70 Main St., Middletown, CT 06457, United States
#1 of 3 hotels in Middletown
Guests' ChoiceBased on 192 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
9.6
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End of dialog contentReviewed: 1 June 2024
Leslie
United StatesOnly thing that I did not like was the view from our room. The window overlooked the trash area for the building next to the hotel.
Exceptionally charming and wonderful staff. The Tavern offers good food and charming atmosphere. Great location.
Stayed in May 2024
Reviewed: 23 May 2024
Tammy
United StatesIf do not disturb on door do not check to see if I want cleaning.means do not disturb.thanks
Menus a little more choices.
Stayed in May 2024
Reviewed: 19 May 2024
Elizabeth
United StatesRoom was out of shower body wash, and the lotion dispenser was also empty. Refrigerator froze what I put in there. There is a “resort” fee which basically covers “free” parking?
Location. Staff. Front desk very nice.
Stayed in May 2024
Reviewed: 11 May 2024
Doreen
United StatesRestaurant was good. The couch was uncomfortable needs a thicker mattress. Everything else was good with room. We had 4 people and only 2 washcloths.
Stayed in May 2024
Reviewed: 10 May 2024
Kathleen
United StatesRoom was very dusty
Lovely decor
Stayed in May 2024
Reviewed: 25 April 2024
Dawn
United StatesThe inn is in a great location in town. The staff is friendly & professional.
Stayed in April 2024
Reviewed: 21 April 2024
Margaret
United StatesNoisy room next to an ice maker or something that vibrated continually.
Location is fantastic. Gorgeous from the outside. Nice on the inside, but overall didn't consider it worth the comparatively steep price.
Stayed in April 2024
Reviewed: 23 February 2024
Craig
United StatesNothing
Location to the college
Stayed in February 2024
Reviewed: 20 February 2024
Shannon
United StatesHidden amenity charges in the bill. Booking.com said there may be some but for things like an “extra bed.”
Your staff were all upbeat and helpful
Stayed in February 2024
Reviewed: 2 January 2024
Jenny
United StatesParking was confusing. It was difficult to get answers from the hotel about parking because I was redirected to another agency that was covering the phones. My husband is handicap and didn't like the parking was a long walk for him.
Love the elegant quaint hotel right in the center of Middletown. Got a great price!
Stayed in November 2023
Reviewed: 20 December 2023
Oren
United StatesService at the hotel restaurant was unpleasant. We were not greeted upon arrival and had to ask to be treated. Furthermore, when we were finally treated we had the menus tossed upon the table by the hostess with such a disregard and disrespect that we got a feeling of "wish you were not here". So we decided to leave immediately afterwards. I must say that the general manager got back to us and addressed the issue above very well to our best satisfaction. Thank you ! We Appreciate it a lot !
Place looks great, room was clean and comfort
Stayed in December 2023
Reviewed: 18 December 2023
Barbara
United StatesRoom had no supplies…no toiletries, no hand soap, insufficient coffee for a room with two occupants. Also, plastic cups seemed very cheap for such a nice place…glasses/mugs would have been better.
Location was great as we needed to be near Goodspeed and a downtown area. Plenty of places to eat outside of the hotel. Personnel at hotel were lovely.
Stayed in December 2023
Reviewed: 14 November 2023
Tim
United StatesFront desk staff seemed to be in the back room whenever we approached the desk
Historical inn, clean, updated rooms
Stayed in November 2023
Reviewed: 13 November 2023
Dawn
United StatesIt’s on the more expensive side
The location
Stayed in November 2023
Reviewed: 22 October 2023
Paul
DenmarkThe drop-off/pick-up U is a little crowded.
Classic looking property with good parking and helpful staff.
Stayed in October 2023
Reviewed: 18 August 2023
Howard
United StatesThe toiletries appeared to be used/ opened.
Friendly staff and nice atmosphere
Stayed in August 2023
Reviewed: 9 July 2023
Linda
South AfricaCould not open windows
Very comfortable beds, lovely bedrooms and bathrooms, conveniently located
Stayed in June 2023
Reviewed: 8 July 2023
Gary
United StatesThe jacuzzi was broken :(
It's in town!
Stayed in July 2023
Reviewed: 30 June 2023
Isaac
United StatesWalking to and from the hotel you encounter what appear to be homeless bums and junkies. They ask you for money and cigarettes. I wouldn’t feel comfortable alone or certainly not with my wife out by herself. Shame, it’s gone down hill in the past 5 years since I visited last.
The front is a very charming entrance
Stayed in June 2023
Reviewed: 22 June 2023
Kenneth
United StatesUnder staffed with issues checking in. No valet and tough to find parking
Location
Stayed in June 2023
Reviewed: 19 June 2023
Pmachoman22
United StatesThe food could have been better.
The location was nice but the breakfast was a disaster
Stayed in June 2023
Reviewed: 18 June 2023
John
United StatesShort staffed resulting in limited restaurant hours and having to assist in acquisition of missing room sundry supplies.
Location and room comfort. Responsiveness of staff on duty.
Stayed in June 2023
Reviewed: 13 June 2023
Jenifer
JapanThe hotel had the world's smallest towels. Seriously, they don't even wrap around a person. Also, the front desk staff were never actually at the front desk.
Comfortable, clean room, conveniently located on the Main Street in town. Free parking in back.
Stayed in June 2023
Reviewed: 13 June 2023
Helene
United Kingdomno restaurant, no room service, no tea in the room
large room
Stayed in June 2023
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