Large room with a view of Downtown LA Location near Hollywood Walk of Fame and also close to freeway Friendly and professional staff

Stayed in March 2024

I would have liked there to be more options for the food in the restaurant.

Great location and the hotel was well presented. The lounge area was very inviting and I have to say the music was brilliant.

Stayed in April 2024

Didn’t see any improvement pounts

The location and the staff were perfect for our purpose

Stayed in March 2024

The cost of overnight parking

The host, the bar, complimentary glass of wine upon arrival, the views, the whole vibe!

Stayed in March 2024

The breakfast restaurant opening time was a bit delayed from the time they said.

Location, cleanliness and the staff.

Stayed in March 2024

Parking, including the valet service, was understaffed, very slow, difficult.

Location was great

Stayed in March 2024

Light switch by the bed too high, could not reach it even sitting up in bed - not even my partner who is 6'2". No unified lighting switch to turn everything off. Housekeeping kept taking the mugs we requested especially for tea and we had to keep requesting more every evening. They also took the extra towels we requested without replacing them. Housekeeping wasn't very quick, more than once we were out all day and the room was not cleaned when we returned, had to request it to be cleaned right away but still waited 1.5 hours in the lobby waiting (we checked the room every 30 mins or so to see if it was ready yet). Servers in JaneQ are a bit slow, we had breakfast there twice and it was virtually empty, yet it took forever to order. Thermostat maxes out at 23C (or 23.5C) even though it was very cold the first day we arrived and it was raining a lot, so if you're like me and you like a warm room on a cold day, you're out of luck. No door on the shower so the floor always got wet cause it was open.

Room was very quiet with no outside noise really heard. Beds were comfortable. Liked the modern thermostat. Free wine and snack at happy hour, though we only managed to attend twice. Welcome bubbly upon arrival, though wish they had offered something non-alcoholic for my partner who does not drink, as I'm sure there are many who would have appreciated a welcome beverage but do not drink alcohol. Very close to a subway station, Trader Joe's for snacks and a CVS if needed.

Stayed in March 2024

Location, the ambiance of the lobby is chill

Stayed in March 2024

Spent lots on Ubers getting around but that’s not the hotels fault

Being in 16th floor. Decent gym.

Stayed in March 2024

Nice location Close to all attractions Nice breakfast

Stayed in February 2024

poor lighting for the full length mirror, had a hard time seeing full look in the mirror with it on the back side of the closet and rough downlight. Would love to see the minibar come back.

overall value for price

Stayed in January 2024

At night,this area is so dangerous. So we need to use Uber

Location is so useful.

Stayed in January 2024

Price wise it’s on the higher side

Location, walkable distance to walk of fame, Chinese theatre, some variety of eateries nearby. It is also nicely situated at a corner somewhat away from the noise, you get some good peace and quiet around the hotel at night. Their bar is not to miss. With good selection of drinks and a nice pool table if you’re into pool. Atmosphere definitely earn the stars. If you’re into selling sunset, I realised the bar was where they shot an episode of it.

Stayed in November 2023

nothing

the hotel was in a great location and the staff were very friendly and helpful

Stayed in January 2024

Not possible to get adaptors EU/US when asked and resort fee of 35$ per day on top of the price.

Very spacious room, cleaning is well done. The small bar / restaurant Jane Q is nice for breakfast (special mention for Chris - very nice!!). Location is convenient if you plan to visit Hollywood. Pool was ok but not the cleanest area (it was January so not the high season but still).

Stayed in January 2024

Annoying to always have to ask for 4 towels when we have booked 4 people in a room; nowhere to shower on your last day it you have a late flight post check out; only one on site or close venue for breakfast (food good, service very patchy) and location OK but not great, would probably pay more next time and stay more central.

The rooms are a good size, quiet and the beds are comfortable. The hotel is new and very 'in', I felt like I was not cool enough to be staying there.

Stayed in January 2024

the bathroom - glass door half way through the room when shower the water splash all over!!

pool table

Stayed in December 2023

The variety of food available was limited and portions were small, as well as expensive; though some of the cost is related to poor US/NZ dollar (it's almost double in price! We also found all room service was served in paper boxes with plastic cutlery, which felt wasteful given we were eating in the room (you could sue crockery and normal cutlery). The local area is close to many attractions but also somewhat salubrious esp at night so may not suit females travelling alone. the valet parking is very pricey if you plan to stay and park for more than a weekend 24 hours which is what we did.

The hotel is very stylish, and in a central location within walking distance to Hollywood Boulevard and the Hollywood Hills. There is free parking on the streets in the evening and at weekends. It is just off one of the freeways. We stayed in a two double bedded room which was a good size with big beds and a nice bathroom. There is a lovely terrace outdoor pool and this would also be a lovely place to have a coffee, cocktail etc, if it were a little warmer. There is also a small but well equipped gym. We were not there long enough to take advantage of the free bikes!

Stayed in December 2023

Parking fee, no lotion in the restroom. Loud hinges on closet cabinet. Large gap underneath door, outdoor hallway light coming in

Lobby and fast check in.

Stayed in January 2024

Valet was expensive and pool wasn’t heated so quite cold

Great touch of having the complimentary coffee in am and wine in pm and also fresh cool water by lifts!

Stayed in January 2024

Would be good to have tea and coffee facilities in the room

Great hotel, clean and cool vibe close to sights. Loved the restaurant and cool bar area to spend time. Kids loved the pool.

Stayed in January 2024

Breakfast and food in general

Atmosphere

Stayed in January 2024

There wasn’t a specified pet friendly relief spot for the dogs. Homeless people literally next to hotel.

Amazing service from the staff!

Stayed in January 2024

breakfast could be better

Location is perfect, close to everything.

Stayed in December 2023