The bathroom was a bit small and the street noise could get really loud in the room. I think it was overpriced, though.

Beautiful lighting in the room, nice toiletries, overall nice staff, very comfortable room and nice design. Glass door on the shower is a major plus.

Stayed in May 2024

The plumbing and air conditioning was a bit loud. But I only really heard it the first night.

First, I love most Kimpton’s. The amenities and small details are usually wonderful. This location the amenities were excellent. . I utilized the free bicycles for a ride in Central Park. Enjoyed the social hour and took advantage of the free coffee in the morning, which was delicious and a huge saving of $30 for the trip since coffee nearby was $5 a cup! The bed was amazing and the room very good sized for NYC! The staff is knowledgeable about the city and happy to help you. We especially enjoyed meeting Davon at the front desk who made us feel very welcome and exceeded our expectations!

Stayed in May 2024

Location right next to NYFD and the street kind of busy even at night, lots of loud noises, but it’s nearby the Times Square

The fresh new design of the room, complete amenities in bathroom, comfortable room

Stayed in April 2024

Location is good.

Stayed in May 2024

The price is very high.

Location is perfect.

Stayed in May 2024

Nothing

Location was excellent, beds were comfy, service was great, noise was minimal

Stayed in May 2024

Bathroom was a little tight.

Having an ice machine and water on the floor, beds were comfortable, Hotel was clean and staff were helpful and friendly.

Stayed in May 2024

Nothing.

Welcoming, clean and the largest hotel room I've had in Manhattan other than staying at the Plaza for work over 25 years ago! Very welcoming to our dog as well.

Stayed in May 2024

I felt the staff didn’t go above and beyond. When I asked questions they seemed annoyed, put out, or frustrated. It happened with various staff members. It also took a very long time to clean the room. We left the room at 8:30 am and when we came back at 2:00 it still wasn’t made. I also didn’t like that the staff made us give half a tip for baggage storage up front. That’s never been done in any IHG or NYC hotel I’ve stayed in.

Large rooms, fairly quiet and comfortable beds. The 5 pm social is a nice touch as is the flavored water.

Stayed in May 2024

Beautifully appointed bathrooms but on the small size. This was a minor thing in what was a fabulous hotel.

Gorgeous new hotel with lovely lobby for a morning coffee or an afternoon wine. Location right in the heart of the theatre district and only a few blocks away from Times Square. Subway lines almost on the doorstep and many of the top attractions within walking distance. Beautiful spacious and modern rooms and loved the fact the double rooms had two Queen size beds. Water dispenser on each floor meant we weren’t paying a fortune in bottled water daily. Supermarket/deli a few doors up was handy for supplies.

Stayed in May 2024

- Water pressure in the shower and the lack of a handheld shower head - It takes ~ month after your checkout to return your security deposit ($100 per night)

+ Big rooms + Clean rooms + Location + Free coffee in the morning

Stayed in April 2024

n/a

Hospitality, cleanliness, location, wine hour!

Stayed in May 2024

Wine happy hour. Totally new consept for me!

Stayed in May 2024

Everything was excellent, location ,bed was so comfortable , stuff was so nice 😊 I love everything about our stay .

Stayed in May 2024

No coffee maker in the room. You can ask for a coffee maker and a microwave. The free coffee in the lobby was terrible.

The location and cleanliness.

Stayed in May 2024

Great location, very clean and spacious rooms, friendly staff

Stayed in May 2024

Spotlessly clean and great location

Stayed in May 2024

Check in reception has a little cold no smiling and couldn't answer my question No restaurant or bar at the end of a long day! this would of been nice as I thought it was going to be open when I booked

Hotel had a nice chilled vibe the room was great very spacious and clean with a lovely comfy bed Bed made everyday with fresh towels!

Stayed in May 2024

Great location, staff and lovely happy hour with free wine

Stayed in April 2024

no bottled water in the room

Stayed in April 2024

Room had no coffee making facilities

Very close to Times Square and transport links

Stayed in February 2024

Received a text message saying please text us with any questions. I texted the next day about the TV settings. They’re set on live HD mode and the movies look like live shows. No one replied back to my text message so I don’t believe that number you give is looked at by anyone Or they simply ignored my text message.

Stayed in May 2024

Nothing. Everything was perfect.

Did not eat breakfast but the place was perfect. Very clean and comfortable!

Stayed in April 2024

Athmosphare, professional team, carelessness. Free wine every evening 4-5 pm. Fitness capabilities. Lobby hall. Internet 🛜 was very good. Free coffee and tea.

Very good location, clean, new, cosy.

Stayed in April 2024