500 Jackson Drive, Hoover, AL 35244, United States
#15 of 15 hotels in Hoover
Guests' ChoiceBased on 260 hotel reviews
5.8Cleanliness
6.4
Comfort
6.4
Location
8.1
Facilities
6.2
Staff
7.3
Value for money
6.1
Free WiFi
7.5
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End of dialog contentReviewed: 20 May 2024
Jim
United StatesYou could hear conversations from the hall.
Bad… Pancake machine was broke and worker didn’t know how to fix. Sausage and biscuit was very small and hard Eggs were just not good. Didn’t look like eggs
Stayed in May 2024
Reviewed: 14 November 2023
Karhy
United StatesThe rooms were not set up functionally well. Had to use an outlet for phone across the room. The price was aggregious. I’d just stayed at two much nicer places prior for half the cost! Coffee in room was lacking. Bathroom wasn’t clean. I didn’t even shower. 🥴
Stayed in November 2023
Reviewed: 9 November 2023
Terry
United Statesthe food
not good cold
Stayed in October 2023
Reviewed: 4 September 2023
Paula
United StatesFor the amount of Money that I was charged I expected another more amenities
Mostly things you could acquire from a corner store that requires a microwave
Stayed in September 2023
Reviewed: 22 August 2023
Fred
United StatesAC would not shut off. Kept the room at 66 degrees. Had to switch to another room. I had to ask vs them doing it.
Quiet
Stayed in August 2023
Reviewed: 20 August 2023
Natalee
United StatesWell the bed if I move it Creek I hate it in I could not sleep because it keeps Creeking, and loud.
It's always a friendly and welcoming place,with a clean smell. I love the aroma that's in there.
Stayed in August 2023
Reviewed: 5 July 2023
Markeno
United StatesRoom and bathroom was not cleaned thoroughly. There were not enough clean towels in the room. The bed had a dirty throw laying across the foot of the bed.
Nice quiet location.
Stayed in July 2023
Reviewed: 16 May 2023
Matsumoto
United StatesBreakfast choices were very limited, it seems like they only place some food items according to the number of guests. Food items were very scarce.
Centrally located in Hoover.
Stayed in April 2023
Reviewed: 2 May 2023
Roberto
United Statessmelled like Marijuana on the 4th floor
hidden away.
Stayed in April 2023
Reviewed: 30 April 2023
Robert
United StatesRooms were tiny and in need of some updating
Location was good for us
Stayed in April 2023
Reviewed: 24 April 2023
Fidel
United StatesRoom was too small for the price. Floors and walls looked dirty. The fridge had mold growing in the "freezer" part. It was not worth the price!
Not much to impress!
Stayed in April 2023
Reviewed: 12 April 2023
Tiffany
United Statesthe beds were not comfortable at all.
clean and quiet
Stayed in April 2023
Reviewed: 3 April 2023
John
United Statesbeds hard and pillows flat
quite
Stayed in April 2023
Reviewed: 27 February 2023
Tory
United Statestub had permanent stains
friendly and professional staff
Stayed in February 2023
Reviewed: 17 February 2023
Tiffany
United StatesI had to go to the store and get some stuff to clean the tub. It was not clean. And the phone did not work.
Location Quiet Rest
Stayed in February 2023
Reviewed: 10 February 2023
Maurice
United StatesClean up breakfast area and have breakfast available. No juice, staff didn’t know if coffee was decaf, no eggs, 1 waffle. Not exceptable.
Breakfast was non existent. Counter tops not clean. Trash was there for several days.
Stayed in February 2023
Reviewed: 3 February 2023
Dean
United StatesSmall room.
Stayed in January 2023
Reviewed: 13 November 2022
Stanley
NetherlandsThe room advertised on booking.com was the room I received. The breakfast was a joke, it wasn't even a continental.
Stayed in November 2022
Reviewed: 9 October 2022
Joyce
United StatesOnly problem was the door to our room did not lock but staff gave us another room right away.
Everything was clean, property looked new and updated and it was easy to check in.
Stayed in October 2022
Reviewed: 8 July 2022
Chad
United Statesconvenient location.
Stayed in June 2022
Reviewed: 7 July 2022
Freda
IsraelThe room is small for a couple traveller, no toothpaste and the breakfast is so so..
the hotel is just close to where i lived.
Stayed in July 2022
Reviewed: 19 June 2022
Keith
United StatesDirty floor in room. Bed was uncomfortably firm Pillows were flat and thin.
Stayed in June 2022
Reviewed: 18 May 2022
Mark
United StatesNo Armchair, no place to sit and read/ watch TV/ Eat, only had a small desk chair. Very small rooms, very small shower with a head banging towel rack located too close to the shower.
Breakfast was served too late for me.
Stayed in April 2022
Reviewed: 24 April 2022
Amanda
United StatesThe bathroom was dirty. There was hair all in the shower, bathroom floor, and sink area. There was a grimey film on the hair dryer and remote control, and the microwave was dirty. I was told there was a $50 cleaning fee. What exactly is the cleaning fee being charged for?
Location was great
Stayed in April 2022
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