303 East Alameda, Santa Fe, NM 87501, United States
#2 of 44 hotels in Santa Fe
Guests' ChoiceBased on 1143 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.7
Value for money
8.8
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Laura
United StatesClean comfortable. Great location. Free parking Great breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Kenneth
United Stateswould have been nice to have a handout with more precise info on walking distance to Canyon Street galleries and downtown square. Wasn't sure whether to walk or drive because not sure of exact distances
nice rooms, excellent food at the Taco Bar - which made it very convenient
Stayed in April 2024
Reviewed: 16 May 2024
Cedeno
United StatesGreat location, in close proximity to downtown shops, restaurants.
Stayed in May 2024
Reviewed: 7 May 2024
Gary
United StatesN/A
Breakfast was superb. Reyes and Irma were very pleasant and helpful. We truly enjoyed our stay.
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United StatesThe bed mattress was not great.
The location, setting, beautiful buildings & grounds.
Stayed in May 2024
Reviewed: 6 May 2024
Vali
United StatesThe location was very convenient to the old city with museums and shops.
Stayed in May 2024
Reviewed: 4 May 2024
Jason
United StatesSecond floor looked to be stairs only so keep that in mind if that is important for you.
Absolutely adorable hotel near the center of Santa Fe. The rooms are very cozy and staff very friendly. Only here for a night but staff told us about all the shuttles to various activities around the city and that would be extremely handy for anyone planning a longer stay.
Stayed in April 2024
Reviewed: 3 May 2024
Margaret
United Statesrestaurant food not great but given the tables expand into the cozy living room, it was wonderful to dine in that room and linger over conversation as if at home.
Lovely all around
Stayed in April 2024
Reviewed: 1 May 2024
Ana
United StatesClean, friendly, centrally located. Car service was very useful. Housekeeping service terrific.
Stayed in April 2024
Reviewed: 29 April 2024
Rosemary
United StatesBreakfast buffet and fire place in room!
Stayed in April 2024
Reviewed: 27 April 2024
Mariana
United StatesAll is good
Excellent location, walking distance to all major attractions and art galleries on Canyon road. Complimentary shuttle service, excellent breakfast buffet, very nice staff at reception and the restaurant/ bar. Clean and cozy, we felt better then in any other hotel we have been.
Stayed in April 2024
Reviewed: 27 April 2024
Carla
United StatesReally can’t think of a thing.
The staff from check in to check out were exceptional!!! So friendly and helpful! Our room was beautiful and the bed/pillows were very comfortable. We loved the little restaurant, Joes. Enjoyed a couple of dinners and also an exceptional buffet breakfast each morning. We will tell all our fellow travelers about this wonderful Gem.
Stayed in April 2024
Reviewed: 25 April 2024
Scott
United StatesGreat place to stay. Staff was outstanding. Breakfast was wonderful. Highly recommend!
Stayed in April 2024
Reviewed: 23 April 2024
Dolores
United StatesNothing
Location
Stayed in April 2024
Reviewed: 23 April 2024
Meredith
United StatesClean and great location. Breakfast was fantastic and the staff was so friendly and helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Lyn
ChinaRooms were very dark and small for 3 people
Friendly staff, small
Stayed in April 2024
Reviewed: 22 April 2024
Larry
United StatesNothing
The grounds were terrific, the outdoor eating area. Best of all was the stafff (The shuttle drivers and desk staff).
Stayed in April 2024
Reviewed: 22 April 2024
Tina
United StatesBreakfast was delicious!
Stayed in April 2024
Reviewed: 19 April 2024
Judith
United StatesWe loved the location, the facilities and mostly the staff.
Stayed in April 2024
Reviewed: 16 April 2024
April
United StatesThe dining room closes at 9 pm. Which I think is early for a hotel. We arrived late and asked for dinner and about 8:30pm. The meal was rushed in twenty minutes. We asked for something else at 2 minutes after 9 pm and was told they were closed. They were cleaning around us the entire time despite the room being full. It was a little disappointing.
Breakfast was great. Staff was helpful and friendly.
Stayed in April 2024
Reviewed: 16 April 2024
Barbara
United StatesThat I couldn’t stay longer!
Beautiful room with kiva. Comfortable bed. A family owned business and the staff is very helpful. Courtesy shuttle to local sights and restaurants. A great location. Excellent included breakfast. A warm and hospitable experience!
Stayed in April 2024
Reviewed: 15 April 2024
Richard
United StatesMattress was lumpy, felt unlevel.
Clean, charming decor, excellent breakfast, very friendly staff, ideal location within easy walking distance of Plaza, art galleries, etc.
Stayed in April 2024
Reviewed: 11 April 2024
Manifred
Turks & Caicos IslandsClean, easy walking distance to centre, all available amenities The staff really stood out, gracious and helpful and happy , a breath of fresh air to be surrounded by people who enjoy their work and do it so well . Thank you, so very much appreciated .
Stayed in April 2024
Reviewed: 8 April 2024
Adyasha
United StatesIt was really comfortable stay.
Shuttle service is exceptional! It was very helpful for a solo travel.
Stayed in April 2024
Garaña, Spain
Broome, Australia
Da Nang, Vietnam
Colombey-les-deux-Églises, France
Tabuaço, Portugal
Taoyuan, Taiwan
Copiapó, Chile
Dalian, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content