4940 Mustang Road, Jacksonville, FL 32216, United States
#161 of 170 hotels in Jacksonville
Guests' ChoiceBased on 354 hotel reviews
4.3Cleanliness
5.2
Comfort
5.2
Location
6.8
Facilities
5.1
Staff
6.6
Value for money
5.4
Free WiFi
5.4
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End of dialog contentReviewed: 5 May 2024
Beverly
United Statesbed felt like sleeping on floor or only box springs, 1st room had spiders 2nd room no fridge and 3rd was very low standard and smelled like mildew. front desk was nice and helped us and offered to change room. but would not recommend
front desk was nice and helped us and offered to change room. friendly and accommodating to our needs
Stayed in April 2024
Reviewed: 27 March 2024
Doreen
United StatesThe room was dirty. A condom was left in the garbage and you could see threw the ripped up drapes. I asked to speak to the manager in the morning to make her aware of the situation. She didn't feel the need to come to the front desk and continued to sit in her office. She told the front clerk to give me her email address. Walls are extremely thin. Definitely would not stay again nor recommend.
location was good and night staff was very pleasant
Stayed in March 2024
Reviewed: 24 March 2024
Leonard
United StatesThe dust covering basically everything in room and bathroom
Nothing good to say about my stay
Stayed in March 2024
Reviewed: 10 March 2024
Angel
United StatesBed was lumpy and my blood sugar dropped and I asked for orange juice and would have paid I was told no for breakfast only I’m diabetic and was about to pass out from a low 56
Stayed in March 2024
Reviewed: 16 February 2024
Larry
United StatesRoom had roaches
Price
Stayed in February 2024
Reviewed: 30 January 2024
Vickie
United StatesThe fact that they charge a $50 service dog fee which is refundable,but shouldn't be charged at all. They only acknowledge 1 service dog per room,we have 2,so I had to pay $20 per night non-refundable pet fee for one of our dogs. That's so against the federal law.
It was ok,the breakfast could be better
Stayed in January 2024
Reviewed: 31 December 2023
Adcock
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 December 2023
Brittney
United StatesNot clean , not safe , dirty room had to request another room.
Stayed in November 2023
Reviewed: 2 November 2023
Barbara
United StatesThe sheets were clean but the room was not. It looked as if the top of the mini fridge had never been wiped down. The bathroom sink did not drain. It took forever to go down. The bath towels were subpar to say the least, now I'm not a big person and the towels BARELY covered me. It was more like a hand towel. The water pressure was awful. The provided hand soap didn't even lather to be able to wash your hands. The hallways smelled like mildew and well water. We actually watched prostitutes propisitioning John's right outside the front door and then walk into the hotel to go to their room. Not something I wanted my 14 year old to ever have to witness!!!
Although my stay was not a good one, the front desk staff was very courteous and polite.
Stayed in October 2023
Reviewed: 28 September 2023
Alexah
United StatesProstitutes and drug dealers hanging in parking lot.
Day staff
Stayed in August 2023
Reviewed: 30 May 2023
Anna
United StatesThe bef was very uncomfortable. The room was dirty. I didn't have a wash cloth the sheets felt like someone else had slept in them prior to me coming.
Location of the Place and the area!
Stayed in May 2023
Reviewed: 27 May 2023
Lori
United StatesOur room was visibly dirty. Dried ketchup on the counter and all kinds of junk on the floor. I told the front desk, and they came and wiped the counter and vacuumed, but made no offer of another room. Apparently, there is a towel shortage, so there were only 2 towels in the room for 3 of us. I had to ask for another. They gave me a towel that was designated for smoking rooms(it was fine). Breakfast was pitiful... packaged muffins, bagels, and granola bars!
Easy to get to from the interstate.
Stayed in May 2023
Reviewed: 12 March 2023
Anna
CanadaNot very clean, run down
Affordable, central location
Stayed in March 2023
Reviewed: 24 February 2023
Chakeema
United Statesit was old a smelled like mildew
nothing
Stayed in January 2023
Reviewed: 3 December 2022
Omar
United StatesGC bb bb see e web
Stayed in November 2022
Reviewed: 3 December 2022
Jaulicia
United StatesMY ROOM WAS FILTHY AS CRAP AND AT NIGHT ROACHS WAS EVERYWHERE
Stayed in November 2022
Reviewed: 20 November 2022
Sheletia
United Statessheets, had stains on them, bathroom was dirty.
location was nice
Stayed in November 2022
Reviewed: 6 November 2022
Alberta
United Stateseverything
nothing
Stayed in November 2022
Reviewed: 11 July 2022
Wilson
United Statessmoke smell
nothing
Stayed in July 2022
Reviewed: 9 July 2022
Nancy
United StatesSmokers standing outside front doors. People sitting in there cars and just looking at us, also smoking and rolling up a blunt.
It was cleaned.
Stayed in June 2022
Reviewed: 20 June 2022
Lazia
United Statesthe people that calm there are rude and really disrespectful people play music all night and the room had mold on the ceiling the Air conditioning was leaking water into the carpet blood on the wall they need to clean a lil more and get better at customer service cause I really almost asked for my money back but never will I come here
Stayed in June 2022
Reviewed: 18 June 2022
Katrease
United StatesThis was obviously a vagrant hang out spot. The front desk wrote down our room number and told us not to say it out loud because the people who were around might hear.
The hotel was in a convenient location. The staff was extremely friendly and accommodating.
Stayed in May 2022
Reviewed: 6 June 2022
Genequa
United Statesthey charge me twice for the room and refuse to give me my money back
Stayed in June 2022
Reviewed: 29 May 2022
Ultimatebas
NigeriaPoor internet services, Irregular room service(Not cleaning rooms daily), No irons and ironing board, No safe to keep ones money.
Location
Stayed in May 2022
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