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Reviews of Kasa Downtown Louisville

Louisville, KY 40202, United States

#107 of 149 hotels in Louisville

Guests' Choice

Review score

Based on 103 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted via mobile

    I was traveling for a girls trip. I was not very satisfied with our stay. There were a lot more stairs than was expected. Especially since we had an older person with us. All 3 beds were very hard and not comfortable...however they were clean. And the chairs in the dining room were broken and very unstable. We arrived after dark and the lighting on the building was not very bright at all.

    The location was great at our venue. Very secure area. When we got there it was very clean and inviting.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Last day had issues but the management addressed the issues. Overall it was a good place to stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights

    When we cooked in the apartment, I was constantly getting emails and text messages saying I was smoking in the apartment. The smoke sensor should not be next to the kitchen. Should get rid of that sensor. Kasa will lose more customers than it's worth. I guarantee.

    2 Bedroom2 and 2 bathrooms

    Stayed in April 2024

  • Reviewed: 28 February 2024

    8.0
    This location fit our needs for this trip very well.
    • Business trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights

    The arrival instruction were a somewhat unclear and we were not made aware of how many stairs are necessary with this property.

    The location to the convention center and having multiple rooms with complete kitchen and enclosed parking were all pluses.

    Stayed in January 2024

  • Reviewed: 24 February 2024

    8.0
    It was a nice stay in a nice place
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted via mobile

    It was kind of confusing and had to go up a lot of stairs to get where we need to go.

    I liked that it had multiple keypad locks, so we felt safe and secure throughout the night.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted via mobile

    A lot of steps to manage as I have arthritis.

    It was quiet and central

    Stayed in February 2024

  • Reviewed: 7 January 2024

    8.0
    Enjoyed it.. nice proximity to YUM arena and very nice dining ! And quick eats !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted via mobile

    There was only 1 tv

    Stayed in October 2023

  • Reviewed: 5 November 2023

    8.0
    It was a nice stay, the facilities were above average. Would stay there again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted via mobile

    It was a complicated way of checking in. You will not see a single human being.

    Stayed in November 2023

  • Reviewed: 13 September 2023

    8.0
    Great location, serviceable accomodations.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted via mobile

    The furniture in the living room was laughably uncomfortable. No place to comfortably hang out except for the bed. Otherwise a fine stay.

    Great location. Right next to music venue.

    Stayed in June 2023

  • Reviewed: 4 September 2023

    7.0
    Better than a hotel!
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted via mobile

    NO tvs upstairs, walls are paper thin, and housekeeping cleanliness.

    You own private space that's secure, with no contact entry, and had all essential needed. Washer and dryer, hairdryer, kitchen with appliances,much better than a hotel,motel,B&B, and directly in downtown area.

    Stayed in August 2023

  • Reviewed: 24 June 2023

    8.0
    Great location. Wonderful accommodations. Parking could be better.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted via mobile

    You had to park across the street and the walk including the steps were challenging when carrying bags.

    The property was located near the convention I attended this week. Less than 10 minutes away.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted via mobile

    The upstairs was way to hot like 78 degrees way to watm

    Price was good and the location was good.

    Stayed in May 2023

  • Reviewed: 12 April 2023

    7.0
    Nice stay but could be better
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 7 nights
    • Submitted via mobile

    I find the bed sheets and towels to smell a bit and the internet was not working and while we instructed to use a different wifi network it was not always working and would sometimes disappear for hours. There was also a some tile falling off in the master bathroom.

    The layout was nice and felt very open despite the small size. The laundry machine was simple and easy to use. The kitchen was very clean and was well organized

    Stayed in April 2023

  • Reviewed: 29 March 2023

    8.0
    it was great.
    • Business trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted via mobile

    elevator wasn’t working

    location

    Stayed in March 2023

  • Reviewed: 21 October 2022

    8.0
    We would stay here again, excellent value.
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted via mobile

    Old carpet. Living room sofa was flimsy, arms were broken/loose. But management was prompt to offer to send maintenance over, and everything else worked well.

    Large rooms, well-stocked kitchen, very comfortable beds. Great communication and easy virtual check-in and out. Dedicated parking space. Strong WiFi, Roku.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted via mobile

    parking was ridiculously hard, directions weren’t very helpful. the upstairs was extremely hot, and some of the fans provided didn’t work. the power kept going out whenever I plugged in my blow dryer.

    good location, very roomy so ideal for larger groups.

    Stayed in September 2022

  • Reviewed: 1 September 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted via mobile

    The only issue I had was the A/C was not working properly on the upper floor. But they did have fans in the rooms to try to cool it down.

    Overall I liked the apt.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    7.0
    It had it's good and bad qualities. Not worth the price.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 21 nights
    • Submitted via mobile

    The appliances in the kitchen were ancient and I had to go days with a broken sink. I also didn't have coverings in the bathroom window that was in the tub for some reason and everyone could see me naked as well as a window in the bedroom that was so bright I couldn't sleep past 7 am even if I was still sleepy.

    I loved the natural lighting. I loved how comfortable the beds were and that they provided essentials for everyday living.

    Stayed in August 2022

  • Reviewed: 4 July 2021

    8.0
    Very good
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted via mobile

    I was getting text messages and emails every two hours about rules and checking and checking out policy. It was over kill and not necessary.

    Location to everything we need

    Stayed in July 2021

  • Reviewed: 10 April 2024

    10
    Perfect location in downtown Louisville. Perfect accommodations
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted via mobile

    Hard to check in Lots of stairs

    Beautiful, clean. Every amenity provided

    Stayed in April 2024

  • Reviewed: 31 March 2024

    1.0
    HUGE Disappointment - No AC in bedrooms so no one slept
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted via mobile

    The AC does not work upstairs at all, but it works downstairs fine. The portable AC unit and box fans aren’t strong enough to sleep at night. We have three kids under five, and our mother was with us. We did not sleep all night because of the heat and bright lights outside the building. A simple curtain would help. I submitted a maintenance request to fix the AC and reached out to the property manager in the middle of the night, but they couldn't fix the AC, so we ended our stay one night early and drove home. We could not put our family through another night of no sleep. It was very disappointing.

    Central location, affordable, simple

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Great downtown location with plenty of space!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 6 nights
    • Submitted via mobile

    There were a couple small things that made the apartment less than perfect. The blinds in the living room were broken, which affected the feeling of privacy and made it a little difficult for our son to sleep on the sofa bed in the living. Also the floors were unusually squeaky and loud. Neither of these are serious problems, but for the money spent it was unexpected.

    The location is perfect for doing just about anything in the city. Access to the apartment and parking garage felt secure and safe. Property management was quick to respond to questions, and they gave very thorough instructions on how to handle the check in process, which was very helpful.

    Stayed in March 2024

  • Reviewed: 5 February 2024

    9.0
    Convenient location and comfortable stay in downtown Louisville
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted via mobile

    Very convenient location. It was easy accessing in and out of the apartment with the access code, especially with 4 adults in the family. We didn't have to deal with keys!

    Stayed in February 2024

  • Reviewed: 24 December 2023

    9.0
    Tourist visit in family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    There were some small repairs that needed to be done to the property, but nothing that compromised the quality of our stay.

    Nice apartment just a few blocks from the historic center of Louisville. The size of the rooms is neither big nor small, enough for a comfortable stay. Modern, cozy decor. Self check in went smoothly, just following the instructions on the website.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    The check-in directions and pictures were easy to follow and use. Great follow-up service to see if everything was okay with the apartments.

    Stayed in December 2023

Showing 1 – 25

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