92-104 Waialii Place BT05, Ko'Olina Resort, Kapolei, HI 96707, United States
#4 of 13 hotels in Kapolei
Guests' ChoiceBased on 18 apartment reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.4
Staff
9.6
Value for money
8.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 18
Reviewed: 17 April 2024
Joyce
United StatesThe place needs to be in better condition….too many repairs needed to be done while we were there . Paid too much considering all that needed to be done. Not senior friendly…no safety bars in tub or showers. Bed too high.
The location and the place.
Stayed in April 2024
Reviewed: 31 December 2023
Vish
United StatesEven though the rental unit was privately owned, we reported 1 major issue and 1 minor issue once we checked out--these issues were there even before we checked-in (both related to water draining and water management in the bathrooms)
Easy access to the lagoon, parking areas and access to the highway--clean, well maintained and great experience of stay
Stayed in December 2023
Reviewed: 10 November 2023
Robert
United StatesThe lagoon/beach at the property was beautiful and very accessible and fun to use. Close to some decent restaurants and a market.
Stayed in November 2023
Reviewed: 27 October 2023
Wagner
United StatesIf I had to suggest any improvement would be parking. The parking spots in the garage are very skinny and we had a building support pole next to our spot. I always worried we would hit or scrape the side of the car. This was a minor issue!
The location and the view were incredible. I loved being on the ground floor by the pool. Not as private as other locations but exactly what we needed! The Beach Villa Staff was super nice. Grounds, Pools were very clean! Nice and quiet away from the bustling Waikiki but close enough to drive to for shopping and excursions! Close to Dole Plantation, Kohana Distillery, North Shore and so much more! Target, Costco and plenty of restaurants close by in Kapolei!
Stayed in October 2023
Reviewed: 31 May 2023
Minnie
United Statesdishes in the cupboard were dirty - some looked unwashed. towels smelled like dirty rag when it got wet.
location and beach toys were great! comfortable bed. Great kitchen gadgets, large living area, beautiful lawn/patio, etc ❤️
Stayed in May 2023
Reviewed: 24 March 2023
Dianne
United StatesI felt that there seemed to be some miscommunications in the emails prior to arrival. Once we arrived however, all went smoothly.
We loved the set-up of the condominiums. There were great pools, great beach access, very nice weight room, and a wonderful walking path between the many resorts. We had a wonderful porch to sit on during the day.
Stayed in March 2023
Reviewed: 21 February 2023
Patricia
United StatesThe location is great. we liked the ground floor.
Stayed in February 2023
Reviewed: 14 July 2022
Ginger
United StatesThe interior decor is dated. the bedroom carpet needs replaced. dishwasher and dryer needed multiple cycles. blankets or throws would be nice for the sofa. better cookware would be nice. Better beach chairs would be an upgrade but we were fine with what was there. overall it was a great location and atmosphere. Better than the Marriott and Disney for sure. Very family oriented but not too crowded.while the decor appointings were done well at the onset, it’s time to refresh with new paint, linens, new chairs and modernize for value to exceed expectation. the general location however was superior!
we loved having the ground floor. Very groomed grounds on the property. loved the beach lawn. appreciated the quiet pool area after 9pm. parking below ground was convenient and overall great security. Beds and linens were very comfortable. loved the patio door access to the beach. access and walk to the beach was excellent. Monkeypod was excellent restaurant in walking distance but crowded. Costco and Walmart nearby and we did most meals in the unit. Did outings everyday but be back for sunsets!
Stayed in July 2022
Reviewed: 22 February 2022
Patricia
United Statesit could use some newer pots and pans as they were worn.
Location was great!
Stayed in February 2022
Reviewed: 18 October 2021
Jeanne
United StatesDryer takes FOREVER to dry anything. Even though we followed instructions to adjust temperature of AC, it kept reverting back to the set temperature (74 degrees) rather quickly (within the hour). Therefore, every night, it was warm and sometimes uncomfortable to sleep. During the day, the temperature is OK. However, since we run hot, we would need the room to be cooler to sleep. Pump to add air for innertube did not work. Suggestions: Add vanity mirror in bathrooms. Hard to see anything close up Add body-length mirror Add USB outlets into kitchen counter, on nightstands (electrical outlet was hard to get to and outlets were full already) Add Channel List for TV in main room
Location of unit (near to pool and beach), distance to parking, overall property cleanliness, friendly staff. Within unit, appreciate that basic essentials in kitchen were provided (ie salt, pepper, coffee filters, food storage containers, etc); beach chairs, beach towels, good quality paper towels and toilet paper (not cheap, flimsy ones), plenty of towels, washer and dryer, loved the split dishwasher
Stayed in October 2021
Reviewed: 31 August 2021
Deborah
United Stateslocation
Stayed in August 2021
Reviewed: 30 August 2021
Brad
United StatesSleeps 6 but the hide-a-bed in the living with no closet space didn’t really work well.
Stayed in August 2021
Reviewed: 30 July 2021
Jennifer
United StatesDryer didn’t dry well
Loved being able to walk out into the garden straight to the pool and how close the lagoon was. It had beach towels and toys as well as a pack and play.
Stayed in July 2021
Reviewed: 22 May 2021
Urbina
United StatesPeople walk through the shared garden in front of the lanai to get to the unit next door, so it feels like they’re walking into your ‘home’. The main window shade didn’t work and it only got fixed the day before we left, so we were in darkness from natural light almost the entire time in the unit. It took days to get it fixed, we were told on day of arrival it would be looked at. The property manager was nice and the staff always very friendly.
Location was great, clean and very nice unit
Stayed in May 2021
Reviewed: 18 August 2023
Joel
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 December 2022
Rene
CanadaThere are no comments available for this review
Stayed in November 2022
Reviewed: 27 August 2022
Jill
United StatesThere are no comments available for this review
Stayed in August 2022
Showing 1 – 18
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content