7121 Preston Highway, Louisville, KY 40219, United States
#126 of 149 hotels in Louisville
Guests' ChoiceBased on 37 hotel reviews
6.4Cleanliness
6.6
Comfort
6.8
Location
6.6
Facilities
6.7
Staff
6.9
Value for money
6.6
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Showing 1 – 25
Reviewed: 10 March 2023
Darreon
United StatesWhen the lights went out we lost out on a lot of money and they can't even offer a night for our loss
A place to lay my head
Stayed in March 2023
Reviewed: 27 August 2022
Madisun
United StatesBugs. Could have been lighter.
Very easy to check in. Wonderful workers in the office. Liked the location.
Stayed in August 2022
Reviewed: 24 August 2021
Clamdia
United StatesCarpet was wet and floor was not clean.
Stayed in August 2021
Reviewed: 8 September 2023
Ruiz
United StatesI honestly liked everything
Everything was nice
Stayed in September 2023
Reviewed: 4 August 2023
Presley
United StatesI waited almost an hour for my check in rooms stink and half cleaned
Rooms are dirty floors aren’t kept well to have a decent room to have to so much more… roaches, no trash cans, house keeping doesn’t check on guest, toilets run, water pressure sucks rooms stink!
Stayed in August 2023
Reviewed: 6 July 2023
Johnson
United StatesThe room had roaches. I had to buy bug spray. And sleep with the light on at night. I would have left . but i had already paid $630 for room and they would not give refund for unused days.
No breakfast was offered or served.
Stayed in July 2023
Reviewed: 4 May 2023
Sellers
United StatesClean affordable and good location
Great place except after 7 pm you could never get any help
Stayed in March 2023
Reviewed: 7 April 2023
Montroso
United StatesEverything
Terrible experience
Stayed in April 2023
Reviewed: 22 March 2023
Ngwal
United StatesNone
Everything
Stayed in March 2023
Reviewed: 25 July 2022
Carla
United StatesHad no ice machine
Price
Stayed in July 2022
Reviewed: 15 July 2022
Ginger
United StatesI was told that I had to check in that afternoon. no one ever told me that I had to check in physically by 7 PM or the doors were locked and no staff was in the building to let people in after 7 PM. that was never stated. I did try several times to call the in town suite phone number and only got a lady at a different locations saying that she'd only handled reservations. She attempted to call in town suites as did I and never got a live person on the phone. I tried the following day and there was no answer answer at all. I also tried to call booking.com and did speak to one of their people and all they had was the phone number that I had called they did not have any other way to contact the people. But I did talk to booking.com and told them I needed to have another place to stay that night before everybody was booked up. Ginger Brooks Nashville TN 615.474.1414. Gingerbrooks17@gmail.com
Nothing
Stayed in July 2022
Reviewed: 7 June 2022
Misty
United StatesNothing
It went well
Stayed in June 2022
Reviewed: 11 December 2021
Ashley
United StatesEverything
Nothing
Stayed in December 2021
Reviewed: 25 June 2021
Erin
United StatesThe lighting in the room sucks
It's not a bad price good staff
Stayed in June 2021
Reviewed: 14 June 2021
Jackson
United StatesMike is awesone
Stayed in April 2021
Reviewed: 21 June 2021
Anonymous
United StatesWe were charged $10 the next day after checking in because the woman at the front desk said we didn't have a reservation so she made us pay regular price after we already checked in and paid the night before.
The laundry facilities.
Stayed in May 2021
Reviewed: 26 September 2023
Anonymous
United StatesWhat did I like is the easier question and that answer would be nothing.
Not sure, wasn’t ever able to check in. Staff was nowhere in sight for hours. Called the number in the door and was told “15 minutes and someone will be there.” They quit answering the phone after the third hour of us waiting. We left after waiting four hours waiting to be checked in.
Stayed in September 2023
Reviewed: 29 July 2021
Rachael
United StatesThere are no comments available for this review
Stayed in July 2021
Reviewed: 7 July 2021
Victoria
United StatesThere are no comments available for this review
Stayed in May 2021
Reviewed: 29 June 2021
Mary
United StatesThere are no comments available for this review
Stayed in June 2021
Reviewed: 29 June 2021
Lashawnda
United StatesThere are no comments available for this review
Stayed in May 2021
Reviewed: 8 May 2023
Ash
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 30 January 2023
Balinda
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 17 December 2022
Clifford
United StatesThere are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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