Dead phone (could not be repaired) Did not service room, even when requested Hallways depressing, looks like grey dorm or prison Ultra-simple breakfast, whose 7am opening was too late to be useful to me Thin bath towels, no bath mats Thin toilet paper No computer for guests to check-in for flights and print boarding passes Noisy trains (at least 4 tooting horns at night) Noisy neighbors (thin walls) Next door Chicken & Waffles restaurant closed since January. Tight parking inside

good value Comfortable bed Working bathroom Spacious room with chairs Window air-conditioner worked great. Solid WiFi Charging ports for your devices Working refrigerator Good tasting tap water Working coffee pot Elevator 100% working

Stayed in April 2024

Street walkers and people live T the facility

Location

Stayed in March 2024

Loud train driving by day and night. The train honks all the time (why?), I'm not used to that and it did disturb my sleep. Also, the other receptionist (forgot her name, an African-American woman) was a bit rude when I asked about the deposit. Not a big deal, though. Neighborhood is a bit run-down and feels a bit sketchy, one receptionist recommended being careful at night after 11pm (before there's police around he said).

Nice beds, one receptionist (forgot his name, Asian-American man) was friendly and helpful, decent room

Stayed in February 2024

Most of all the front reception lobby and the big elevator

Nothing

Stayed in January 2024

it just looks a little cheap considering what the price and look online was my suite had no air conditioning and they didn't mention that till i got there (not that it was needed) and the hot water didnt work at all also breakfast ended before 10

Staff was wonderful free breakfast the room was spacious and the view was nice if the windows where clear

Stayed in December 2023

didn’t look like the pictures

clean

Stayed in July 2023

The hotel is old and is in need of updating. It is also not located in a good part of town. We were told many times of the risk of theft. There should be additional security measures for the parking garage. As a result we had to empty our vehicle completely for only 1 night stay.

The room was great - it was clean and had all facilities we needed for our stay. Staff were very friendly and helpful.

Stayed in August 2023

The smelled like pisss in the room

The bed

Stayed in July 2023

I didn’t like because I didn’t have a bout up the other side of the hotel with the bathtubs without a commission with no air conditioner in I found two roaches in my room. I killed one and one went down the sink with water they need to clean out their rooms, real good and sanitize it. They overcharged me twice when I paid for my room to priceline. No, it’s hard for me to get my money back.

I really didn’t like too much of nothing about the wrong but it had a smell to it the room was all right, but it had a smell. I had spray perfume to get the smell out in open windows.

Stayed in July 2023

Dingy

Location

Stayed in July 2023

The mattress was broken down and should be replaced. one of the inside panes of the windows had big cracks and should be replaced.

Breakfast is a cruel hoax. A paper bag with a granola bar, etc and coffee is hardly a breakfast. But considering the room rate one cannot hope for much more.

Stayed in May 2023

It was a nice place. The only thing I would say is that housekeeping needs to pay more intention to cleanliness. My carpet had a big red stain that was very sticky the carpet room in general was sticky. There were drawings on the furniture looks like from whiteout. A couple of the knobs from the drawers and Hutch are missing. Just a few detailed things in the rooms that need attention ASAP.

It was right across the street from London Square the staff was very nice. It's a beautiful place to walk around a bunch of places to get a quick bite to eat.

Stayed in June 2023

staff bed was comfortable ac worked

friendly staff

Stayed in June 2023

Elevator broken

Location, clean rooms

Stayed in May 2023

1st night roaches in the room , told the staff & it's nothing to do about it. Prostitutes everywhere. Couldn't sleep due to others fighting all night & no security. Blood and vomit throughout the hallway. Rest of the week we had to constantly get our key reset , ask for towels & toiletries. The soap in the shower was clearly used and left empty... Blood stains on the heater & burnt curtains. Outlets only works in the bathroom. Hallway have a foul smell especially on weekends.The room was filthy and definitely not ment for a weekly stay.

The location is good . The staff is okay they do the job at least. Cheap hotel for a reason

Stayed in May 2023

The breakfast they offered was made for a elementary school child..the coffee in the room wasn't good. Cable didn't fully work kept going out

Stayed in May 2023

The location is close to train station

Stayed in April 2023

Very noisy guests from early hours to early morning. Furniture, decor and bathroom all seem better days

Staff very helpful, good location

Stayed in April 2023

The first night we were in a room with a broken heating system and no access to a fridge, even though both were listed as commodities on booking.com. Originally I was planning on staying the duration of my trip, which I used free cancellation to do so the week prior, since I found free lodging through a non-profit here in Oakland. Had I gone through with recovering for a week at this place, I don't know if my recovery would be as comfortable. The walls were paper thin also, and the first night there was a group of people partying down the hall and neither my mom nor I could sleep well. The train track outside at least has some charm to it. The continental breakfast was just a yogurt, muffin, granola bar, and juice box, which I'm not at all above, but again, mentioning this on the website would probably reduce folks' expectations.

The room was still affordable and cheap despite the last minute booking, which was a lifesaver to my pocket since I'm on a medical trip. The place was exactly as I expected it to be, rundown, dive-y and smelling like cigarette smoke, which I don't mind at all. (I'm from Reno.) Overall I'd say the Jack London Inn is a great place to stay for anyone who's just passing through or will be spending most of their time checking out the cities. I thought being by the train was super cool but I can understand why some people would be annoyed and it should probably be mentioned in the online listing.

Stayed in March 2023

The bed mattress was more or less collapsed so I had to find a comfortable spot.

The location is superior for access to the ferry dock and nearby restaurants on Jack London Sq. I personally like to see and hear the trains so that is an added plus for me.

Stayed in January 2023

Everything is old and used. Lucky not sticking in the elevator

I booked the stay because I arrived with the train starlight in the night. Breakfast was available, but only with 2 bars and little bit orange juice. The spirit of Jack London.

Stayed in January 2023

daily police presence/ prostitutes

location to Amtrak

Stayed in December 2022

the carpet had a unpleasant smell

in walking distance to jack London square

Stayed in October 2022

The shower did not work and no one seemed interested in fixing the problem. No one offered an apology or discount. Bathroom counters looked like they had seen better times.

Sheets were clean.

Stayed in November 2022