurant go box
Stayed in January 2024
Reviewed: 29 December 2023
Knight
United StatesVery clean and well kept. Staff was super friendly
Stayed in December 2023
Reviewed: 14 December 2023
William
United StatesLocation
Nice facility
Stayed in December 2023
Reviewed: 4 December 2023
Palmer
United StatesNothing
The environment
Stayed in December 2023
Reviewed: 24 November 2023
Holder
United StatesNothing it was perfect!
The atmosphere, friendly staff, and hit tub. Even though it's bit beachside, they offer a shuttle to het you there and back.
Stayed in November 2023
Reviewed: 20 October 2023
Brian
United StatesNothing. Everything was great.
Location was excellent and the facility was very clean, very nice and themed locally which we loved. Just a great stay and good value.
Stayed in October 2023
Reviewed: 14 October 2023
Daphne
United StatesVery pleasing to the eye. Pool area and spa were nice and clean.
Stayed in October 2023
Reviewed: 13 October 2023
Donna
United StatesClean and convenient
Stayed in October 2023
Reviewed: 11 October 2023
Marc
United StatesCharges for breakfasts that were supposed to be included.
Friendly staff
Stayed in October 2023
Reviewed: 19 September 2023
Marissa
United StatesThere was no wifi to the TV. But it's not a deal breaker. I would definitely refer this hotel to anyone. I loved staying there.
Staff was very polite and helpful. The place was very clean . There's a bar down by the lobby. So, you don't have to go far for food.
Stayed in September 2023
Reviewed: 14 September 2023
Marilyn
United StatesZero
Fabulous best ever Everything & more
Stayed in September 2023
Reviewed: 9 September 2023
Paul
United StatesNice quiet
Stayed in September 2023
Reviewed: 27 August 2023
Ronald
United StatesSuper nice hotel.Beautiful lobby, rooms, super nice pools. Nice restaurant that was a very good value.. quick and the Mahi Mahi was great. A 5 star hotel at a 3 star price.
Stayed in August 2023
Reviewed: 18 August 2023
Amber
United StatesNo complementary breakfast
The room exceeded my expectations. Bed was so comfortable that falling asleep wasn’t a problem. Huge showers and all updated. Never used the indoor/outdoor pools or hot tub. The gentleman at the bar was very welcoming. We did not eat at the restaurant but will next time we stay.
Stayed in August 2023
Reviewed: 17 August 2023
Sophina
United StatesPool was overly warm
Large room
Stayed in August 2023
Reviewed: 16 August 2023
Gyu
United StatesNothing
Provided us with free upgrade of the room for no extra cost!
Stayed in August 2023
Reviewed: 14 August 2023
Scotty
United StatesEverything was great! No complaints.
I liked that the rooms were clean! Service was great. I liked that the hotel it small and not overly crowded.
Stayed in August 2023
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