263 West Grandview Parkway, Traverse City, MI 49684, United States
#18 of 33 hotels in Traverse City
Guests' ChoiceBased on 199 hotel reviews
8.2Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
7.5
Free WiFi
9.1
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End of dialog contentReviewed: 13 October 2022
William
United StatesService was always prompt and exceptional.
Stayed in October 2022
Reviewed: 6 October 2022
Kimberly
United StatesFor > $300/night I didn’t appreciate having to pay $4.00 for a bottle of water. Also, the water pipes made huge amount of noises all night
Stayed in October 2022
Reviewed: 26 September 2022
Ld
United StatesIncredibly overpriced. No room cleaning service.
Location, walkability and very helpful staff.
Stayed in August 2022
Reviewed: 19 September 2022
Lauren
United Statesthere was nothing we didn’t like
amazing!!
Stayed in September 2022
Reviewed: 17 September 2022
Susan
United StatesNo towel bars in bath ~ only hooks, no small fridge
Spacious room, restaurant on site
Stayed in September 2022
Reviewed: 24 August 2022
Ann
United StatesLocation was outstanding, staff were the best!
Stayed in August 2022
Reviewed: 22 August 2022
Michael
United Statesseveral problems with the room. 1. vent fan in bathroom ran continually 2. Toilet tank valve would not seat properly after each flush 3. room phone did not work 4. room air conditioner blew cold air on TV equipment condensation forming on countertop and soaking everything nearby poor room for price we paid!
location
Stayed in August 2022
Reviewed: 18 August 2022
Holly
United StatesWe literally checked in and had to leave in 2 hours because my mom fell at home so we had to go home. We didn't use the room. Is there any kind of % on a next room we can use with this site for that hotel? We were so bummed but my mom had to go to the er. And we were 3 hrs away.
Location, room, everything
Stayed in August 2022
Reviewed: 15 August 2022
Josh
United StatesI claimed a bay view room when I booked. Got there and it was not a bay view and was told there was nothing they could do. There's always something that can be done to make a guest happy.
Breakfast was OK.
Stayed in August 2022
Reviewed: 1 August 2022
Trisha
United StatesThe service was amazing! This was our 10 year anniversary trip and we loved it!
Stayed in July 2022
Reviewed: 20 June 2022
Edward
United Statesyou had to request house keeping services. At a room rate of over $400 per night you would expect the same more. their telephone system went down due a power outage and remained down for the duration of my 3 day stay
great location
Stayed in June 2022
Reviewed: 27 May 2022
Rachel
United StatesThat my credit card was charged an extra $116 when it should have only been $30 for valet parking for 2 cars
The food was absolutely incredible! Best meal I've had in years!
Stayed in May 2022
Reviewed: 25 April 2022
Megan
United Statesnothing it was very good very friendly staff
close to mostly everything
Stayed in April 2022
Reviewed: 17 April 2022
Bob
United StatesBathroom could use sound damping. Curtain or shower door for shower. Because Its chilly in shower everything wide open. Could probably Inquire on guests coffee preferences. Add regular and remove decaf.... or opposite. (Not potentially wasting product)
My better half was happy with location. I liked Valet guys, I ran in and out alot vehicle was front row. Was great
Stayed in April 2022
Reviewed: 14 March 2022
Mark
United StatesNoisy room on the bay side, switched to city side, this room has electric units obstructing view. No refrigerator or microwave. Over all for the money spent, expectation was not met.
Location to downtown was excellent, room viewing the traverse bay was noisy as it was right on the main highway.
Stayed in March 2022
Reviewed: 28 February 2022
Brianna
United Statesno options for parking on property other than valet no fridge no microwave
the valet service
Stayed in February 2022
Reviewed: 28 February 2022
Heather
United StatesHad to pay for parking, no pool, no free breakfast, beds were "queens" but were definitely fulls, no fridge or microwave.
Location was in walking distance to down town and bars.
Stayed in February 2022
Reviewed: 26 February 2022
Claudia
United Statesnoise, heating not working, water do not drain in the shower
room was big
Stayed in February 2022
Reviewed: 25 February 2022
Ernest
United Statesstaff seemed functional/mechanical rather than Midwest friendly/welcoming. 15.00 per day for the required Valet parking seemed unmentioned in the booking descriptions
location and room decor were terrific. Very clean throughout the property
Stayed in February 2022
Reviewed: 2 January 2022
Stephanie
United StatesGreat location, walkable to downtown
Stayed in January 2022
Reviewed: 7 November 2021
Cassandra
United Statesthey use orange cones to block off the parking lot spaces to force you to use their valet
location central
Stayed in November 2021
Reviewed: 2 November 2021
Brian
United StatesMy best stay in TC . and a surprise upgrade. Halloween weekend was fun, bands, contest food and drink!
Stayed in November 2021
Reviewed: 6 October 2021
William
United StatesOver price and only valet parking even though it wasn't in that crowded of an area
Room was nice
Stayed in September 2021
Reviewed: 2 October 2021
Beverly
United StatesNo room refrigerator
Location and view
Stayed in October 2021
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