411 Randolph St, Napa, CA 94559 , United States
#18 of 20 B&Bs and Inns in Napa
Guests' ChoiceBased on 39 hotel reviews
8.7Cleanliness
9.4
Comfort
9.5
Location
9.1
Facilities
8.9
Staff
8.6
Value for money
7.8
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 3 May 2024
Barbara
United StatesQuite pricey. Less than robust shower
Terrific
Stayed in April 2024
Reviewed: 29 April 2024
Amitabh
United StatesExcellent little bed and breakfast. Very close to downtown and very quaint and quiet and peaceful.
Stayed in April 2024
Reviewed: 23 April 2024
Deanna
United StatesCommunications take some getting used to. You do need to leave a voice message, or write an email. The staff always got back to me. I found them quite helpful once we connected. Wi-Fi was very, very slow, but perhaps it was just the room we were in. It's nice to have a TV, but it was on an impractical wall made it unusable which was very disappointing. Offering non-gluten free options may be desirable for some if you could also avoid contamination for those who have severe allergies.
The location was perfect for us which is why we chose the Inn. It was nice and quiet and the grounds were beautiful. The cottages are a bit roomier and have a few more amenities which makes them particularly nice. The King room upstairs was very comfortable though you do need to walk up quite a few steps. Complimentary wine, filtered water, and a small refrigerator are a nice addition. The common area courtyard is nice to relax in or have a light meal while enjoying the lovely gardens. Breakfast is served around 8:00-8:30 and is gluten free. The staff was very polite and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Elvin
United StatesWe loved the location and how close it was to downtown. We could walk from our room. Loved the breakfast and how it was brought to our room.
Stayed in April 2024
Reviewed: 30 November 2023
Saverio
CanadaI wasn't a fan of the check in process, I found it confusing to find in the email sent. It could have been more simple. We even had a situation that we had to call the owners late at night because the doors were locked.
Loved the breakfast, it was delicious. The location was perfect and near the downtown area.
Stayed in October 2023
Reviewed: 22 October 2023
Harriet
United StatesThe location was in a residential neighborhood which was surprisingly loud at times, but still not far from downtown.
The staff, especially the chef that made the most amazing breakfasts every morning, were incredible. So friendly and helpful. We cannot say enough wonderful things about all of them. They made our trip so much better. Offered great suggestions on things to see and do. We would absolutely recommend this inn.
Stayed in October 2023
Reviewed: 20 October 2023
Glenn
AustraliaNothing really. Door handle on the room cabin lifted up to open which seemed a bit strange (and tbh I couldn't work it out to start with and I called the reception number and no-one answered). Nothing major.
Instructions provided pre-arrival were great. Room was spacious, comfortable and very clean. Little extra complimentary touches of wine, etc. were nice.
Stayed in September 2023
Reviewed: 27 September 2023
Robert
United StatesGreat location. Beautiful rooms well furnished. Breakfast was very good and right on time.
Stayed in September 2023
Reviewed: 21 August 2023
Dejada
United StatesLocation is good , the grounds are well kept and room was nicely updated.
Stayed in August 2023
Reviewed: 10 June 2023
Melanie
United StatesLovely property, very relaxing and quiet.
Stayed in June 2023
Reviewed: 9 May 2023
Michele
United StatesNothing. We liked everything!
The property is beautiful. The rooms and other spaces are very clean and comfortable. The beds were divine. We enjoyed our morning breakfast and welcome wine/chocolates. We loved our rooms. I’m not a bed & breakfast fan but this place wins as our very favorite. We can’t wait to comeback. Prior to our visit, communication was very good. All around and wonderful stay.
Stayed in May 2023
Reviewed: 20 March 2023
Elina
United KingdomBreakfast offer (although breakfast was delicious and delivered to your door) could be a bit later as most people maybe don’t want to get up 8-8.30 for breakfast. A later option would be amazing.
lovely, lovely Inn a 10-mins walk from downtown Napa. the cottage we stayed was exceptional, clean and everything was catered for. Such a cute place, very clean, with all the comforts you need.
Stayed in March 2023
Reviewed: 7 March 2023
Brian
United StatesBreakfast was amazing! Very nice that it was delivered to our room!
Stayed in March 2023
Reviewed: 22 October 2022
Jennifer
United KingdomCommunication seemed a tad overkill in advance of arrival. I was asked to share the passports on multiple occasions despite already sending them via booking.com platform. We were given the wrong code to get into the property (luckily they had specified it was the last 4 digits of my mobile number which they had put down wrong) and same for the code for the communal room. No response to my messages regarding this during our stay.
Great location easy walk to centre of Napa, breakfast delivered to room every morning, bottle of wine and note in the room on arrival was a nice touch! Plenty of fridge space for storing wine, water etc. Well presented rooms. On-site parking, albeit limited.
Stayed in October 2022
Reviewed: 26 September 2022
Francis
United StatesNothing
Cleanliness. Comfortable bed. Size of room. Breakfast. Friendly and courteous staff. Location in town.
Stayed in September 2022
Reviewed: 22 September 2022
Catalina
United StatesWe had no cleaning service for our entire 3 nights stay
The location and cleanliness
Stayed in September 2022
Reviewed: 21 September 2022
Krista
United StatesThis is picky but the only thing I can think of to improve. The shower curtain rod was hung really high. Hard to hang a garment to let the wrinkles fall out. I am only 5' 1".
The breakfast was delicious - savory and healthy. The chef provided a pretty presentation with yummy food. During our 2-night stay we had: spice muffins, chocolate banana brownies, apple chicken sausage, bacon, mushroom risotto, roasted veggies, and eggs over easy and scrambled - all for breakfast. It was filling but not too much.
Stayed in September 2022
Reviewed: 6 September 2022
Karly
United StatesThis location was amazing! Quick and easy walk to downtown Napa! Quiet, clean, and lots of character! The breakfast was amazing! Served to your room daily.
Stayed in September 2022
Reviewed: 5 September 2022
Katrina
United Statesnone
very clean, close to everything, easy check in/out, amazing breakfast
Stayed in September 2022
Reviewed: 31 May 2022
Jennifer
United StatesBreakfast was just okay. Presented beautifully, however.
Very quaint. Renovated beautifully, but still retaining a lot of original charm. Very comfortable bed. Staff was extremely helpful and great with communicating
Stayed in May 2022
Reviewed: 28 April 2024
Liz
AustraliaCheck in and check out process was electronic however were not advised this prior to arriving when we didn’t even get to walk through the front door before being lead to our cottage. Not a friendly welcome. Owner needs to remember that not everyone has access to emails or a phone when travelling from overseas.
Comfortable cottage with gas fire place. Fantastic gluten free freshly cooked breakfast.
Stayed in February 2024
Reviewed: 25 March 2024
Drechsel
United StatesThe check in check out was the most frustrating thing I have ever experienced. No one wants to be looking at their phone and figuring out this automated digital impersonal interaction. We did not see the email for checkout until many many hours later. We would rather interact with a human then out phones and all your trickery codes!! Also the sheets smelled like bleach. Good to know it’s clean but it made me feel nauseous smelling bleach while trying to sleep.
Close to downtown Napa. Room was spacious and clean
Stayed in March 2024
Reviewed: 24 February 2024
Annette
AustraliaThe room was small for a cottage… it’s not really a cottage but half a cottage if that…. Anywhere else it would be just a hotel room. Not welcoming at all , the owner of the property met me at the front door but didn’t welcome me inside , simply wanted to show me how my phone number and email address were wrong ( not the case as these details were correct in booking.com but she was using a different management system ) No hello at all ! Therefore I didn’t receive any check in or check out instructions. The inn lacks warmth and the personal touch as it is basically a Airbnb with rooms with key codes and no staff on site apart from a breakfast cook and cleaners…it is run remotely via emails ( which isn’t good when you are travelling from another country and can’t access your emails ) As per its website It’s supposed to be a small intimate inn , this is not the case.Our front door had a round hole above the key lock … this needs to be fixed asap.All communication is done via email, messages nothing in person apart from the lovely breakfast chef.
Close to downtown Napa and situated on a lovely street. Comfy bed and welcome bottle of wine.The breakfasts were outstanding! The breakfast chef was very good and we were impressed with the quality of the food.
Stayed in February 2024
Reviewed: 24 February 2023
Arleen
United StatesManagement was via phone call-no one on site. TV did not work. Maid service was erratic. BEds were old. Wood on steps to 2nd floor rooms was badly rotted as to be a safety issue.
Location was excellent and property was charming.
Stayed in February 2023
Showing 1 – 25
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