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Reviews of Indy Hotel 3 stars

6990 East 21st Street, Warren Township, Indianapolis, IN 46219, United States

#136 of 150 hotels in Indianapolis

Guests' Choice

Review score

Based on 98 hotel reviews

4.8

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    5.9

  • Location

    5.6

  • Facilities

    5.5

  • Staff

    6.5

  • Value for money

    5.7

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 9 May 2024

    5.0
    It was okay overall. Needed to rest for a but probably won’t be back
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    AC didn’t work very well and there was a dead roach on the wall

    Just needed somewhere to sleep

    Stayed in May 2024

  • Reviewed: 21 April 2024

    6.0
    Clean
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water to shower, 1 ply toilet paper and doors were broken

    Clean

    Stayed in April 2024

  • Reviewed: 16 April 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water to take a shower No remote for TV Haven't gotten my $100 deposit back

    Stayed in April 2024

  • Reviewed: 12 April 2024

    5.0
    Not a comfortable stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no air conditioning on the floor we were on. Made for a very hot night. There was no water pressure in the bathroom, hard to wash or brush teeth. The worst thing was the toilet did you not work. Would not flush.

    No breakfast but that was ok. The room was clean and nice. Location was good.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled very strongly of bleach when we entered. There was no heating. The outer pane of the windows had a bullet hole in it.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    The stay was okay and did serve my purpose. Thanks
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The light on small bedside table didn’t work

    Did not have breakfast

    Stayed in April 2024

  • Reviewed: 11 April 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Because of the Eclipse, the price was double normal rates, but so was everywhere else in town..

    Stayed in April 2024

  • Reviewed: 10 April 2024

    5.0
    It was an ok stay overall, but they seem disorganized at the front desk.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were mix ups about our stay. They locked us out of our room the second day because they mixed up that we had payed for two nights and thought we were overstaying. I thought it was sorted in the afternoon, but then they knocked on my door twice after 9:30pm- first to try to tell me I had to pay for the night when I had already paid for two nights and then again to check my identity because there may have been a mix-up with who had what room. I heard other guests having similar issues with being locked out of their rooms and possible mix-ups. I felt unsafe having someone knocking on my door that late in the evening- plus we were all getting ready to sleep.

    The cost.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    5.0
    Weird experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We arrived there before the eclipse, and the staff said they didn't have a room for us even though we had booked it a couple months before, saying that we had had to pay in advance. After arguing with us for a while they said they were going to doublecheck, and eventually gave us a room. There was a crack in the wall and a hole with cables sticking out instead of the fire alarm. Otherwise it was okay for the money.

    Spaciousness

    Stayed in April 2024

  • Reviewed: 9 April 2024

    4.0
    Needed a place to stay, and were not a lot of rooms in area because of eclipse.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Smell in halls and room. Sticky stuff on carpet. No smoke detector, but a sign that says you will be charged if you take smoke detector. Lots of street traffic noise. No vending machines, except mostly empty snack one, that is in a dark unlit corner.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All the people who lived there and the halls smelled like weed

    The beds where very comfortable

    Stayed in April 2024

  • Reviewed: 13 March 2024

    5.0
    Other than I seen a roach and the door was broke it was okay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door was broke.

    There was no breakfast.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    6.0
    Horrible
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2024

  • Reviewed: 10 May 2024

    2.0
    Terrible
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything else

    The staff

    Stayed in May 2024

  • Reviewed: 6 May 2024

    1.0
    Very poor
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty not safe at all

    Stayed in May 2024

  • Reviewed: 6 May 2024

    3.0
    Poor
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no refrigerator in the room, and the hallways smallest like weed. And the hotel needs a large sign displaying "INDY HOTEL"

    Inside and outside of the hotel was clean. Many thing looked to be in good working condition and not broken or damaged.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    1.0
    Very poor
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Smelled very bad

    Nothing

    Stayed in May 2024

  • Reviewed: 3 May 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It took me an hour to check in, they couldn't find my reservation, and tried to charge me for 3 nights plus a cancellation fee. I think the front desk clerks were rude, asked me to step back while they took care of other customers instead of taking care of finding my reservation. Finally when they found my reservation they blamed it on booking.com

    Nothing really, got out of there as soon as I could the next morning.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches in room

    Stayed in April 2024

  • Reviewed: 14 April 2024

    2.0
    Not a place of comfort.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    An added "$100 hold" placed on my card - it was actually charged and then remitted to me, but should never have been charged. The halls smelled of smoke. The comfort was minimal.

    The lower cost compared to other area motels

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Affordable night's stay
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    They didn't want to honor our reservation that we had made months ago as we were one of many traveling to Indy for the eclipse. Although they were overwhelmed with the amount of guests, the people at the reception were patient and polite and eventually found an available room to honor our reservation. As stated, the room was fine for the price and relatively clean. It did smell like smoke and the hotel itself needs updating and repairs, but it served our purpose for a night.

    Location provides a convenient location for highway access. It is an older, tired hotel that offers an affordable night's stay. Clean enough and updated enough to recommend for a short stay.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    1.0
    Absolutely dumpster fire. Complete dump.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The service was slow. English bad. Maintenance non-existant. The facilities were in such poor condition, I have it in my mind to report them. TVs wouldn't work, staff fighting tenants in the hallway, bug sprays, walls falling apart, stains all over the beds, moldy ice machines, part time elevators, broken pool, broken doors (interior and exterior), broken locks (interior and exterior), sinking walls, sinking floors, no hot water, water logged ceilings, broken security cameras, and more are some of the disrepairs I recall.

    I cannot think of a single thing I liked about my stay at Indy Hotel. Literally everything was awful.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room temperature was hard to manage.

    It was super easy to get to from the interstate. The hotel was clean and seemed to have new furniture and fixtures in the lobby.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    2.0
    I will not return. Would like a refund!!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very disappointed. Curtain is torn and doesn't close enough. No screen on windows-bugs came into room. No AC-told to "open window, you will be ok". Closet doors are off track so can't open/close. No ice available. Bathroom-toilet seat needs tightening, bathtub has dip so water puddles, tub faucet not sealed to wall so can leak water, no tub mat available-very slippery tub, water is not hot (cold shower), bed is too hard. Side entry door doesn't open using room key. Very noisy neighborhood!

    Stayed in April 2024

Showing 1 – 25

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