1152 Harrisburg Pike, Carlisle, PA 17013, United States
#20 of 27 hotels in Carlisle
Guests' ChoiceBased on 106 hotel reviews
6.1Cleanliness
7.0
Comfort
7.0
Location
8.0
Facilities
6.6
Staff
7.6
Value for money
6.6
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Timothy
United StatesThe appearance is run down. There was pealing paint on the bathroom door. The clock in the room wasn’t working. The carpeting is obviously real old. The paint on the walls in the halls are dark, should be brighter colors. No usb charging ports. Tv should be able to turn so it is visible from a chair and two chairs should be in the room.
Breakfast was good. I was limited because I need Gluten Free food. There were no gluten free labeled foods. The bed was comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Cindy
United StatesA lot of maintenance issues
Rooms were decent.
Stayed in May 2024
Reviewed: 8 April 2024
Soto
United StatesThe pool was too warm. The breakfast starts too late.
The location
Stayed in April 2024
Reviewed: 23 February 2024
Larry
United StatesThe television channels. Just info commercials and old TV shows.
Breakfast was good. Nice lady putting out the food
Stayed in February 2024
Reviewed: 24 November 2023
Lisa
United StatesThe door to the room wouldn’t shut and was off the frame
Stayed in November 2023
Reviewed: 23 November 2023
David
United StatesI’ve been a guest at this hotel often and like the location that’s why I continue to choose to stay here
Didn’t have breakfast The hotel I stayed at the night before I got violently sick from the breakfast there I don’t think I’ll be part taken with any breakfasts anytime soon
Stayed in November 2023
Reviewed: 15 November 2023
Greg
United StatesThe shower drain very slow, by the time I was done with the shower the tub was half full. The toilet barely flushed.
Stayed in November 2023
Reviewed: 23 February 2023
Ginger
United StatesNot all but some staff somewhat rude. Hotel was not very clean. Needs work. Broken signs … holes in hallway walls. Elevators were very dirty. Room was not as bad but stains and repairs left incomplete.
Location close to event.
Stayed in January 2023
Reviewed: 8 January 2023
Desirae
United StatesBed was very uncomfortable and the jets didn’t work in the spa tub.
Very clean and friendly.
Stayed in January 2023
Reviewed: 8 January 2023
Robert
United Statesbody wash container in bathroom was empty. stains on curtain and wall
clean
Stayed in January 2023
Reviewed: 24 November 2022
October409
United StatesBehind the beds was not clean. I was looking for my daughter's earring and thought it dropped Behind the headboard. When I looked it was a mess. Made me gag. The foldout sofa bed mattress to to thin and uncomfortable. It's like sleeping on paper. One of the employees smoked pot and that's all you could smell in the elevator and 3rd floor.
Breakfast was good. Staff was friendly. Pool and hot tube worked which was good for travel.
Stayed in November 2022
Reviewed: 17 June 2022
Williàm
United StatesNot enough parking
Comfy bed
Stayed in June 2022
Reviewed: 6 June 2022
Craig
United Statessmelly room noisy neighbors
location
Stayed in June 2022
Reviewed: 8 August 2021
Mark
United StatesNo
No
Stayed in August 2021
Reviewed: 5 July 2021
Helen
United StatesWe were in a room that backed up to the highway ans it was not sound proof. It was awful; we asked to be moved to another room the next day amd we moved which was better.
The staff was very receptive. The location was perfect.
Stayed in July 2021
Reviewed: 6 June 2021
Troy
United StatesRooms not cleaned even though it was requested twice. Carpeting needs stretched in hallways. Smelled mildew.
Location
Stayed in June 2021
Reviewed: 14 May 2024
Doreen
United Statesextremely dirty, scuffed walls, dirty dusty tables in room, not vacuumed.
n/a
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United StatesNo maid service the second day, beds were not made
Breakfast was good
Stayed in May 2024
Reviewed: 18 April 2024
Cherchiglia
United StatesSee above
I have chronic back pain. I booked this place for the pool and ho tub since I was in a car all day. I called two days before arrival to see if the pool was working. It was closed for maintenance upon arrival. The room was terrible. The bathtub drain didn’t hold water and was moldy. The water was lukewarm and the shower was a trickle. We switched rooms. The next bathtub had a moldy drain and didn’t hold water either. We were very disappointed. I thought Holiday Inn had better standards . I want a refund.
Stayed in April 2024
Reviewed: 18 April 2024
Willa
CanadaDecor Staff Shower
Nothing! Very disappointing. Drab
Stayed in April 2024
Reviewed: 13 April 2024
Ruple
United StatesStaying
Leaving
Stayed in April 2024
Reviewed: 11 April 2024
Ashley
United Stateseverything it was so dirty i didnt even want to shower in the bathroom
nothing
Stayed in April 2024
Reviewed: 30 March 2024
Mike
United StatesEggs sausage
Cold eggs and sausage horrible
Stayed in March 2024
Reviewed: 13 March 2024
Yolanda
United StatesThe guy in the receptionist was excellent and amazing
Stayed in March 2024
Agropoli, Italy
Gokcedere, Turkey
Khuzhir, Russia
Ko Mak, Thailand
San Vito lo Capo, Italy
Pembury, UK
Rothenburg ob der Tauber, Germany
La Seyne-sur-Mer, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content