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  5. Reviews of Best Western Acadia Hotel

Reviews of Best Western Acadia Hotel

9565 Egan Hwy, Crowley, 70526-8109, United States

#2 of 2 hotels in Crowley

Guests' Choice

Review score

Based on 54 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.0

  • Location

    7.5

  • Facilities

    5.8

  • Staff

    7.1

  • Value for money

    6.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 January 2023

    4.0
    Disappointing
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The bed was terribly uncomfortable and the hotel in general was just "run down." Rooms should be cleaned more thoroughly, paying particular attention to cleaning the bathroom.

    The best thing about this stay was it was cheap and we could bring pets.

    Stayed in December 2022

  • Reviewed: 31 October 2022

    6.0
    over it was a good location
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No access to extra items. no coffee

    we had asked for another pillow the clerk stated they didnt have any and if they were to get me one they would have to get it from another room and they were NOT going to do that!

    Stayed in October 2022

  • Reviewed: 10 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The remote for the TV did not have batteries in it and the man that checked me in complained about my dog barking when pets are allowed ..I guess it's none barking dogs that are allowed....

    Stayed in June 2022

  • Reviewed: 2 May 2022

    4.0
    economical
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no a/c in common areas like lobby and halls

    location and cost

    Stayed in May 2022

  • Reviewed: 4 April 2022

    4.0
    This establishment did not reach my expectations.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The upkeep of the property was not up to par. The mini refrigerator was kept in a brown closet type shelf, which reeks of the smell of roaches, immediately upon opening it. When I moved the fridge’s in both my rooms, along the sides and underneath them laid dead roaches, roach feces, and the brown birth sacks. There was also roaches crawling at a fast pace when I turned on the bathroom light. No toilet seat cover and the actual seat was broken and only attached in on one side. It was so uncomfortable. Leaking sink hose. Loud noise and a dog barking at all times of the night. The pool is inoperable, but the filthy appearance is an eye sore.

    The housekeeping lady I met was extremely nice. She maintained a professional decor and was willing to make any changes possible to help with future stays. Also, met and talked with the manager and she also assured me that changes would be made. I honestly believe she will do so.

    Stayed in April 2022

  • Reviewed: 3 March 2022

    5.0
    Stop, get some sleep, get back on the road.
    • Business trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night

    Nothing really to complain about. I wasn't looking for much and it worked. Not really a 'vacation' destination. No offerings in the morning that I was aware of.

    Needed a quick stop off the freeway and it met that need. The room was quiet and clean. Has refrigerator and coffee maker.

    Stayed in February 2022

  • Reviewed: 31 August 2021

    4.0
    Had no other options at that moment......
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night

    Hotel needs remodeling, sheets and comforters are stained.... Bathrooms are not cleaned properly and towels are stained and the walls are DIRTY......

    location

    Stayed in June 2021

  • Reviewed: 24 July 2021

    4.0
    There was baby roaches in the floor and wall. Lamps shades old and broken. Walks dirty and scratched from them moving f
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above comment

    Nothing

    Stayed in July 2021

  • Reviewed: 29 June 2021

    6.0
    Basic basic
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty pool

    Clean room

    Stayed in June 2021

  • Reviewed: 29 March 2024

    8.0
    Clean room, friendly staff, both hot and cold breakfast, and great value!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It would’ve been nice if they had a booster seat or two in the dining area but not a deal breaker either.

    Rooms were very clean, the staff was friendly, and they have a good selection of breakfast items (muffins, bagels, toast, cereal, coffee, sausage, egg, waffles, etc.). Tv and remote were in working order, and plenty of towels in room. The rooms are contained, which is my personal favorite for safety reasons.

    Stayed in March 2024

  • Reviewed: 17 June 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Biggest tree roach I’ve ever seen when I first walked in the room felt muggy! It wasn’t clean and there was black mold from the last time the hurricane hit.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    10
    It is what it is. Have to be open minded
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the huge gap under the door and the dim lights.

    I love how informative and honest the staff was with the appearance of the facility, ensured that I was in a decent room in the mist of the renovation.

    Stayed in May 2023

  • Reviewed: 20 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    too many animals

    convenient

    Stayed in February 2023

  • Reviewed: 27 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    several connex containers outside

    pets were welcomed

    Stayed in February 2023

  • Reviewed: 5 January 2023

    1.0
    Motel 6 ... More like Motel Hell No!!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The older man working days acted like we were bothering him if we needed anything. No coffee pot at all in motel and when asked we were told there was Waffle House just down the street.had to ask for toilet paper and shampoo.. trash was under both beds and bathroom mirror was dirty. The beds were on wheels so when you went to sit on them they tried to roll away.

    There was only 1 young man working nights that was nice and helpful and gave me the WiFi password . There was not much to like about this motel... We take this trip once a year and we will not stay here again .

    Stayed in January 2023

  • Reviewed: 24 December 2022

    1.0
    Not happy!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I believe the lady at the front desk may have been on something. They say they are about hospitality, but when we asked for an extra blanket they would not give us one. That is even after speaking to the man that owned the motel. Now this is when it is freezing cold. I do not recommend this place and we will never stay at this place again.

    Is was clean and easy to get to.

    Stayed in December 2022

  • Reviewed: 7 September 2022

    3.0
    Horrible!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Cigarette burns all over bed cover, light in bathroom not working, refrigerator not working, toilet not flushing, dirty floors and trash under the bed, dirty towels, one small bar of soap, hole in wall in the bathroom, noisy people down the hall from 2-7am, smell of smoke coming into our room (even though this was a non-smoking motel), ...

    Wood-like flooring. Sheets were clean.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    rooms all inside

    Clean and a comfortable place

    Stayed in July 2022

  • Reviewed: 3 July 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything is dirty . refrigerator not working bathroom very dirty bedroom very dirty

    Stayed in July 2022

  • Reviewed: 30 June 2022

    1.0
    I will never stay here again!!!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tv didn't work. The phone didn't work. The sheets were dingy. There holes in the spread.

    Stayed in June 2022

  • Reviewed: 29 June 2022

    1.0
    It was ok.
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Bed to soft. Shower head did not work.

    Location. Location.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    7.0
    what you would expect for the price
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was empty except for the stagnating water on the very bottom

    Stayed in June 2022

  • Reviewed: 21 May 2022

    1.0
    disappointed
    • Couple
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    room was dirty house keeper threw trash and clean bathroom one day out of three days had to bring dirty linen to front desk to get fresh linen no hair dryer no shampoo did not fix the beds at all did not mop the floor no coffee

    location was good

    Stayed in May 2022

  • Reviewed: 25 April 2022

    2.0
    Very poor
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in April 2022

Showing 1 – 25

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