790 8th Avenue, New York, NY 10019, United States
#81 of 418 hotels in New York
Guests' ChoiceBased on 391 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.5
Staff
8.6
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Jain
IndiaPricing
Stayed in May 2024
Reviewed: 3 June 2024
Eryn
United StatesNothing everything was great!
We loved our stay! The staff were really helpful and the rooms were clean and large. Zero complaints about our stay. The location was awesome and perfect for jumping on the subway and exploring the city. Would stay here again!
Stayed in June 2024
Reviewed: 3 June 2024
Perry
United StatesNothing
Location is excellent. Morning coffee is good but.... Starbucks is one and a half blocks away 😊. All in all, an excellent experience in Manhattan!
Stayed in June 2024
Reviewed: 2 June 2024
Peggy
United StatesClean, comfortable, close to everything we wanted to do. Also the staff was helpful and friendly.
Stayed in May 2024
Reviewed: 1 June 2024
Lawrence
United StatesClose to many things
Stayed in May 2024
Reviewed: 1 June 2024
Kathleen
United StatesNo in room coffee/tea maker. “Daily coffee service” is at a charge. Was a better deal to go to the Starbucks down the block.
Wonderfully quiet and clean, spacious rooms, friendly staff.
Stayed in May 2024
Reviewed: 31 May 2024
Arnold
United StatesExcellent location, especially for seeing theatre and less than a block to the subway. Spacious room by NY standards.
Stayed in May 2024
Reviewed: 28 May 2024
Deborah
United StatesThe bathroom was a bit small and the street noise could get really loud in the room. I think it was overpriced, though.
Beautiful lighting in the room, nice toiletries, overall nice staff, very comfortable room and nice design. Glass door on the shower is a major plus.
Stayed in May 2024
Reviewed: 28 May 2024
Sunny
United StatesThe plumbing and air conditioning was a bit loud. But I only really heard it the first night.
First, I love most Kimpton’s. The amenities and small details are usually wonderful. This location the amenities were excellent. . I utilized the free bicycles for a ride in Central Park. Enjoyed the social hour and took advantage of the free coffee in the morning, which was delicious and a huge saving of $30 for the trip since coffee nearby was $5 a cup! The bed was amazing and the room very good sized for NYC! The staff is knowledgeable about the city and happy to help you. We especially enjoyed meeting Davon at the front desk who made us feel very welcome and exceeded our expectations!
Stayed in May 2024
Reviewed: 28 May 2024
Prapti
IndonesiaLocation right next to NYFD and the street kind of busy even at night, lots of loud noises, but it’s nearby the Times Square
The fresh new design of the room, complete amenities in bathroom, comfortable room
Stayed in April 2024
Reviewed: 26 May 2024
Wanping
TaiwanLocation is good.
Stayed in May 2024
Reviewed: 26 May 2024
Wanping
TaiwanThe price is very high.
Location is perfect.
Stayed in May 2024
Reviewed: 24 May 2024
Carissa
CanadaNothing
Location was excellent, beds were comfy, service was great, noise was minimal
Stayed in May 2024
Reviewed: 23 May 2024
Dawn
United StatesBathroom was a little tight.
Having an ice machine and water on the floor, beds were comfortable, Hotel was clean and staff were helpful and friendly.
Stayed in May 2024
Reviewed: 21 May 2024
Harrigan
United StatesNothing.
Welcoming, clean and the largest hotel room I've had in Manhattan other than staying at the Plaza for work over 25 years ago! Very welcoming to our dog as well.
Stayed in May 2024
Reviewed: 20 May 2024
Jodie
United StatesI felt the staff didn’t go above and beyond. When I asked questions they seemed annoyed, put out, or frustrated. It happened with various staff members. It also took a very long time to clean the room. We left the room at 8:30 am and when we came back at 2:00 it still wasn’t made. I also didn’t like that the staff made us give half a tip for baggage storage up front. That’s never been done in any IHG or NYC hotel I’ve stayed in.
Large rooms, fairly quiet and comfortable beds. The 5 pm social is a nice touch as is the flavored water.
Stayed in May 2024
Reviewed: 17 May 2024
Jacqueline
New ZealandBeautifully appointed bathrooms but on the small size. This was a minor thing in what was a fabulous hotel.
Gorgeous new hotel with lovely lobby for a morning coffee or an afternoon wine. Location right in the heart of the theatre district and only a few blocks away from Times Square. Subway lines almost on the doorstep and many of the top attractions within walking distance. Beautiful spacious and modern rooms and loved the fact the double rooms had two Queen size beds. Water dispenser on each floor meant we weren’t paying a fortune in bottled water daily. Supermarket/deli a few doors up was handy for supplies.
Stayed in May 2024
Reviewed: 16 May 2024
Natalija
Finland- Water pressure in the shower and the lack of a handheld shower head - It takes ~ month after your checkout to return your security deposit ($100 per night)
+ Big rooms + Clean rooms + Location + Free coffee in the morning
Stayed in April 2024
Reviewed: 16 May 2024
Dina
United Statesn/a
Hospitality, cleanliness, location, wine hour!
Stayed in May 2024
Reviewed: 16 May 2024
Mika
FinlandWine happy hour. Totally new consept for me!
Stayed in May 2024
Reviewed: 15 May 2024
Milena
BulgariaEverything was excellent, location ,bed was so comfortable , stuff was so nice 😊 I love everything about our stay .
Stayed in May 2024
Reviewed: 13 May 2024
Emily
United StatesNo coffee maker in the room. You can ask for a coffee maker and a microwave. The free coffee in the lobby was terrible.
The location and cleanliness.
Stayed in May 2024
Reviewed: 11 May 2024
Donna
IrelandGreat location, very clean and spacious rooms, friendly staff
Stayed in May 2024
Reviewed: 11 May 2024
Clodagh
IrelandSpotlessly clean and great location
Stayed in May 2024
Santa Gertrudis de Fruitera, Spain
Cebu City, Philippines
Tolyatti, Russia
Truro, UK
Beder, Denmark
Santiago, Chile
Stratford-upon-Avon, UK
Orange Beach, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content