6990 East 21st Street, Warren Township, Indianapolis, IN 46219, United States
#136 of 150 hotels in Indianapolis
Guests' ChoiceBased on 98 hotel reviews
4.8Cleanliness
6.0
Comfort
5.9
Location
5.6
Facilities
5.5
Staff
6.5
Value for money
5.7
Free WiFi
5.8
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End of dialog contentReviewed: 9 May 2024
Nikoya
United StatesAC didn’t work very well and there was a dead roach on the wall
Just needed somewhere to sleep
Stayed in May 2024
Reviewed: 21 April 2024
Sherry
United StatesNo hot water to shower, 1 ply toilet paper and doors were broken
Clean
Stayed in April 2024
Reviewed: 16 April 2024
Myron
United StatesNo hot water to take a shower No remote for TV Haven't gotten my $100 deposit back
Stayed in April 2024
Reviewed: 12 April 2024
Lynn
United StatesThere was no air conditioning on the floor we were on. Made for a very hot night. There was no water pressure in the bathroom, hard to wash or brush teeth. The worst thing was the toilet did you not work. Would not flush.
No breakfast but that was ok. The room was clean and nice. Location was good.
Stayed in April 2024
Reviewed: 12 April 2024
Charlotte
United StatesThe room smelled very strongly of bleach when we entered. There was no heating. The outer pane of the windows had a bullet hole in it.
Stayed in April 2024
Reviewed: 11 April 2024
Booker
United StatesThe light on small bedside table didn’t work
Did not have breakfast
Stayed in April 2024
Reviewed: 11 April 2024
James
United StatesBecause of the Eclipse, the price was double normal rates, but so was everywhere else in town..
Stayed in April 2024
Reviewed: 10 April 2024
Aberdeenlane
United StatesThere were mix ups about our stay. They locked us out of our room the second day because they mixed up that we had payed for two nights and thought we were overstaying. I thought it was sorted in the afternoon, but then they knocked on my door twice after 9:30pm- first to try to tell me I had to pay for the night when I had already paid for two nights and then again to check my identity because there may have been a mix-up with who had what room. I heard other guests having similar issues with being locked out of their rooms and possible mix-ups. I felt unsafe having someone knocking on my door that late in the evening- plus we were all getting ready to sleep.
The cost.
Stayed in April 2024
Reviewed: 10 April 2024
Anna
United StatesWe arrived there before the eclipse, and the staff said they didn't have a room for us even though we had booked it a couple months before, saying that we had had to pay in advance. After arguing with us for a while they said they were going to doublecheck, and eventually gave us a room. There was a crack in the wall and a hole with cables sticking out instead of the fire alarm. Otherwise it was okay for the money.
Spaciousness
Stayed in April 2024
Reviewed: 9 April 2024
La
United StatesSmell in halls and room. Sticky stuff on carpet. No smoke detector, but a sign that says you will be charged if you take smoke detector. Lots of street traffic noise. No vending machines, except mostly empty snack one, that is in a dark unlit corner.
Stayed in April 2024
Reviewed: 7 April 2024
Stephanie
United StatesAll the people who lived there and the halls smelled like weed
The beds where very comfortable
Stayed in April 2024
Reviewed: 13 March 2024
Mcdade
United StatesThe door was broke.
There was no breakfast.
Stayed in March 2024
Reviewed: 4 March 2024
Latea
United StatesEverything
Nothing
Stayed in March 2024
Reviewed: 10 May 2024
Horton
United StatesEverything else
The staff
Stayed in May 2024
Reviewed: 6 May 2024
Jasmin
United StatesDirty not safe at all
Stayed in May 2024
Reviewed: 6 May 2024
Herdman
United StatesThere was no refrigerator in the room, and the hallways smallest like weed. And the hotel needs a large sign displaying "INDY HOTEL"
Inside and outside of the hotel was clean. Many thing looked to be in good working condition and not broken or damaged.
Stayed in May 2024
Reviewed: 6 May 2024
Rios
United StatesSmelled very bad
Nothing
Stayed in May 2024
Reviewed: 3 May 2024
Jessica
United StatesIt took me an hour to check in, they couldn't find my reservation, and tried to charge me for 3 nights plus a cancellation fee. I think the front desk clerks were rude, asked me to step back while they took care of other customers instead of taking care of finding my reservation. Finally when they found my reservation they blamed it on booking.com
Nothing really, got out of there as soon as I could the next morning.
Stayed in April 2024
Reviewed: 20 April 2024
Justice
United StatesRoaches in room
Stayed in April 2024
Reviewed: 14 April 2024
Timothy
United StatesAn added "$100 hold" placed on my card - it was actually charged and then remitted to me, but should never have been charged. The halls smelled of smoke. The comfort was minimal.
The lower cost compared to other area motels
Stayed in April 2024
Reviewed: 12 April 2024
Forberg
United StatesThey didn't want to honor our reservation that we had made months ago as we were one of many traveling to Indy for the eclipse. Although they were overwhelmed with the amount of guests, the people at the reception were patient and polite and eventually found an available room to honor our reservation. As stated, the room was fine for the price and relatively clean. It did smell like smoke and the hotel itself needs updating and repairs, but it served our purpose for a night.
Location provides a convenient location for highway access. It is an older, tired hotel that offers an affordable night's stay. Clean enough and updated enough to recommend for a short stay.
Stayed in April 2024
Reviewed: 12 April 2024
Kyle
United StatesThe service was slow. English bad. Maintenance non-existant. The facilities were in such poor condition, I have it in my mind to report them. TVs wouldn't work, staff fighting tenants in the hallway, bug sprays, walls falling apart, stains all over the beds, moldy ice machines, part time elevators, broken pool, broken doors (interior and exterior), broken locks (interior and exterior), sinking walls, sinking floors, no hot water, water logged ceilings, broken security cameras, and more are some of the disrepairs I recall.
I cannot think of a single thing I liked about my stay at Indy Hotel. Literally everything was awful.
Stayed in April 2024
Reviewed: 12 April 2024
Doug
United StatesThe room temperature was hard to manage.
It was super easy to get to from the interstate. The hotel was clean and seemed to have new furniture and fixtures in the lobby.
Stayed in April 2024
Reviewed: 10 April 2024
Carol
United StatesVery disappointed. Curtain is torn and doesn't close enough. No screen on windows-bugs came into room. No AC-told to "open window, you will be ok". Closet doors are off track so can't open/close. No ice available. Bathroom-toilet seat needs tightening, bathtub has dip so water puddles, tub faucet not sealed to wall so can leak water, no tub mat available-very slippery tub, water is not hot (cold shower), bed is too hard. Side entry door doesn't open using room key. Very noisy neighborhood!
Stayed in April 2024
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