Two tvs in room quite unnecessary

Location safety

Stayed in March 2024

Strong fragrances used in the lobby.

Beautifully upgraded from our last stay. This was our 2nd stay at the Inn. Parking was still a bit challenging but that had nothing to do with the hotel. Lovely hotel with great staff.

Stayed in March 2024

When I discovered this hotel on Booking.com, I had no idea how lucky I was to find it. I chose it because the hotel photos looked charming, the price was economical, the reviews were great, and the location convenient. What I didn't expect was the incredible service we experienced from the staff! Each time we walked into the hotel, we were welcomed by caring, friendly, and helpful team members like David, Ariel, Jacara, and Abdullah. It was my birthday, and they were so kind as to upgrade our room to a suite! When we entered, the rooms were beautifully decorated with a bottle of wine chilling and a plate of chocolates waiting! Even though the suite was spacious, it still had a cozy feel. Plus, it was extremely clean, comfortable, quiet, and really quite lovely! We look forward to staying again at The Inn at Union Square on our next trip to San Francisco!

Stayed in March 2024

Nothing

Location.

Stayed in March 2024

Too much single use plastic at breakfast

Friendly staff and large comfortable room. Good location for the trollies and Chinatown. Were happy to store our luggage both before and after the stay

Stayed in February 2024

I loved everything but one suggestion I'd make...I'd like to see a few small tables and some dining chairs in the breakfast room. As it is now with a sofa and a couple of armchairs, it's different for more than four people to use the space. Also, it would be nice to have cereal as an option included at breakfast.

Our room was spacious, well appointed, and the shower was easy to get in and out of. We loved having ceiling fans, something we have at home but have not seen in hotels on our travels. Also, our bed was super comfy. The location was fantastic..so close to Union Square.

Stayed in December 2023

Perhaps only the rear window view.

The location was good and very easy to get to after using BART. I enjoyed the breakfast. It was very quiet at night.

Stayed in December 2023

Space heater was loud. It turned on and off all night and woke me up every time!

Great bed and sitting area! Love the ceiling fan too.

Stayed in November 2023

Cosy spacious room, amazing complimentary breakfast - tea / coffee ect

Stayed in November 2023

the church band in the backyard who played the same song over and over again on Sunday morning (no fault of the hotel though!)

Our stay was amazing! I have seldom seen a place where every single person was so extraordinary forthcoming, helpful and kind. We have been given an upgrade and a quiet room, which made our stay even more precious. At every floor you have the possibility to sit and chill and the breakfast is great. It is being filled up constantly and is tasteful and offers variety. Special thanks to Carlos & Jorge especially :) The location could not been more better, you are at Union Square! And around the corner is a car rental place.

Stayed in October 2023

Parking

Everything!

Stayed in October 2023

nothing much

Jakara was absolutely amazing! She was so helpful the whole time and anything we needed she got us!! Definitely a smiling and welcoming face to meet when you first arrive!

Stayed in October 2023

Check in at 4pm was a little late.

Very comfortable bed. Great location and quiet for the city.

Stayed in October 2023

This was a charming little hotel right off Union Square. The location was great and the room was bright, spacious, and comfortable. Every person on staff was friendly and kind, and they were great about helping me navigate some hassle with my booking. I'd definitely recommend and stay here again!

Stayed in October 2023

Excellent location. Very clean. Fantastic value for money.

Stayed in October 2023

This is the place to stay in SF! I have stayed many places, but I will only be returning to this place. It really is a great place and location for your stay!

Stayed in September 2023

No air conditioner in the room

This could be better. Very limited choices

Stayed in August 2023

The breakfast was good but there was no big variety with onion bagels, Philadelphia & jam, bananas, apples & oranges, coffee, tea and milk.

It was a nice big room with everything we needed. It was very clean and quite (we didn't here other people but a bit of the city noise). Nice people at the reception. Free water from a dispenser.

Stayed in August 2023

N/A

Location and facilities and staff.

Stayed in July 2023

Great place to stay! Room was perfect and very clean. The included breakfast was nice to have and offered coffee, tea, bagels, pastries, fruit & yogurt.

Stayed in July 2023

No AC

I like the size and the style of the hotel, very chic and comfortable. Super Clean and friendly staff. Water dispenser machine and vending machines are awesome. The location was great, I wasn't concern about my safety walking on the streets. Great stores around and very close to China town and BART station.

Stayed in July 2023

Extremely friendly and helpful staff; we stayed two times within a week and both times even got a room upgrade! Small breakfast is provided free of charge and hotel is located in the centre of the city, allowing to stay walk every easily!

Stayed in July 2023

It's a shame that the breakfast didn't start till 8am - difficult when you're on holiday and have early morning tour starts.

Really nice room in a central location.

Stayed in June 2023

Wonderful location, comfortable rooms, clean well appointed bathroom

Stayed in June 2023