Everything was fantastic. No complaints.

Clean. Spacious. Comfortable. Relaxing. Had everything I needed and more.

Stayed in April 2024

Cleanliness, space, apartment amenities

Stayed in April 2024

I didn’t like the bathroom was inside the bedroom as I was here with family but still amazing.

The location was amazing and the property was so well maintained and beautiful!

Stayed in April 2024

Nothing, it was a perfect experience. I have no criticism whatsoever.

An excellent stay. I was very impressed with this property. It was very spacious, had clearly been deep cleaned, and the decor and furnishings were all modern and high quality. It was clear that a lot of thought had gone into the design of both the property and the guest experience - the access instructions were very clear, digitally guiding us through one step at a time. The bed was extremely comfortable and there was a lot of storage space, which was handy as our one-year old comes with a lot of literal baggage. They even provided bowls and treats for our four-legged companion. The location was great too - it was gated and secure, and felt quiet and cut-off from the noise of the city despite being extremely close to downtown. I was extremely impressed with Kasa and the property and will absolutely be looking out for Kasa properties to stay at on our travels in future.

Stayed in April 2024

Getting to it without any visible signs as to where you were.

Very well equipped apartment, quiet and good location for Uptown. Furnishings were very nice and ambiance good.

Stayed in April 2024

First of, the location has a very low walk score. No grocery stores or pharmacies within 30 minute walk or 10 min drive. Adjacent Wilkinson blvd is infamous in Charlotte for its "roughness", so I wouldn't recommend walking along it to the nearest grocery store (Walmart). Poor noise isolation inside the apartment - you will hear your neighbor's almost every word or step. No safety lock on the door (although it is indeed a very friendly house, so you don't really need one). Check-in is at 4pm and you won't be able to wait inside (it matters if the day is cold or rainy). Another big thing is that you won't be able to buy any products online with delivery to your apartment, unless you are happy to wait for the courier outside the building. You are free to order food, but again, you will have to go down to the gate to pick it. NB! Be patient with the electronic lock on your apartment's door - it's little slow)

New and very clean apartment. It is really a one-bedroom apartment. Large Samsung Smart TV in a living room and another one in a bedroom. Free valet trash bin service. Has a coffee machine and a tea kettle with complimentary coffee and tea, table salt and pepper (grinders). Large parking lot. Good customer service, even though it's fully virtual. A location is easy to get to from the airport even without a car. Route 5(also called Sprinter)'s stop is just in a 4 minute easy walk from it. Free weekly bed linen replacement service. Fully equipped kitchen. The refrigerator has an ice maker and water dispenser. Complimentary soaps, dishwasher and washing machine powders, shower gel and shampoo. And after some consideration, I decided to add the location's very low walk score to the list of its benefits because you will not see ANY strange or suspicious people in the neighborhood, only nice looking young folks with or without dog(s). The entire area is clearly a part of a gentrification program, so the neighborhood consists of several newly built townhouse blocks. NB! Be patient with the electronic lock on your apartment's door - it's little slow)

Stayed in April 2024

One of the sheets had stains, and there were sharp protrusions in the living room rug.

The apartment was great, very spacious and clean for the most part. Had everything we needed. Everything was within 10 minutes or less with the exception of one place we visited.

Stayed in April 2024

The people above me had a habit of moving / dragging chairs / furniture about 11pm and later, but I put my headphones in and it was fine

The location and communication was great. The facilities were clean and had everything I need. Really comfortable bed and great shower pressure. I would stay here again

Stayed in April 2024

Everything was great thanks.

Stayed in March 2024

Property was a great size and location. Quick access to highways. Keyless door locks was great so no need to keep track of keys.

Stayed in April 2024

I love that the property was super clean and only about a 5 min drive from downtown. It was close to grocery stores, restaurants,etc. Definitely recommend this property!

Stayed in March 2024

(1) Check-in was complicated since, as a foreign visitor, I was without Internet connection at the time to get into my unit. Then, i paid for ROAMING services from my telephone company (very $$$$) looking for Kasa assistance. Nobody answered me on chat.... Sunday 11pm.... then, one Kindle person open the building door for me and help me tonget into my unit. Lucky me! But I exposed my Access code to him. Next morning, Kasa answered me and changed my access code! (2) Location: a little bit far away from downtown. I'll rent a car next time

Quiet neighborhood, very clean, modern, and efficient unit, with all amenities.

Stayed in March 2024

The area, my room was to a back road and also you know to specifically put in Kasa FreeMoreWest to find location

How clean and well taken care of.

Stayed in February 2024

Just needs a more comfortable bed mattress!!

I love how safe it was, and how it felt like your own little apartment.

Stayed in March 2024

N/A

I love the kitchen and the location!

Stayed in March 2024

Elevator

Roomy

Stayed in December 2023

How gated and friendly

Stayed in February 2024

Your building numbers need to be large for people to see in the car as they come in.

Location and very clean

Stayed in February 2024

nothing!

Super clean, great location, safe and secure.

Stayed in February 2024

The bed was a little unccomfortable.

The location was perfect, within walking distance to downtown.

Stayed in January 2024

Noisy upstairs

Stayed in January 2024

I love the location. It was tucked away but also near so many restaurants and other attractions.

Stayed in December 2023

Everything. I felt at home. The place was safe, quiet, decorated beautifully.

Stayed in December 2023

My family and I have stayed here for Thanksgiving break for the past two years. It has been a great experience each time. Clean, modern, quiet, and affordable.

Stayed in November 2023