It is next to a busy road so bring earplugs if you are a light sleeper

Good value, it was great having a full kitchen

Stayed in February 2024

Housekeeping was not very reliable, and the room was not cleaned very often. They were also unresponsive (multiple times) to requests for towels, etc.

Great hotel! Clean property, nice location, and convenient parking.

Stayed in October 2023

Closer to the town centre.

On the first night of 4 staying at the Juneau Hotel, we were kept awake by a noisy boiler. On complaining, we were given a temporary broom, much smaller overlooking the motorway/bridge and again, noisy. The next morning we were provided with a new room which was much more satisfactory. However we should never have been given the original room in the first place.

Stayed in August 2023

a bit far out of the center to walk (15 minutes), but overall worth the stay!!

Great place, everything you need for your stay. Clean and quiet

Stayed in July 2023

A little far from airport. Shuttle service stopped earlier than needed, No on site restaurant or shuttle to restaurant for people with disabilities

Large room, nice kitchen area, alittle noisy until about 11:00 pm, nice walking area and park behind hotel

Stayed in August 2023

Shouldn’t have to pay to use laundry pods. Staff was either super friendly or very unfriendly. Depends on who you got at the front desk. We stayed during 2 separate occasions on our trip, the first stay was perfect and everything was clean. The second stay the bathroom floor wasn’t clean so I cleaned it myself. It was very gross.

Location was close to downtown. Right by the whale statue and sea walk. Easy walk downtown. Airport shuttle was a life saver. We stayed in a suite on the top floor which was very spacious and quiet.

Stayed in August 2023

Flight arrived after 11. Hotel bus service stopped at 11. Was kind of worried as UBER was unresponsive. The local taxis were very quick, polite and reasonably priced once we realized that was the only service available late at night. Valve on boiler was malfunctioning causing loud noise in our room. Staff quickly moved us to another room where we were able to sleep comfortably and moved us to a better room the next day which was wonderful.

Nice room with kitchenette. Close to water, parks and downtown.

Stayed in August 2023

Clean but dated- appreciate shuttle service from airport.

Stayed in August 2023

It was somewhat dated. Our couch had seen better days. The springs were worn leaving you stressed to get out of it. It's a wood structure so you can hear the floor above you. That's not a good thing when young children are running around constantly. Next time we'll ask for top floor to alleviate this.

The place was clean. It was nice having a full kitchen. It was within walking distance to downtown and restaurants. The staff was friendly and helpful. It was a comfortable place to come back to after an eventful day of sightseeing and hiking.

Stayed in August 2023

Some of the linemen’s and towels had stains. The old woman at front desk in the evenings is rather unfriendly and unhelpful. The hotel website said airport shuttle is available until 11:30 pm: it is not and even at earlier times shuttle pickup is randomly unavailable. During inclement weather, satellite TV effectively effectively does not function.

Spacious rooms, full kitchen, large refrigerator and freezer

Stayed in August 2023

Great location, walkable to cafe and, with a little more dedication, to downtown

Stayed in July 2023

No AC

Didn’t know of breakfast

Stayed in July 2023

A bit far from downtown and no restaurant close to hotel and no restaurant in the hotel too.

Staff is very helpful. The room is equipped with full stuff of kitchen ware ,washing and dry machine. If you will do your own cooking , it is perfect. Hotel is very clean and large . Close to Whale statue. Nice view!

Stayed in July 2023

A little noisy due to bridge. We got the last available room at last minute due to plane delay, or could ask for quieter room. But made it work anyway.

Great location. Very comfortable suite- full kitchen, laundry. Very clean.

Stayed in July 2023

It was noisy with the road close to my room

Staff were helpful and room was clean

Stayed in June 2023

No breakfast offered

Stayed in July 2023

Slightly further out of town centre but quite walkable.

Good room , reasonably priced and with airport shuttle.

Stayed in July 2023

nothing.

Great staff, very accommodating, friendly and helpful. Nice rooms with everything you cold need.

Stayed in July 2023

Quite a bit of road noise, which I think is common to all the hotels in Juneau.

It’s essentially a 1-bedroom apartment with full kitchen and separate living room. Nice location next to the whale statue.

Stayed in June 2023

Our room was on the side where a busy and noisy road was located, which woke us super early when traffic picked up.

Staff was super! Very helpful

Stayed in June 2023

Rooms were noisy as they are right next to a highway

Hotel staff were helpful and accomodation was fine. The hotel is just a few minutes from downtown.

Stayed in July 2023

The slim venetian blinds in the bedroom let all the light in.

A warm, comfortable hotel with friendly reception staff. Our one-bedroom suite had a full kitchen, lounge area and separate bedroom. Everything was very clean. There was no toaster in the kitchen but reception was happy to provide one upon request. There's about a 15 minute walk to the centre of town, also a grocery store about a 10 minute walk away. We really appreciated the hotel's free shuttle service that runs between the airport and the hotel.

Stayed in June 2023

Na

Stayed in June 2023

It would be nice to have thick curtains to keep the light out during long Summer days.

Quite and within walking distance to center of town (10 minutes)

Stayed in June 2023