N/A

Excellent

Stayed in May 2024

Didn't like prices of food in the hotel

Did not eat at hotel

Stayed in March 2024

The day following check-in was a Sunday - there was no breakfast. Of the other three days, we had breakfast only once. It was satisfactory.

Stayed in April 2024

every a.m. the same old cold egg. the repair of telephone in the room took 3days.

the location is ok. the breakfast so-so.

Stayed in April 2024

The only thing we had was the oatmeal. The coffee was good

Location was fine. Breakfast was fair.

Stayed in April 2024

breakfast could be better

clean

Stayed in March 2024

The room was a very good size, the place was very clean and even used the business area. very close to the train station, very good value

Stayed in March 2024

Both the sink and the tub were draining very slowly,which made taking shower and washing hands uncomfortable.

Stayed in March 2024

It’s dark and dreary. The lighting terrible. Need LED. Lamps awful on side tables. Needs a paint job to Lighten it up

Response was quick when I had toilet issues

Stayed in March 2024

This review has been hidden because it doesn't meet our guidelines.

The front desk didn't realize I had paid, because I paid through booking.com. It took some time before they were able to find my payment, which was a little upsetting.

I liked the room and the staff. Very friendly. The valet and bellhop were very kind.

Stayed in March 2024

Needs updating.

Location. Restaurant and Bar.

Stayed in March 2024

The hotel is in a convenient location, close to the train station, shops, and wide variety of restaurants within walking distance. The staff was very friendly, room was spacious, everything was clean and the bed was comfortable. The themed decor is a little dated, but the hotel is in good condition.

Stayed in February 2024

Breakfast was pretty average. However, I did ask to be put on a balcony in the back and was put on the balcony in the front directly opposite a noisy nightclub which caused a lot of stress, and I had to ask to be moved to a different room.

Stayed in February 2024

The breakfast was very limited and during the weekend we had to have breakfast a la carte and pay for it, something which is not advertised, as complimentary breakfast is only from Monday to Friday. Drinks at the bar were exorbitant! Prices were ridiculous!

Rooms were spacious and our window overlooked the main high street. Very clean. very comfortable beds! coffee machine in the room and free bottles of water every day. Valet parking was excellent. very near to train station to get into city.

Stayed in December 2023

So unfortunately, there wasn’t sufficient heat in the evening. I woke up at 4 o’clock in the morning with a sore throat because no matter how high I put the heat nothing came out. I turned the fan on because I figured maybe the heat and the fan were the same thing and still I didn’t get sufficient heat. I turn the fan off and then just left the heat on but nothing came out. I had to put a facemask on to keep my breath, warm and soothe my throat. I’m paying $225 for a night I should have sufficient heat. I was very upset about that because it kind of ruined the whole stay. Also, I booked a Booking.com and they told me that it was gonna be $199 with taxes included and then when I get there, they charge me $225. Then they want to charge me $18 for valet parking, I don’t understand how you’re not gonna provide Parking to your customers. I understand valet parking for guests that are coming to visit, but not for the people that are paying to stay there . Also, when I arrived, the toilet paper holder was broken and the piece was on the countertop in the bathroom. That didn’t bother me, they called a handyman to come up and fix it and the first time I use the toilet paper it fell off. So I just thought that was, a little bit of a turn off because they should be able to repair their own things or change it within a reasonable amount of time. So I didn’t really like that. Every time I tried to eat at the restaurant downstairs they kept pushing it out an hour. I invited a friend over at 3 o’clock because they told me the restaurant opens at three. It was not open and they said four but my friend had to leave by 4:30. So we went down at four and the restaurant wasn’t open then they told me five. My friend ended up, leaving without eating and it was just disappointing. I finally go downstairs at five and they’re setting up and telling me it’s gonna take a little bit longer. They can’t seat me until they set everything up.

I love the art deco theme. It’s literally my favorite theme so I felt right at home. The room was very spacious. I picked a standard king. The bathroom was very clean. I ran the shower for about five minutes with hot water so that I could take a bath and make sure that the bath was clean. Valet parking is $18 for the whole day so you can come in as out and out as often as you’d like . There were only two negatives which I’m going to discuss below. The food at the restaurant was very good and the breakfast was perfect. They had sausage links, scrambled eggs, roasted potatoes, oatmeal, muffins, bagel, toast, yogurt, fruit, milk, apple juice, and orange juice. It was a really nice breakfast. The bed was very comfortable.I chose to go here for a mental health day. I just needed to get out of my house and a friend of mine paid for me to stay here so I went. Everything would’ve been perfect except for the things that I’m gonna mention below.

Stayed in January 2024

The AC wasn’t as strong as I would have like it to be. Granted, I like it very cold when I sleep.

Clean, I felt safe. I left my toothbrush and toothpaste at home, they provided them for free.

Stayed in October 2023

Property could use some sprucing up.. I think they are working on that as I noticed some hallways have been updated since I was here last year.

Great customer service… especially Paul at front desk and Felix … housekeeping is excellent and everybody is so nice and accommodating! Highly recommend!

Stayed in November 2023

We had to ask for maintenance for some minor issues, but these were resolved.

The breakfast was better than a continental. Other places are within walking distance.

Stayed in November 2023

The lighting in the rooms is horrific. Too dark and gloomy. Need LED lights. The round globes too hot. The worst toilet paper ever. The most ridiculous TV system that isn’t user friendly For anyAge

Convenience near where family live

Stayed in October 2023

The hotel is in a great location and staff is nice but the price for what it is isn’t at all reasonable. There is no gym and the breakfast included is really poor. You can’t charge $350 a night with fees and not have certain accommodations.

Stayed in November 2023

I would love a kosher breakfast.

Stayed in September 2023

The town of Great Neck Main Street has deteriorated.

Large comfortable room, 3 min walk from LIRR station to take train to City

Stayed in September 2023

I had to change the room due to the noise in the bathroom. Also the coffee machine was not working. In addition, your restaurant food is really bad quality; the meat was good but the rest of the meal(s) felt like picked up from a grocery store from an unaffordable section .

staff, location, size of the room

Stayed in September 2023