11845 Jefferson Avenue, Newport News, VA 23606, United States
#29 of 41 hotels in Newport News
Guests' ChoiceBased on 246 hotel reviews
6.0Cleanliness
6.4
Comfort
6.5
Location
7.6
Facilities
6.2
Staff
7.8
Value for money
6.6
Free WiFi
6.2
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End of dialog contentReviewed: 11 March 2024
Taylor
United StatesThe bed was hard and uncomfortable
It was clean and up to date
Stayed in March 2024
Reviewed: 19 February 2024
Lillian
United StatesThe light was broken so the lighting wasn’t as bright unless you keep the curtain open during the day which I rather not . And we had roaches come out at night . Which made it hard to sleep the second night . Thankfully I wasn’t staying there for too long .
They did indeed have a microwave, fridge , and tv . The bed was comfortable.
Stayed in February 2024
Reviewed: 14 February 2024
Patricia
United StatesNo shower curtain poor water
No Roaches
Stayed in February 2024
Reviewed: 26 October 2023
Sykes
United StatesThe shower looks nasty and the water pressure sucks. Also the toilet don't work all the time.
No bugs and it was close to stores and fast food areas.
Stayed in October 2023
Reviewed: 16 September 2023
Mohsin
United StatesLocation is very poor, homeless people always outside asking for change and rides, lighting was very poor and no coffee machine in any rooms.
Staff is great, and helpful
Stayed in September 2023
Reviewed: 10 September 2023
Natalia
United StatesThere was no breakfast for me to comment on but the room was nice compared to the outside
Stayed in September 2023
Reviewed: 7 September 2023
Latrice
United StatesThe clean towels have hair in it and there a few roaches that I killed.
I liked the Jacuzzi tube that was great.
Stayed in August 2023
Reviewed: 24 July 2023
Stephanie
United StatesThe room had roaches and the bed had bedbugs
The location was good
Stayed in July 2023
Reviewed: 7 July 2023
Carolyn
United StatesThe roaches
Stayed in June 2023
Reviewed: 26 April 2023
Kalishia
United StatesRoaches
Nothing really
Stayed in April 2023
Reviewed: 5 March 2023
Nelson
United Statesthe roaches
location
Stayed in February 2023
Reviewed: 10 November 2022
Orchid88
United StatesThe roaches that come out at night
Privacy convenience
Stayed in November 2022
Reviewed: 6 September 2022
Courtney
United StatesSo many bugs! We killed at least 6 roaches Some knobs on the spa tub were broken Only hand soap was provided Towels and sheets did not smell clean, smelled very musty
Space was neat and area was quiet
Stayed in September 2022
Reviewed: 29 August 2022
Allen
United StatesThe water was off when we awoke. They said the city turned it off
T h e jetted tub
Stayed in August 2022
Reviewed: 19 July 2022
Yelling
United Statesit was somewhere I cause rest for a few days
it’s not a five hotel
Stayed in July 2022
Reviewed: 13 July 2022
Elizabeth
United StatesBed spread had several burn holes only one trash can in room, no soap dish in shower or by basin, lamps unplugged and refrigerator did not work that well. In all room was not very clean improvements are really needed.
The quiet.
Stayed in June 2022
Reviewed: 5 July 2022
Samantha
United StatesGreat staff! Bob was really nice!! Will probably be my go-to when in Newport News, VA
Stayed in July 2022
Reviewed: 8 March 2022
Brenda
United StatesThat I had my friends help me carry my luggage and they stayed for like 5 minutes and right afterwards front desk had to call and intrupted me just to make sure I didn't have more than two people staying in my room. Housekeeping never knocked to see if we needed anything and we had to go get clean towels. There was cockroach's in the room as well. Cleanliness was poor.
The spa hot tub
Stayed in March 2022
Reviewed: 19 January 2022
Destynie
United StatesI seen 2 roachs in my room . one was in the microwave and the staff acted as if she didn’t want to give my boyfriend extra washing cloths. it was only 1 washing cloth in my room
it’s right across from sonic and 7:11 my favorite stores .
Stayed in January 2022
Reviewed: 17 November 2021
Kiauna
United Statesfreaking roaches were everywhere in this room
Stayed in November 2021
Reviewed: 4 October 2021
Kiyah
United StatesI spent a day here every year for my birthday and I NEVER HAD A ISSUE!! But this time I was fine till 7:35 pm them Roches came out the woood works and they was watching tv with me and my man , we also shared to spa bath with them .. I feel like the room is not worth 128.00 I feel like it should be 75 at the most and if you are going to stay here it’s clean 1-5 star(3) a day get you a can of raid spray .. but I have talk to owner they been pushing hard for pest control but do to COVID it’s a lot harder for small/ low income hotels like this
Stayed in October 2021
Reviewed: 17 July 2021
Lakeisha
United StatesRooms were not clean, no ice, and no linen
Great location
Stayed in July 2021
Reviewed: 9 July 2021
Nataliya
United StatesLocation
Terrible smell no towels no soap . Ceiling was Derty .
Stayed in July 2021
Reviewed: 6 July 2021
Julia
United StatesI stayed 2days and they didn’t clean the room or give us towels
No breakfast
Stayed in July 2021
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