That they had no breakfast

Just a breakfast served period would have been better they had none at all

Stayed in January 2024

Not a good location

Easy access to freeway

Stayed in December 2022

it was quiet and clean and the first time I book I love it that’s why I booked again. and on this day had to move me to another room because it was not clean

Stayed in October 2022

There was a truck that looked like it had been wrecked, one of the rims was bent and the tire was flat. The second or third night I was there, someone came and started the truck and the truck was really loud. Then sounded like people were arguing. The truck was still there when I checked out. Also early on the third morning, I heard several gun shots that sounded near by. The room could have been cleaner and I had to get a different coffee pot. The burners didn't work either and the outlets in the kitchenette also didn't work.

The staff was very kind and friendly. There was a beautiful pool and the location made it great to navigate the city.

Stayed in October 2022

The sink had a very bad leak

Location

Stayed in August 2022

Pool needed to be cleaned but it was always being used so I guess that’s a give and take.

It was better than I expected it was clean the guest where family oriented so no situations and the staff was always walking about checking the property.

Stayed in September 2021

The rooms could be cleaned better had roaches crawling on wall and in sink. Gnats and flies really bad, stains all over , mold

Nothing just needed to rest for some hours

Stayed in July 2021

Everything. There is nothing good about this place. I also went in to the office to purchase a can of Coke and the night guy tried to charge me $2 for a warm soda. It seems to me that they charge the most for everything, yet give their customers the least. If the health department where to pay them a visit, they'd probably be shut down. This was an awful experience in every single way.

The room was disgusting. Wifi had no signal most of the night. There were bugs. The remote for the TV had been misplaced by the maid and the front desk clerk didn't know how to fix it. First he said that someone was coming that same night to fix it so we could have a remote to control the TV (it was on the guide all night and we couldn't watch anything). Then he said no, someone wouldn't come until the morning. Then he refused to give us a discount on the room for the inconvenience. The next morning a different clerk was there. She did what the previous guy said he was going to do and called someone to guide her on how to program a different remote. After waiting all night and most of the morning, we were FINALLY able to watch TV only a little bit before checkout. The door had been previously busted in and not fixed properly and the outside lock was busted. This poses a serious security risk since the entire place is filled with crackheads. I paid for a smoking room but the night clerk told me they don't have ashtrays and we would have to use a cup with water. This place is not cleaned properly, nor disinfected per COVID protocol, and has dust and dirt piled up everywhere. The sheets and blankets on both beds were stained and burned. This is an expensive horrible place to stay. You would think that for the amount we paid (which is comparable to other, better places we have stayed) we would be able to enjoy a quiet, safe place to stay and be able to enjoy the amenities we paid for. The have a broken hot plate in the room and a lot of the electrical outlets don't work. They also had a toaster and a coffee pot, but they were both disgusting and probably had not been cleaned in years. The coffee they provided was horrible. There is not one good thing I can say about this place other than thank God my stay is over

Stayed in May 2024

I had a shattered window

Stayed in May 2024

People bringing noise from evening to late night fall and I didn't get my full refund

It's close to Walmart and on bus line.

Stayed in April 2024

There was no microwave in my room and walls were filthy and it was cockroach infested

I liked that it has plenty of space in the back truck parking area so my dog could run around

Stayed in April 2024

Room wasn't clean. Comforter/sheets were stained. Tube was dirty. Found a roach on the wall.

Location

Stayed in February 2024

I had bed bugs in my bed so I couldn’t really sleep

Stayed in December 2023

They had roaches . Not a good experience ,especially after traveling 13 hours from where I’m originally from and couldn’t lay down and rest .

Stayed in December 2023

When I arrived to check in, the man at the front desk tried to scan my ID. It wouldn't scan so the man just kept looking at me like it was my fault, then proceeded to tell me to clean my ID. Finally it scanned but if I would have traveled as far as I did and had to find another hotel last minute I would have been pissed!

That it had a full kitchen

Stayed in September 2023

The mgr should be in jail right along with his maintenance man who was charged with 1 count of aggravated kidnapping and 1 count of kidnapping .

Was held in a room against my will along with another woman that had been being held there,by the maintenance man. Once we got out and called the police the manager denied that this man worked there and tried to hide him. Then came over to where we were being interviewed by the police and told them that he did not want us back on the property because WE created a disturbance. He also lied about the guy living there while trying to hide him from police. Thankfully he was caught. Need I mention the shooting there both the day before my incident as well as another , with a man dying the day after. This place is already being investigated for several things and more than likely will be forced to shut down soon.

Stayed in September 2023

Bad service, a lengthy complaint has been filed.

Stayed in September 2023

People hanging around smell like smoke

Roach infestation tv broken door broken couches torn up

Stayed in September 2023

There was tiny and big roaches all over my room also on bed. Sheets were dirty. Fridge didn’t work. There was no microwave in my room. Definitely wouldn’t recommend.

It was a simple motel nothing special.

Stayed in August 2023

Room next to mine were fighting people banging on the door screaming

Was clean

Stayed in August 2023

Nothing

Everythingl

Stayed in July 2023

The ghetto people staying there

The staff

Stayed in May 2023

The male manager is very rude very disrespectful and nasty. He likes to beat your door hours before check out. And scream in your face. He also charges everyone different prices. If his wife's not around he will even be nasty with girls and some boys. He thinks he's the God of the place. I think he needs an attitude adjustment. It's not very clean at all. People die in their rooms and u will smell and see the blood most of the time. It's just the worst place in east Houston on the North shore side. Most everything is broken in all rooms. U pay for a kitchen net but can't cook. Most the ice boxes don't work

I liked the lady who checked me in. She best part of the hole place. I like it's next to a store in can ping at.

Stayed in May 2023

Was not given room I reserved. The place was noisy with questionable people hanging outside making.

Location was ok.

Stayed in May 2023