1919 Highway 45 Bypass, Jackson, TN 38305, United States
#28 of 30 hotels in Jackson
Guests' ChoiceBased on 486 hotel reviews
4.5Cleanliness
5.3
Comfort
5.4
Location
6.2
Facilities
5.1
Staff
6.7
Value for money
5.5
Free WiFi
7.5
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End of dialog contentReviewed: 8 May 2024
Katheryn
United StatesVery sketchy area
The price
Stayed in May 2024
Reviewed: 3 May 2024
Natalie
United StatesThe staff were rude n didn’t let me hangout while waiting for my bus even though I spent A LOT of money there.. bag customer service for sure
The location is good
Stayed in April 2024
Reviewed: 22 April 2024
Yvonne
United StatesThere was bullet holes in the door and walls that was covered by painters tape.....for $72 I expected it to be a little better on cleanliness. The bathroom was disgusting. The beds was not comfortable.
Not much!!!!
Stayed in April 2024
Reviewed: 20 January 2024
Linda
United StatesThe room was freezing cold. Turned the heater up as high as it would go and room still didn't get warm
The location was fine. Checked out before breakfast
Stayed in January 2024
Reviewed: 3 December 2023
Ashley
United StatesWhen I checked into my first room, the bedsheets were not clean. There was dead roaches in the floor and a live roach, crawling on the wall and another live roach crawling on the bathtub seem like they have a very bad roach problem.
Stayed in December 2023
Reviewed: 19 November 2023
Nakesha
United StatesThe room was nasty the sealing had mode on it there were rarely any plug in sockets and the room smelled bad
They do not have good breakfast
Stayed in November 2023
Reviewed: 26 October 2023
Hynes
United StatesFloor was sticky, toilet was slow the flush, and the shower was not clean
Had a place to stay
Stayed in October 2023
Reviewed: 5 October 2023
Eva
United StatesTowels were stained. Sheets looked like they were stepped on and had cigarette holes. The room smelled like smoke. The shower dripped and the tub had cigarette stains on it as well as the toilet. People were hanging out late into the night and early in the morning. We were traveling across country and just needed a place to shower and sleep.
The bed was comfortable and didn’t see or feel bugs.
Stayed in October 2023
Reviewed: 27 July 2023
Melissa
United StatesThe wall paper was coming off the wall and round midnight there was roaches crawling on the wall in my room....
Stayed in July 2023
Reviewed: 21 July 2023
Ashley
United StatesRoaches in the room as well as an open condom on the floor, not used but open, toilet wouldn't flush, no hair dryer, drug deals happening in parking lot, lots of huge potholes in parking lot, door wouldn't lock properly from the inside (I put the table in front of the door because there were some sketchy looking folks hanging around outside all night. Also the property is advertising with a pool but the pool is empty and not usable.
Nothing. Roaches in the room as well as an open condom on the floor, not used but open, toilet wouldn't flush, no hair dryer, drug deals happening in parking lot, lots of huge potholes in parking lot, door wouldn't lock properly from the inside (I put the table in front of the door because there were some sketchy looking folks hanging around outside all night.
Stayed in July 2023
Reviewed: 9 July 2023
Kb901
United StatesNo working pool. No working ice maker.. Lots of loud Mexican music.
Room 122 was niceish, but I almost died when Friday night cost $101.00. The front desk guys and the cleaning lady were all great though.
Stayed in July 2023
Reviewed: 9 July 2023
Crista
United StatesThe property was awful!! Very run down and dirty! There were roaches crawling on the ac unit! Beds were hard, this hotel has a potential of being better than it was with some upgrades! The area was very run down!
If I have to pick something I’d say the staff. The guy that checked me in was very nice!
Stayed in July 2023
Reviewed: 29 June 2023
Nickolas
United StatesThe little baby cockroaches running through the bathroom or watching them run whenever you turn the light on.
The cold a/c
Stayed in June 2023
Reviewed: 28 June 2023
Lynnita
United StatesPoor
Stayed in June 2023
Reviewed: 20 March 2023
Willie
United StatesThe bathrooms were not clean the floors were dirty and the tub was dirty then request pillows and blankets they would not provide them never go back there again
The only thing I liked about it was close to restaurants and entertainment
Stayed in March 2023
Reviewed: 12 March 2023
Shawn
United StatesNo trash can or coffee maker in the room. And Ice machine didn’t work.
Location
Stayed in March 2023
Reviewed: 2 March 2023
Dawaunna
United Statescleanliness of the rooms- 1. the bathtub was peeling it looked to be painted over. 2. the privacy curtains were vile dust so thick and they had holes. 3. the room also had a very old musty smell. we had a conjoining room attached and the smoke from the other room took over ours every time they smoked. being asthmatic that was a problem. We made the best of it we travel with our own sheets and blankets due to allergies. we only occupied the room at night to sleep.
location is within 10mins from everything, a lot of stores and restaurants. The staff was short and pleasant.
Stayed in February 2023
Reviewed: 2 March 2023
Johnson
United StatesThe door wouldn't lock and the bathroom tub was dirty it was roaches in there
Free breakfast
Stayed in February 2023
Reviewed: 21 January 2023
Rick
United Statesin very poor condition. Breakfast was very limited. Room was sparsely furnished. There was no shade on the wall lamp. Very few outlets. Had to put watch and phone on floor to get to outlet. Did not feel safe. Had to register through a night window at 9:30. Gave me a key to check out the room before I accepted it so he knew it would be questionable. if my wife had been with me we would not have stayed. it was late and I was alone so I stayed. the bed itself was actually comfortable.
Nothing
Stayed in January 2023
Reviewed: 16 January 2023
Rogers
United Statessome lights didn’t work and the faucet leaked bad and the toilet would flush
the location
Stayed in January 2023
Reviewed: 3 January 2023
Routhier
CanadaEverything else
The staff
Stayed in January 2023
Reviewed: 1 January 2023
Austin
United Statesthe heat wasn’t the best
I fell asleep and woke back up
Stayed in January 2023
Reviewed: 27 December 2022
Gosling
United Stateshad no water pipes broke we asked if they was going to get fixed the guy said not for a few days we had two night left I asked for a refund he refused to give it to me and would not get the owner on. the phone to give me a refund oh and by the way hotels are charging for service dogs witch by law they can not will not be staying at this one ever again
nothing really
Stayed in December 2022
Reviewed: 15 December 2022
Lee
United StatesOK: Booked 'on the fly' bc another facility was unacceptable(!) across the street. Appeared to be a nice makeover by Wyndham: Tiny hotel, with small room and even tinier bathroom, but acceptably clean bc of the makeover; liked the newer vinyl flooring. Night and morning clerks (both young women) were exceptionally pleasant and helpful :)) .
Stayed in December 2022
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