2067 Route 52 East, Liberty, NY 12754, United States
#4 of 4 hotels in Liberty
Guests' ChoiceBased on 91 hotel reviews
3.5Cleanliness
4.2
Comfort
4.5
Location
5.9
Facilities
4.1
Staff
5.6
Value for money
4.3
Free WiFi
5.8
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End of dialog contentReviewed: 21 August 2022
Barbara
United StatesVery poor maintenance and cleaning
Sheets were clean.
Stayed in August 2022
Reviewed: 10 August 2022
Heather
United StatesBathroom was filthy, there were dead bugs on the floor, and bedbugs could be seen coming out crawling up the walls.
The staff at the desk was very kind and polite.
Stayed in July 2022
Reviewed: 27 June 2022
Ruth
United StatesThe people in the office were very unpleasant and made no effort to help us. The outside of the building was horrid!. It needed cleaning and repairs. It was falling apart in places. The smell of Marijuana made us sick. The people hanging around were welfare people. It was a welfare hotel. I would never go there again. Not a good place to stay when traveling. We didnt even feel safe!
The young man who was doing the cleaning was so pleasant and so helpful. He removed the moldy shower curtain immediately when we asked him. He brought us toilet paper that really needed.
Stayed in June 2022
Reviewed: 6 June 2022
Noemi
United Statesthe pool area was closed and seemed like it had been for years. The lobby was very outdated.
the property was definitely neglected. the room smelled musty and had not been cleaned property. found last visitors pizza crust on the floor.
Stayed in June 2022
Reviewed: 3 October 2021
Marco
United StatesThere was no hot water and the staff was not too helpful
Stayed in October 2021
Reviewed: 2 October 2021
Vincent
United StatesI didn't get the room I booked and there was no wifi even tho they advertise having it.
Stayed in September 2021
Reviewed: 17 September 2021
Cindy
United StatesThe facilities weren't clean enough n they took too long to find a room waited almost half an hr
Asked if I needed house keeping n accommodated my needs
Stayed in September 2021
Reviewed: 30 August 2021
Sherry
United StatesWe ended up having to pay cash for our booked room. Their antiquated computer system needs an update. An employee showed us to our room and came in and had a seat. Will not be going back.
Stayed in August 2021
Reviewed: 28 August 2021
Tiziano
United StatesDirty, smelly, run down, expensive for what they offered. Should not be allowed to run
Stayed in August 2021
Reviewed: 26 August 2021
William
United StatesThe water pressure was horrible and the shower tiles were covered in mildew. The hotel had a very musty smell not pleasant to breathe while there.
Nothing I enjoyed leaving.
Stayed in August 2021
Reviewed: 24 August 2021
Craig
United StatesWe saw police hauling people out. The owners run this place off a sheet of paper. There is no housekeeping. Shady as all get out. Ghetto. Smells like failure
This place is whack. Its like a section 8 hotel.
Stayed in August 2021
Reviewed: 10 August 2021
Jimenez
United Statescustomer service was horrible and hostile
Stayed in June 2021
Reviewed: 3 July 2021
Jimenez
United StatesManagement super rude and the place was dirty
Location
Stayed in June 2021
Reviewed: 3 August 2023
Toni
United StatesIt was filthy. Wreaked of cigarette smoke. The walls and the floors were disgustingly dirty. Found a dead cockroach on the bathroom floor. White powder and dead bedbugs under the mattress. It was a nightmare.
Nothing .
Stayed in July 2023
Reviewed: 17 July 2023
Aliran
United StatesThe "hotel" itself needs a desperate TLC. absolutely nothing compared to what your website shows. Horrible! We stayed no more than 30 minutes and checked out. Very disappointed!
Reception staffs were nice and understanding.
Stayed in July 2023
Reviewed: 15 July 2023
Abner
United StatesRoaches, dirty room, clearly a welfare hotel
Nothing
Stayed in July 2023
Reviewed: 1 July 2023
Sylvie
CanadaIt was disgusting and the staff made me feel like I was about to be harmed. Completely unsafe and unprofessional and we decided to leave and stay elsewhere. Best decision of our trip.
Nothing
Stayed in June 2023
Reviewed: 26 June 2023
Ashley
United Statesim still waiting to get my money Back!!!!! horrible hotel!
Stayed in May 2023
Reviewed: 25 June 2023
Helen
United StatesFriendly staff
Stayed in June 2023
Reviewed: 25 June 2023
Helen
United StatesFriendly staff
Stayed in June 2023
Reviewed: 25 June 2023
Helen
United StatesExcellent customer service
Stayed in June 2023
Reviewed: 18 June 2023
Shea
United StatesThere were cockroach's in the bathroom. Chairs held together with duck tape. Room smelled horrible of smoke. This place should be shut down by the health department. Please please please do yourself a favor and save your money. Worst hotel I've ever stayed at. They also respond to any negative comment saying they are under new ownership and renovating. That is a lie. If you look they've been saying that over a year and have changed nothing. I wouldn't let my dog stay there. Let alone my family
I liked absolutely nothing.
Stayed in June 2023
Reviewed: 24 March 2023
Kenneth
United StatesEverything
Nothing
Stayed in March 2023
Reviewed: 14 January 2023
Kelly
United Statesthere were bed bugs and roaches, every time we did something there was another type of bug. the property itself looked beat up, there was a fist print in the bathroom door and some fungus in the tub (see picture)
the front desk person tried to be accommodating but we could not stay in this big infested inn, especially when we were told they just deep cleaned this room.
Stayed in January 2023
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