Reviews of InterContinental - Los Angeles Downtown, an IHG Hotel 4 stars
900 Wilshire Boulevard, Downtown Los Angeles, Los Angeles, 90017, United States
#46 of 385 hotels in Los Angeles
Guests' ChoiceReview score
Based on 1957 hotel reviews
Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
9.1
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Facilities
9.0
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Staff
8.8
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Value for money
8.2
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Free WiFi
8.9
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Reviewed: 21 October 2023
Susan
United States3 reviews“Beautiful experience.”Have to take two different elevator to get to the room.
The pasta was super delicious. I ordered twice. The customer service was great. Lastly, I loved how spacious and clean the room is.
Stayed in July 2023
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Reviewed: 19 October 2023
Eddy
China18 reviewsExceptionalSome staff not so kind and neither professional
I like the location,the food ,the room
Stayed in October 2023
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Reviewed: 14 October 2023
Kevin
United States1 reviewExceptionalN/A
Everything was nice
Stayed in September 2023
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Reviewed: 10 October 2023
Alex
United States1 reviewExceptionalThe location to many homless not hotels fault
The view was amazing if you are afraid of heights this is not the place for u the elevator is pretty fast getting to the 70th floor so its kinda a wierd feeling honestly pretty simple nice room your just paying for view in my opinion im sure if u get a suite its a much bigger room
Stayed in October 2023
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Reviewed: 9 October 2023
Nicole
United States1 review1 helpful voteSuperbThe lighting situation was a bit confusing
The property was beautiful and the food was phenomenal!
Stayed in October 2023
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Reviewed: 8 October 2023
Faiza
South Africa5 reviewsVery goodStaff is rude
Location is great
Stayed in October 2023
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Reviewed: 8 October 2023
Rian
Trinidad and Tobago4 reviews1 helpful voteVery goodStaff is a bit standoffish.
Beautiful hotel
Stayed in October 2023
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Reviewed: 3 October 2023
Hannah
United States1 review2 helpful votes“One of the best hotels in Los Angeles.”While the rooftop, Spire73, is listed as a $$$$ bar/restaurant, their policy is $60 minimum per person so be prepared for that. Other than that, truly no complaints about my stay here.
All staff were so helpful and friendly. We had a flat tire, from a nail, checking out of the hotel and the valet staff did not hesitate to help us fill it with their machine so we could smoothly leave. They went above and beyond!! The rooms were also so clean and spacious. The bed was very comfortable, can’t forget the incredible views too. TV has chrome cast so we could enjoy our hulu/netflix/etc. Would stay here again for sure!!
Stayed in October 2023
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Reviewed: 2 October 2023
Steven
Australia6 reviews2 helpful votes“Beautiful Hotel however the location in downtown makes it hard for the tourist areas,”Whilst appreciate the hotel provides water ( many do not ) A cap on 4 bottles a day for a 5 star luxury hotel is poor. The lifts were a little painful as 2 lifts up and 2 down. Unable to connect Netflix to the TV Housekeeping missing at times. EG : There was ear buds in our room at check in ( on the carpet next to the floor and didnt remove the empty shampoo bottles from shower twice Maybe a free shuttle to Hollywood, Santa Monica Pier will attract more to Downtown .
Comfort of Bedding Views from room Bath some staff genuinely friendly
Stayed in September 2023
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Reviewed: 30 September 2023
Marie
Australia4 reviewsExceptionalBeds and bathrooms are amazing
Stayed in September 2023
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Reviewed: 29 September 2023
Mike
Canada3 reviews“Great Hotel, in a great location!”Having to go to the 70th floor to leave and go down to the ground floor wasn't the most convenient
The overall value and property experience was great!
Stayed in September 2023
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Reviewed: 19 September 2023
Toni
United States1 review“Definitely my go to place to relax”The service and cleanliness is amazing
Stayed in August 2023
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Reviewed: 19 September 2023
Cody
United States1 review“One of my favorite hotels in LA!”Having to go up to the lobby to get down to the ground.
I love how clean the hotel is and the view from the room is PHENOMENAL! The bathrooms in the room are very nice as well.
Stayed in September 2023
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Reviewed: 18 September 2023
Monikagk
Poland37 reviews10 helpful votes“Absolutely fantastic!”Absolutely fantastic! My recent stay at this hotel was nothing short of extraordinary. From the moment I arrived, the staff greeted me with warm smiles and a genuine eagerness to assist, making me feel truly welcome. The view from my window was absolutely breathtaking, adding a touch of magic to my entire experience. One of the highlights of my stay was the fantastic breakfast that was not only delicious but also offered a wide variety of options. The pristine pool and well-maintained gym provided the perfect opportunities for relaxation and rejuvenation. What truly set this hotel apart was its flexibility. The option for early check-in and late check-out was a game-changer, allowing me to maximize my time and enjoy every moment without feeling rushed. Additionally, the thoughtful advice on when to leave to catch my flight added to the overall convenience and made my departure stress-free. Without a doubt, I will eagerly choose this hotel again for my next visit to LA.
Stayed in September 2023
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Reviewed: 17 September 2023
Selene
United States3 reviews“For this small getaway we were Looking for some great views of Los Angeles and we got the best views of Los Angeles. Wil”Amazing views.
Stayed in September 2023
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Reviewed: 10 September 2023
Mcconnell
United States13 reviews1 helpful voteExceptionalThe breakfast was great 👍 and we enjoyed very much the hospitality. The view from the 69 floor was amazing. The pool was excellent with great views.
Stayed in September 2023
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Reviewed: 7 September 2023
Juan
Colombia2 reviews1 helpful voteExceptionalGreat staff Friendly checkin Awesome breakfast
Stayed in September 2023
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Reviewed: 7 September 2023
Richard
Canada3 reviews1 helpful vote“Very nice hotel, I would go again but do something about the minimum spend requirement at Spire 73. It makes it less inv”The minimum purchase requirement at Spire 73 was frustrating. Don’t set limits on how much one has to spend to be there - It’s a turn off.
Fancy
Stayed in August 2023
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Reviewed: 6 September 2023
Saoud
Kuwait12 reviews1 helpful vote“Great stay, sure l'll come back to stay again.”nothing.
Location, rooms view, restaurents in the hotel, lobby 70th floor view. Thanks for the warm welcomming by the Reception Staff.
Stayed in September 2023
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Reviewed: 5 September 2023
Arianne
United States1 reviewSuperbGreat service
Stayed in September 2023
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Reviewed: 5 September 2023
Victor
United States8 reviews2 helpful votes“The best hotel in Downtown Los Angeles”Exceptional services, clean, best views of L.A.
Stayed in September 2023
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Reviewed: 4 September 2023
Jeffrey
Taiwan8 reviews“overall a good hotel”swimming pool closes at 7 pm kinda way too early
location
Stayed in July 2023
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Reviewed: 4 September 2023
Yun
Taiwan1 review2 helpful votesVery goodService is really bad , always nobody pick up the service line , the food left by the previous guest is still in the refrigerator, can't believe this is a 5 star hotel ?!
The view of the hotel is excellent
Stayed in August 2023
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Reviewed: 30 August 2023
Reza
Canada9 reviews1 helpful voteSuperbPricy bar and restaurant
Great location, friendly staff
Stayed in August 2023
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Reviewed: 29 August 2023
Sandeip
India5 reviews“Recently I stayed at Intercontinental Los Angeles and I feel it was an extra ordinary experience! Don’t miss yours! 5 th”Coffee shop & cafe
Classy stylish huge building so top floors have awesome view
Stayed in August 2023
