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Reviews of Knights Inn Salem 3 stars

1555 State Street, Salem, OR 97301, United States

#18 of 22 hotels in Salem

Guests' Choice

Review score

Based on 187 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.4

  • Location

    7.0

  • Facilities

    5.9

  • Staff

    6.8

  • Value for money

    6.6

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 23 February 2023

    5.0
    I won’t stay here again.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The receptionist refused to let me in the hotel lobby. Instead, she made me conduct our business through a wire mesh built into the wall. This is a hotel, not a prison.

    I was allowed an early check in plus they had coffee making facilities in the room.

    Stayed in February 2023

  • Reviewed: 30 October 2022

    7.0
    Overall, I will stay here again since it is close to the downtown core area.
    • With a pet
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    High security check in via pass thru window, mold on the bottom of shower door(108) and needs extra attention. Staff indifferent (cultural?), smoking occurring outside of rooms 109, and 220.

    Convenient, adequate, close to downtown, easy in/out, good location, well lighted, outside clean and tidy.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    5.0
    We were only there to sleep and move on so that’s what we did.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it felt sketchy. druggie people everywhere.

    not much

    Stayed in October 2022

  • Reviewed: 16 September 2022

    7.0
    It was a great value, okay space, could use more TLC with the furniture, but no genuine complaints.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    If I had to give any advice, although the AC worked in the room. It was a little busted to the point the one closest to the AC got a little too cold because the air could not be directed any higher. The bathroom was okay but, we decided not to use it beyond a changing room due to how much heat it trapped. Either the vent was not working or something was generating way more heat in there than we expected.

    The space did show some age but the AC worked pretty great. The bathroom was a little cleaner than expected. And the staff helped us get into a room in a pretty average amount of time. All in all, I did appreciate the great value and the ease of checking out as well.

    Stayed in September 2022

  • Reviewed: 17 August 2022

    7.0
    Fine for a brief overnight stop
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Air conditioning unit was very loud indeed. Few facilities at hotel.

    A fairly basic but decent sized room. Location is OK - not in downtown Salem, but easy enough to travel to by car and with good parking available.

    Stayed in August 2022

  • Reviewed: 10 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Wifi was terrible.

    Good location with plenty of parking. Room was comfortable and shower was great. Fridge, coffeemaker and microwave in room.

    Stayed in July 2022

  • Reviewed: 2 June 2022

    6.0
    You get what you pay for, I suppose.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Room service was almost non-existent; couldn’t get towels or toilet paper.

    location was great

    Stayed in June 2022

  • Reviewed: 30 May 2022

    7.0
    Well situated, good check-in, clean and maintained.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet was rickety and seemed shorter sized.

    Stayed in May 2022

  • Reviewed: 26 April 2022

    5.0
    This place functions just fine as a place to sleep.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked a fridge and microwave.. There were also no towels or wash clothes and only half a roll of toilet paper. Not a big deal to ask but still a bit inconvenient. The telephone did not work to call the front desk but that's not new big deal. The room could have been a little bit more prepared for a guest. Also the other guests were loud and inconsiderate. But we slept well and it was affordable so I would recommend for a short stay on the cheap.

    Staff was friendly.It was clean and the bed was comfortable. There was also a pretty nice shower and the AC worked well.

    Stayed in April 2022

  • Reviewed: 29 December 2021

    6.0
    Very basic
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Seems like the lobby could have been open / masks required. It was a little rough standing in the freezing cold waiting. No towels in the room although they were brought promptly when we called. Bedding kind of thin.

    Convenient, close to the capitol and nice jogging route. Heater and hot water worked well - great hot shower.

    Stayed in December 2021

  • Reviewed: 1 December 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Pretty horrible.

    Stayed in November 2021

  • Reviewed: 29 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Gas to leave a $60 deposit that we got back but they don't even check the room ...how do we know they did or didn't like the way we left it? We hope we don't get charged for anything.

    Clean and convenient....a great restaurant nearby called Word of Mouth Bistro.

    Stayed in November 2021

  • Reviewed: 18 November 2021

    7.0
    Good, basic place to stay. Has what you need
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Easy check in at 1a.m. after a long drive. Room was basic but bed was very comfortable. Shower was good, although a little on the small side

    Stayed in November 2021

  • Reviewed: 22 October 2021

    5.0
    The room was adequate.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Dead bolt lock misaligned so I had no deadbolt lock. room 103

    No breakfast offered.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    7.0
    Great value, pretty clean, felt safe and secure.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The quilt had some cigarette burns in it, but the room thankfully didn't smell at all. It was just obviously old. No worries though!

    Location was close to where I was working, room was pretty clean (though a bit dated, particularly the bed's quilt), and it was quiet. Good hot water in shower, and fresh towels each day. Locks worked on door, and no issues with keycard.

    Stayed in October 2021

  • Reviewed: 13 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very loud drunk neighbors late into the night.

    The staff were immediately helpful and friendly, the room was clean and the location was great. Overall, happy with the stay.

    Stayed in September 2021

  • Reviewed: 1 September 2021

    7.0
    I would definitely come back here for another stay in the near future
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was some cleanliness issues for me when I first got my room but I just went ahead and sanitized it to my liking

    I liked how quite it was no loud people very respectful. For once I didnt have to worry about my car being broke into I could actually enjoy my stay and relax

    Stayed in September 2021

  • Reviewed: 17 August 2021

    5.0
    Towels
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I went to use a bath towel and was washed however not clean There was like lipstick and makeup maybe something else on it So while it had been washed it wasn’t clean When I went to the front desk the guy acted like it was no big deal

    It was ok close to the fields

    Stayed in July 2021

  • Reviewed: 6 August 2021

    7.0
    Decent.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    The room cleaner tried to walk in without permission and I was paid in full for another 2 days. Definitely not ok to do that. If you don't answer cuz your sleeping it doesn't mean you just walk in.

    I liked how I was generally left alone.

    Stayed in July 2021

  • Reviewed: 6 July 2021

    6.0
    yes
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    No Breakfast, No coffee. For me the beds were to hard for me. I just wish they had bigger and thicker towels. other than that it was ok for the price

    Stayed in July 2021

  • Reviewed: 5 July 2021

    5.0
    Affordable motel in Salem
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Did not apply due to COVID-19

    Stayed in July 2021

  • Reviewed: 2 July 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    There was no breakfast. Excellent location! Room was adequate.

    Stayed in May 2021

  • Reviewed: 28 June 2021

    7.0
    Good
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not having a microwave in the room

    Breakfast not offered

    Stayed in June 2021

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The shower was definitely ready for updating!

    The location was good for visiting my family and centrally located in Salem.

    Stayed in April 2024

Showing 1 – 25

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