2904 Phillips Drive, Jonesboro, AR 72401, United States
#21 of 22 hotels in Jonesboro
Guests' ChoiceBased on 114 hotel reviews
3.9Cleanliness
4.8
Comfort
5.0
Location
6.5
Facilities
4.4
Staff
6.9
Value for money
5.0
Free WiFi
5.6
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End of dialog contentReviewed: 22 April 2024
Edward
United StatesRooms uncomfortable,
Location
Stayed in April 2024
Reviewed: 4 October 2023
Eddy
United StatesDirty towels in the room when we got there and we were there three days without housekeeping
They were very helpful and doing their best but short staffed and the rooms were dirty
Stayed in September 2023
Reviewed: 3 September 2023
King
United StatesThe room had no electricity for the TV in the refrigerator microwave they ran out of towels one day and we had to do without towels . The first room they gave us had no air conditioner that worked it just was not a good place to stay not worth the time or the money
Not anything
Stayed in September 2023
Reviewed: 21 July 2023
Renteria
United Statesno have breakfast.
don't have breakfast, need cleaner in the area, hice machine Brocken.
Stayed in July 2023
Reviewed: 15 July 2023
Jones
United StatesOur towels were wet yet folded, no trash bags in the room, couldn’t find the tv remote and tv wouldn’t even turn on, and there was hair in one of the beds like the blankets haven’t been washed
I liked the room and that you get two beds and that it’s close to a lot of food places
Stayed in July 2023
Reviewed: 22 June 2023
Terry
United StatesRoom was filthy, cigarette holes in the comforter, a few bed bugs, I cleaned stains on the night stand.
Close to all I needed
Stayed in June 2023
Reviewed: 7 June 2023
Sheila
United StatesPool was not working. As stated. We had room next to us with 8 people in it being loud through out night. No toiletries. Only one towel. No trashcan .no coffee pot no fridge.
Room was ok . Clean . Pool was not working. Parking was ok. Toilet was loose on floor moved with you . No toiletries one towel . Room was passable. No coffee pot or fridge.
Stayed in June 2023
Reviewed: 20 August 2022
Robin
United StatesNo breakfast, no pool, ice machine did not work, the bed was hard,
The shower
Stayed in August 2022
Reviewed: 26 July 2022
Robin
United Statesthe condition of the room
the staff
Stayed in July 2022
Reviewed: 20 April 2022
Paris
United Stateslooked too old fashion wast clean
how close it was to the interstate
Stayed in March 2022
Reviewed: 5 January 2022
Rebekahanne
United StatesThe room/bathroom could have been a cleaner. And there wasn't any breakfast. There wasn't a phone in the room. Their wasn't any towels. There was ashes and cigarette's butts on the floor.
We liked the location of it.
Stayed in January 2022
Reviewed: 17 December 2021
Kristi
United StatesThe lamps in the room didn't work The remote for TV didn't work I had to plug up the heater in the room towels were worn and dingey
The value for the stay
Stayed in December 2021
Reviewed: 21 November 2021
Edward
United Statestoilet backed up no coffee no breakfast beggars on the property I want my money back.
Stayed in November 2021
Reviewed: 19 October 2021
Stephanie
United StatesDid not feel safe. Door didn't lock and someone looked like they were selling drugs in the back. Bathtub was filthy and had to be bleached before using.
The staff here are all nice. Ashley was great and very helpful. The manager that came on this morning was friendly also but I didn't catch her name.
Stayed in October 2021
Reviewed: 23 August 2021
Ronall
United Statesthe room had no refrigerator or microwave, the towels were very small and thin
Stayed in August 2021
Reviewed: 13 August 2021
James
United Statesno coffee cups, no drinking glasses, few working light bulbs.
nice and polite front desk person.
Stayed in August 2021
Reviewed: 17 June 2021
Karen
United StatesThe place is falling apart. Holes in the carpet, holes in the tub. The pool was filthy, good thing it was closed. Rooms smelled horrible.
The staff.. they tried very hard to make it a pleasant stay but had nothing to work with. It's a dump. It was as clean as they could get it. Front desk was great.
Stayed in June 2021
Reviewed: 7 May 2024
Rhianna
United StatesThis was by far the most disgusting and unorganized hotel I have ever stayed in. The sheets were filthy and there was no one to do the housekeeping. I wasn’t even comfortable to get in the shower with my bare feet. There were mysterious stains and pills that were found in the bed after we repeatedly asked for someone to clean the room and it was so disgusting.
The location was the only thing worth liking about this hotel. Its only saving grace is that it was close to some decent restaurants.
Stayed in April 2024
Reviewed: 23 April 2024
Daniel
United StatesThe bathroom had left over debris from obvious repair done prior to our arrival. The fridge smelt like death. There was a rodent trap left in plain sight in our room. The duvet covers were just that because they were missing the actual duvet itself. So slept with basically a sheet. The keypad didn’t work aka they didn’t have a key for us to use and we had to wait for maintenance to come let us in. We tried to ask for a refund due to the issues but were declined. Would not recommend.
The staff were nice.
Stayed in April 2024
Reviewed: 10 April 2024
Cathy
United StatesThe floor in front of the sink was wet and gummy. The tub was dirty. There was white powdery stuff on tv stand. The tv remote didn’t work. Some of the furniture was broken. Only one set of towels
Good location
Stayed in April 2024
Reviewed: 10 April 2024
Joel
United StatesA proper set of bedding that was clean and over all cleaning.
No top sheet on the bed, no blanket, only the fitted and a thin (cigarette burned) “comforter”. Hair on the wall of the shower and floor of the shower and bathroom….anywhere I looked was unclean. I have photos.
Stayed in April 2024
Reviewed: 3 January 2024
Verna
United StatesThis was the nastiest, place I've ever stayed. The pictures portrayed that it was nice. The heat had to be worked on arrival. There was no trash cans, the mirrors and artwork was filthy, the ice machine was broken, the paint was dirty, and there was no double protection on the door. The comforter on the bed was a thin and scratchy. This place needs to be torn down or at least renovated. For $10 more I could have stayed in a brand new hotel on the same street.
Nothing!!!
Stayed in January 2024
Reviewed: 3 December 2023
Clay
United StatesAlso, breakfast was only coffee, cereal and toast. Juice machines didn't work.
Ice machine was broken. Room wasn't clean and I had to ask for towels and soap. No coffee pot or refrigerator. Bedding wasn't clean and blanket had hole in it. Bedside lamps and outlets did not work. I reported all this to the front desk and was informed they were doing their best. I'd stayed there before but this time was horrible. I won't use them again!Look at my description above.
Stayed in December 2023
Reviewed: 26 November 2023
Jim
United StatesThere was no toilet paper, pictures off the wall sitting on the floor, broken furniture, a marijuana roach and stems in the ashtray, and mold in the refrigerator.
The lady at the front desk was pleasant, but there was nothing else we liked.
Stayed in November 2023
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