When I booked on booking.com I thought that was all I would owe. However the hotel has a non-negotiable valet service that they charge an additional almost $30 for per night. This is NOT complimentary for the guests. I was not told this at check in or check out and had to contact the hotel to find out why my card was charged the additional amount. It was a nice hotel but make sure you are aware of the $30 extra per night that is non-negotiable to stay there for the valet service.

Very clear, open atmosphere, everything looked modern and well maintained.

Stayed in March 2024

The gardens in back were beautiful and the staff were friendly, efficient and professional

Stayed in April 2024

Beautiful Hotel. Great gardens and walking paths. Very dog friendly. Gorgeous lobby with bar and coffee station in the morning.

Stayed in April 2024

Nice atmosphere and amenities

Stayed in March 2024

The happy hour wasn't good...only had one plate of appetizers for everyone who came in and not good wine or beer.

Breakfast was the only good meal.Sports bar was ok, but not much on the menu to pick from. The restaurant menu was worse and was expensive. The building was great.

Stayed in March 2024

Loved everything except the bed mattress was not very comfortable.

Location, beautiful grounds

Stayed in February 2024

Expensive valet parking with no self-parking option. No bathtub, just (high quality) shower.

Everything relatively new. Large room with good views. UVA campus location. Friendly staff. Free welcome drink and happy hour. Good quality evening food. Acceptable breakfast for only $1!

Stayed in March 2024

My Fiancé left her shoes under the bed and no one reported them to lost and found :(

The food and the atmosphere

Stayed in February 2024

Although the managers especially Courtney is excellent, the waitress, and hostess needs training regarding attitude and how to handle customers

Clean spacious and excellent ciew

Stayed in March 2024

Had some technical difficulties with the text system you have to use to retrieve your vehicle from the valet parking lot. Had to go down to the front desk to get it sorted out. The pillows were too soft for my taste and did not provide adequate support. So, bring your own pillow.

Very pleasant stay. Great location. My wife and I very much enjoyed the shower, and the caramels in the mini bar were delicious. The bed was comfortable and there were multiple pillows. The robes were a nice touch, but it was unclear that if you wore them in the hotel if that cost 150 or if it was just if you took them home.

Stayed in March 2024

Nothing

Very attractive

Stayed in March 2024

More information in the room about the restaurant, room service, bar hours, amenities. I felt we were searching for any piece of information.

Comfortable. Really enjoyed the amenities.

Stayed in March 2024

Everything

Everything

Stayed in February 2024

Dogs allowed in the rooms.

NEW. CLEAN. AMAZZZZING! It was so fresh and the lobby was so amazing and cozy and they had a cute room you could chill in. A real nice vibe, staff was super friendly. However it’s pet friendly and there was a dog staying across the room from ours which wouldn’t stop barking so that was annoying.

Stayed in February 2024

Lack of response to request for extra blanket

Dog friendly

Stayed in February 2024

Absolutely nothing!

So clean & modern, a luxurious look. The arboretum was nice - probably is beautiful in the Spring & Summer time when grass is green & things are blooming (would love to see it then). We appreciated the breakfast vouchers! Since we are a family of 3, we requested both mornings that our 4th voucher be given to a family with children.

Stayed in December 2023

Nothing it was all excellent

The service, layout, the Hotel and surroundings are extremely nice looking.

Stayed in December 2023

When you stay at Kimpton you’re getting a luxury experience on a dime. From the valet service that’s wrap up in your bill to the garden that you can take a nice stroll through, this place has it all. I can write a novel on how beautiful this place is and smells… omg the smell is so good, you’ll never think twice about whether the room is clean or not. All in all don’t think twice about staying here do not hesitate and finish your reservation you won’t be disappointed.

Stayed in January 2024

Nothing. We will be back.

Breakfast was excellent. Social hour was a nice bonus. Restaurant was great for two nights.

Stayed in December 2023

Not having an iron in the room was a bit inconvenient. I guess one could also say there's not much of a view, but that's not their fault! Also, the valet was friendly but a bit slow. This is nitpicking, though!

One of the better hotels I've ever stayed in! The staff were incredibly friendly and helpful, the treats in the room + breakfast were outstanding, and the room was clean and well-equipped.

Stayed in December 2023

The breakfast is not so good. There is no bread in the buffet and I didnt like the coffee...

A very comfortable, clean and large room. Great staff.

Stayed in November 2023

Valet parking is expensive

Social hour, new hotel so carpet and furnishings in great condition, on campus with beautiful setting, shopping mall in 15 minutes walk, not downtown

Stayed in November 2023

Fee for parking

Beautifully decorated, lovely breakfast set up in the sunroom.

Stayed in November 2023

Friendly staff, clean and quiet

Stayed in November 2023