1950 East Napier Avenue, Benton Harbor, 49022, United States
#8 of 12 hotels in Benton Harbor
Guests' ChoiceBased on 92 hotel reviews
6.7Cleanliness
7.4
Comfort
7.3
Location
7.3
Facilities
7.0
Staff
8.2
Value for money
7.1
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 November 2023
John
United StatesIt is what it is! A convenient no nonsense inexpensive place to stay at while in the area. Not too far from South Bend.
Location is convenient to major roads. The new owners/management have painted the exterior and are working to make the whole place nicer.
Stayed in October 2023
Reviewed: 17 October 2023
Springer
United StatesHallway carpeting and stairway hand rails were dirty. No refrigerator in room and double queen room was tight. Staff seemed friendly but difficult to understand due to language accent, both on phone and in person.
The price was right. The beds were nice, but high. No refrigerator in room but there was a microwave. Nice place if all you're looking for is to crash at night.
Stayed in October 2023
Reviewed: 5 September 2023
Duane
United StatesWe saw mouse turds on the floor by the bed. I am only 5'5" tall. My wife is shorter. The king size bed was tall. We had to use a chair to climb onto it. The refrigerator was luke warm. Bathroom was good. It need some kind of bath mat or anti-slide added to the tub. It was slippery. For a low cost hotel, it wasn't bad.
The TV and AC worked. The rest of the room as ok. It was close to our destination. Only 2 minutes away. There was a Wendy's next door. The New York Fried Chicken was open late. It was about 5 minutes away. We just had chicken breast. It was good.
Stayed in September 2023
Reviewed: 30 July 2023
Michael
United StatesThe place has a very musty smell. The parking lot was filthy
It was very clean. Location was great.
Stayed in July 2023
Reviewed: 10 July 2023
Allison
United StatesStains on bedding
Easy on and off expressway.
Stayed in July 2023
Reviewed: 6 July 2023
Ashley
United StatesNo breakfast options but juice and coffee
Clean and new
Stayed in July 2023
Reviewed: 30 June 2023
Herron
United StatesRoom fridge was small and no microwave.
A clean place with a nice smell. The manager was helpful. The rooms were all inside access.
Stayed in June 2023
Reviewed: 15 June 2023
Steve
United Stateslocation, clean, good value
Stayed in June 2023
Reviewed: 8 May 2023
Ed
United StatesBroken drain plug in tub. Could not take a relaxing hot bath in tub.
Comfortable bed. Quiet atmosphere. Frre coffee
Stayed in May 2023
Reviewed: 29 September 2022
Sandra
CanadaWe were disappointed that there was no breakfast provided No facial tissues in the room. Very thin towels.
The location was ok, very near to the interstate.
Stayed in September 2022
Reviewed: 13 September 2022
Julie
United StatesCurb appeal was just ok.
Clean and friendly staff
Stayed in September 2022
Reviewed: 6 September 2022
Angelique
United StatesThe bed was so high off the ground it was really difficult to get in it and impossible to sit on it, which made the whole room slightly uncomfortable - and I'm a fairly tall person. They must have put a new bathtub facade over the old bathtub - when I took a shower I felt like I was going to fall through the new layer. They also don't have any ADA compliant rooms.
The room was pretty nice, and it was a good value for the money.
Stayed in September 2022
Reviewed: 31 July 2022
George
United StatesThought price was high for room without fridge, microwave, blow-dryer and tv that had a lot of static. Didn't offer even a complimentary breakfast. Paid $187 for one night.
Room was clean and bed was nice. Location was good.
Stayed in July 2022
Reviewed: 12 July 2022
Kevin
United StatesOlder motel but just remodeled very clean and nice place on a fair budget price
Stayed in July 2022
Reviewed: 3 May 2022
Gill
United StatesThe young lady who was at the front desk when I got ready to check out was a little impatient with me her attitude was not good..so I called the inn once I arrive home from my trip and spoke with the manger I believe he understood what I was trying to explain to the young lady.
No breakfast at the inn....eateries near the inn. It was my second stay at the inn 1/16-17/22 and my recent stay 5/29-30/22. Although I did not get the original booking price for the room the price was still quite low and the manager of the inn was very patient which I appreciate.
Stayed in April 2022
Reviewed: 2 April 2022
Beverly
United StatesDisappointing there was No Breakfast. I had to turn on the coffee and find the stuff to make and serve it. At 8 am.
There was NO BREAKFAST!!! This was d
Stayed in March 2022
Reviewed: 14 February 2022
Ruizalisha
United StatesThe bathing towels are very low quality and look like cleaning towels instead of for bathing.
The rooms where clean
Stayed in January 2022
Reviewed: 30 January 2022
Gill
United StatesNot enough towels
The interior decor
Stayed in January 2022
Reviewed: 16 October 2023
Eller
United Statesnothing
Stayed in October 2023
Reviewed: 13 September 2023
Button
United StatesIT SMELLS REALLY BAD OF BO AND CIGARETTES. DIRTY FEET!
STAFF WAS FRIENDLY
Stayed in July 2023
Reviewed: 30 August 2023
Mary
United StatesHot tub was not working No coffee Pool area was dirty no towels
Great location Gas station right next door
Stayed in August 2023
Reviewed: 24 August 2023
Ashley
United StatesVery friendly front desk clerk and under new ownership
Clean and friendly
Stayed in July 2023
Reviewed: 13 August 2023
Miller
United StatesThe room was TINY. Like so small. The hallways were gross. Didn't look like they had been vacuumed in weeks. The area was a little sketchy. The doors didn't lock or require a key card so anyone could come in and out at any hour. Our room smelled so bad. I don't even know how to describe it but we had to go to Walmart and buy air freshener.
Desk clerk was nice. Bed was comfortable enough.
Stayed in July 2023
Reviewed: 26 July 2023
Richard
United StatesBesides, interrupting an important phone call to introduce a microwave into the room, they were extremely late in room cleanings... leaving cleansing liquids in the bathroom, and did not leave any replacement (difficult to open) shampoo packs.
LOcation...
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content