Ice machine not working.

Family run business very attentive to your needs.

Stayed in April 2024

The train woke me up at 9am and I was really tired, also there’s a problem with the pipes the toilet was leaking water the second day and I couldn’t flushed well, my recommendation is to check on it

The staff and prices, it’s a mile (30minutes) walking from the hostel to downtown, the bed was comfortable

Stayed in November 2023

We asked for a king bed got 2 twins. They offered us a first or second when the associ a te said a ki g room. Wasn't happy wife an I had seoeratw beds office was cluttered. Nights of lights was worse then Disney.the trolley was 90 dollars to rent a row . Think they forgot about just cpls. Prices r getting way out of hand. Had an associate at the old burger buckets tell us his feeling about the owners if burger buckets. Was happy he sort of changed the subject when we said we were good friends of them. The. We asked where we could get t shirts for lights was told for workers only we found them at the store next to Ripley. St augustine is getting well known but over priced.the city is to amazing to be greedy

Area was good. Beds were amazing.

Stayed in November 2023

the train that rain nightly, we both got over it and didn't complain once we spoke of it

bed was super accomodative to us and we are hard to please, could have used another pillow, just know I would stay again. the train coming each night was the only negative. we enjoyed our 5 days with cold air and a fridge. ALSO the hot shower was impressive and really a nice flow

Stayed in July 2023

I was ok for me.

Stayed in February 2023

very small bathroom

no pool. Room OK. remodling

Stayed in April 2023

ONE OF THE 0WNERS WERE CONSTANTLY COMING TO MY ROOM. THEY SAID I HAD TOO TRAFFIC BUT MY FRIEND WAS GETTING SUPPLIES I NEEDED. WHEN I WAS CHECKING OUT, HE TOLD ME I WAS TO NEVER COME BACK! 😯😒

NOT TOO MANY GOOD THINGS TO SAY ABOUT SUNSET INN. FROM THE MOMENT I APPROACHED THE OFFICE STAFF/OWNER'S, I HAD A VERY BAD VIBE... I FELT UNWELCOMED! THEY WERE VERY UNFRIENDLY! I'M GOING THRU A DIFFICULT TIME IN MY LIFE AND I HAD HOPED TO BE COMFORTABLE WITH THE FACT, I HAD A FEW FRIENDS TRYING TO HELP ME GET SITUATED FOR THE FOLLOWING DAY.

Stayed in April 2023

No HBO no Showtime

The location

Stayed in February 2023

The lights were a little dim. The train going past was not fun.

The location to town was excellent. Owner was nice. The room was clean.

Stayed in March 2023

Honesty the attendance in there the friendly and good people but they need some improving

I would like to get a better service in this hotel like better coffee maker a better microwave a batter fridge a better beb a little bit better and clean outside the view outside don't look too good honesty opinion the price for the hotel is not right they need improvement the people there was really friendly attend I don't have complain about that they just need to do some improving that is my honesty opinion thank you

Stayed in March 2023

Nothing🙂

The Staff was great. Location is prefect price was good.🙂🙂🙂🙂

Stayed in February 2023

There was nothing to not like for the price you pay. It is a basic clean friendly motel. The management is awesome.

The cleanliness. This is basic thing I like for when I stay overnight at a place. With the budget cost associated, there was nothing I can ask more. Clean bed, sheets, towels etc. No bugs at all.

Stayed in February 2023

the reception area need new look.

it not 5 ⭐️ hotel but was so clean, I can sleep comfortable , the staff very friendly.

Stayed in January 2023

I would recommend this place if you are on a budget. The rooms are spacious and they have a microwave! Even some of the best western hotels don't have microwaves! People in St Augustine are in general really warm and that includes the managers at sunset inn. They were really welcoming and made sure that our stay was comfortable. They are making the most out of this inn and are improving it! I appreciate their hard work in keeping guests happy.

Stayed in December 2022

Bed were very uncomfortable. They were all Spring beds. Zero comfort.

extremely nice employees

Stayed in December 2022

Owner was very nice and helpful.

Stayed in August 2022

Not enough pillows for my taste, but they were happy to bring us more.

The staff was knowledgeable ,and had lots good advice on places to see

Stayed in July 2022

The air conditioner did not work. it was hot. the bathroom needs maintenance.

The location was great. This was the Best value for the location.

Stayed in July 2022

The bath tub appeared to have a water leak underneath it such that while standing in the tub to take a shower the tub floor buckles and bubbles and water fills underneath it. This can cause damage to the floor, and walls and end up becoming a serious mold issue. (I know because I also own properties.) Some people may also lose their balance while standing there.

The hosts were very friendly and accomodating. I also liked the proximity to the center of town and did enjoy a pleasant bike ride to the castle and walking street.

Stayed in July 2022

Dark brown Will soon change

Staff very friendly New ownership Great location They will renovate

Stayed in July 2022

We've haven't been living in the US for a long time so we don't really know what to expect when it comes to price/ value ratio. For us the price was a bit high (around $120 with taxes) but it was also the 4th of July weekend so everywhere the prices were high. The building is old and because of that the room had a particular smell which we got used to after a few minutes. However, it was clean. The management is new and they admitted there is a lot of work to be done so we wish them good luck! They seem good people.

The manager was very helpful and nice. The room was clean. The location was very good, close to the center.

Stayed in July 2022

Phone not working

The phone wasn’t working

Stayed in July 2022

I understand you need to get the bug guy in occasionally, it's Florida. I would just expect the dead bodies to be cleaned up before guests arrive.

Stayed in June 2022

Lighting in bathroom could be improved. Bathroom is small but clean.

New owner is eager to improve facilities and made stay enjoyable. Great location to visit historic sites and near good restaurants.

Stayed in June 2022