nothin

great service. I love it there! breakfast was amazing

Stayed in December 2022

signage was hard to see. Google maps led us to back of property which was the town parking lot. behind the building. you could hear the railroad from the room all night. walls were thin. help at front desk reallllllllllly slow. credit card machine didn’t work.

it was fine. nice rooms. great location.

Stayed in December 2022

We used Valet parking and that was efficient, however, there was not very much parking

Stayed in October 2022

I have stayed here multiple times and it seems with new management a lot of things have changed. number 1 upon arriving they told me I had to be 21 to stay yet I have stayed here since I was 17. (The age requirement to stay was not listed on their website they should add that). After going back and forth with the receptionist that could only tell me she didn’t know and the policy just must have changed and eventually she let me and my family in. After arriving in the room we were met with dirty blankets/pillows and bugs in our bed. Also a dirty toilet. (I have pictures) This wasn’t even the worst part. The heater smelled awful, like burning plastic, the fumes were so bad we tried to open the window and it would not open so we decided to turn it off and remain cold. Overall the worst part of our stay was the FAULTY fire alarm. Me and my husband decided to take a hot shower with the door cracked open to hear our child in the bedroom and the fire alarm began going off inconsistently scaring not only me and my husband but our baby. And I mean it was so loud like horrible it would go off stop and continue going off and then stop again (I have a video). It was extremely loud. I ended up calling the front desk and the lady told me straight up she didn’t know what to do. I told her it was very loud and me and my family were scared. (As this phone call was going on I was soaking wet in my towel and my baby was crying). In the end she offered a new room. We gathered our stuff together went down to the lobby and then the woman told me and my family she had just gotten off the phone with her “boss” and she said “oh this has happened before you need to shut the bathroom door all the way”. WHAT? You’re telling me a smoke alarm is detecting the steam from my shower??? You’re telling me I am not able to have a hot shower and listen to my baby in the next room? Absolutely ridiculous. The woman then told us we could stay in the same room and to just shut the door.

Stayed in November 2022

Not a thing

The inn was beautiful. The staff was very attentive. The restaurant was outstanding. We definitely would stay here again.

Stayed in September 2022

The communication from booking to check in was phenomenal. The room was exeeded our expectations and was beautifully decorated and exceptionally clean. The staff were all personable and helpful and the breakfast offered looked amazing.

Stayed in August 2022

The bedding was too heavy and confining.

Stayed in August 2022

best beds ever

Stayed in August 2022

it wasn’t noted that the pool was closed when I booked it. it’s 100 outside and booked it for the pool.

every other than I reserved this because it 100 outside and wanted to go in to the pool and it was closed and wasn’t noted when I booked it. now what

Stayed in July 2022

The environment was very quiet and peaceful.

Hotel room. Very clean, spacious, and comfortable

Stayed in June 2022

Parking was ridiculous - behind the movie theater and quite a distance from the hotel. Valet parking should be complimentary or at least mentioned as an option when booking or checking in. We were concerned about safety. After parking, we entered the hotel through a solid door from an alley into a cement stairwell. We were told our room was on the first floor, but discovered that it was actually in the basement with a window to the alley. We expected much more for the price. I am guessing that rooms on upper levels would be lovely.

Great location. Clean. Staff provided plates on request.

Stayed in June 2022

Excellent, and accommodating staff. They went out of the way to make sure I had a quiet room, even with two wedding parties taking place that weekend. Lots of nearby restaurants that are walkable.

Stayed in April 2022

The parking is a little sketchy, the lot behind the movie theater

Breakfast was great and location was great too

Stayed in March 2022

Heat didn’t work in the room, room was just decent, and the breakfast took too long in the morning.

Convenient to get the Wesleyan University.

Stayed in March 2022

central location very clean and updated

Stayed in March 2022

stately hotel in middle of downtown

right downtown, east walk to campus and businesses. the restaurant at the inn was spectacular, Ernest food cooked correctly. great service. looking forward to my next chance to visit

Stayed in December 2021

Beautiful Inn . Very friendly and helpful staff. Great location within easy walking distance to several restaurants.

Stayed in August 2021

I liked that there is a good hotel in downtown Middletown--when I went to college there that wasn't the case.

Stayed in July 2021

Nothing! The best accomodation of our East Coast roadtrip

Ultra comfy bed Large one-bedroom suite They perfectly accomodated my request (quiet top floor corner room) Staff was exceptional

Stayed in July 2021

Nothing! Loved our stay!

Easy walk to great restaurants, beautiful lobby, spacious room, and everything was very clean. Excellent breakfast as well. Wished we could have stayed for a week!

Stayed in July 2021

Inconvenient parking. Facility charge that we had no knowledge of until it appeared on my credit card!

Location to downtown. Pillows & linens Food in restaurant

Stayed in October 2023

Clean and classy hotel. Not extravagant Just classy and yet relaxed

Stayed in September 2023

Clean. Cozy.

Stayed in September 2023

uncertainty about maid service

Traditional, colonial, and well kept

Stayed in February 2023