15201 Dallas Parkway, Addison, 75001, United States
#7 of 20 hotels in Addison
Guests' ChoiceBased on 66 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
8.3
Free WiFi
5.8
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Showing 1 – 25
Reviewed: 28 November 2023
Sheridan
United StatesSee above.
I had fond memories years ago of this hotel. Now, it’s practically empty. The only guests there were from British Airways. No robe in my room. I had to call the engineer to plug in my telephone. Male employees extremely more interested in British airline pilots. Crappy excuses. Outsourced room service. Spa closed. I’m moving to Europe in 5 days. Have traveled extensively. My last night in Dallas before flying out. Goodbye, forever. The coffee was good.
Stayed in November 2023
Reviewed: 31 July 2023
Trevor
United KingdomNo wifi
The staff
Stayed in July 2023
Reviewed: 11 May 2023
Chen
United Statesthe lighting was difficult to navigate. I couldn’t figure out how to turn off the light projecting into the wall from behind the tv so I had to sleep with it on
room was incredibly spacious
Stayed in May 2023
Reviewed: 4 July 2022
Veeatx
United StatesLoved the room decor and the bed was very comfortable. Staff was friendly and accommodating. We will definitely book again when in DFW.
Stayed in July 2022
Reviewed: 7 April 2022
Veronica
United StatesI was stranded at the airport with my 12 year old. All the hotels in immediate Dallas area were booked for wrestle mania. I was pleasantly surprised when we arrived and the customer service at checkin was great. Very friendly staff.
Stayed in April 2022
Reviewed: 3 March 2022
Carol
United Statesrestaurant not open all the time
location
Stayed in December 2021
Reviewed: 4 February 2022
Todd
United StatesMattress
Need foam mattress old cotton mattresses make me sweat. Wouldn’t stay here next time couldnt get foam mattress
Stayed in February 2022
Reviewed: 10 August 2021
Tim
United StatesNothing
Location
Stayed in August 2021
Reviewed: 6 August 2021
Casey
United StatesNo hot water and when we told the front desk at check out, her response was that’s too bad.
There was no hot water, so we had to take cold showers.
Stayed in August 2021
Reviewed: 28 June 2021
Familyman
United StatesUpping the cleaning just a notch (white powder was in floor, substance on bathroom door, bathroom floor was unswept and mopped) especially after everything we have learned (and quite honestly not exactly over yet). Check in staff was overwhelmed and it took quite a bit of time to check in. Parking was confusing at night and not as secure as I thought it was going to be.
Area seemed safe. Hotel seemed clean. Price wasn't horrible for quality. Room was modern and had everything we needed.
Stayed in June 2021
Reviewed: 1 May 2023
Tracy
United StatesThe place seems very overpriced, and then also charging people to park. The drinks and food at the bar are also very overpriced ($18/drink), in very small glasses
Stayed in April 2023
Reviewed: 2 January 2023
Andrea
United Statesno comply
the property was near everything
Stayed in January 2023
Reviewed: 7 September 2022
Alex
United StatesNothing.
My husband and I were there for our 25th Wedding Anniversary Staycation. Manager Arthur Walker upgraded our room and it was amazing. Arthur and Sylvester also brought cake to our room in celebration of our anniversary. Liliana was great at the restaurant when we ate their several times. Antonio was super nice at our checkout.
Stayed in September 2022
Reviewed: 20 June 2022
Andrew
United Stateslobby area is very spacious and nice. rooms are very clean and the amenities are all high quality.
Stayed in June 2022
Reviewed: 30 March 2022
Detranean
United StatesLocation and beautiful rooms.
Stayed in March 2022
Reviewed: 21 February 2022
Tammi
United StatesEverything could have been better. The price is extraordinary for what is offered. I have stayed in less expensive hotels with better service & amenities. I will never stay there again.
The breakfast was overpriced, $25 for 2 eggs, 3 slices of bacon & white toast. There was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant was closed. Parking is extra and for $250/night + taxes & fees, the hotel was very disappointing. Internet is also a paid service on top of the overinflated price of the hotel.
Stayed in February 2022
Reviewed: 21 February 2022
Diane
United Statesno regular housekeeping is not okay since we are paying a reasonable rate. Please bring back housekeeping- without having to ask for it.
We liked the room and the hotel is very nice.
Stayed in February 2022
Reviewed: 2 January 2022
Ashley
United StatesIt was very convenient for our evening. the property and room were both lovely. Cleo and Savannah were both personable and very professional.
Stayed in January 2022
Reviewed: 6 December 2021
Amanda
United Statesnever got a room. They could not give us a time that our room would be available and since we had dinner reservations and two children that needed to get some sleep we stayed at a different hotel.
lobby was pretty
Stayed in December 2021
Reviewed: 14 October 2021
Brooke
United StatesThere was nothing that I didn't like
How the rooms were so clean and how the staff was so friendly and courteous. The rooms and hallways was very quite as well. I did not hear my neighbors arguing or kids crying. It was very peaceful. My boys loved it as well.
Stayed in October 2021
Reviewed: 15 July 2021
Mackenzie
United StatesThe only “negative” I would have is that housekeeping doesn’t come by unless you stay at least 3 nights. But not a huge deal!
This is our current favorite hotel in Dallas!! Beautiful hotel, great staff and awesome rooms! Very modern and comfy. Pool was wonderful! We will definitely be back!
Stayed in July 2021
Reviewed: 27 June 2021
Briunna
United StatesThe room was EVERYTHING
Everything
Stayed in June 2021
Reviewed: 22 January 2024
Angela
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 2 November 2023
Monique
United StatesThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
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