1555 State Street, Salem, OR 97301, United States
#18 of 22 hotels in Salem
Guests' ChoiceBased on 187 hotel reviews
5.8Cleanliness
6.6
Comfort
6.4
Location
7.0
Facilities
5.9
Staff
6.8
Value for money
6.6
Free WiFi
6.7
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End of dialog contentReviewed: 23 February 2023
Robert
United KingdomThe receptionist refused to let me in the hotel lobby. Instead, she made me conduct our business through a wire mesh built into the wall. This is a hotel, not a prison.
I was allowed an early check in plus they had coffee making facilities in the room.
Stayed in February 2023
Reviewed: 30 October 2022
Paul
United StatesHigh security check in via pass thru window, mold on the bottom of shower door(108) and needs extra attention. Staff indifferent (cultural?), smoking occurring outside of rooms 109, and 220.
Convenient, adequate, close to downtown, easy in/out, good location, well lighted, outside clean and tidy.
Stayed in October 2022
Reviewed: 18 October 2022
Courtney
United Statesit felt sketchy. druggie people everywhere.
not much
Stayed in October 2022
Reviewed: 16 September 2022
Kurt
United StatesIf I had to give any advice, although the AC worked in the room. It was a little busted to the point the one closest to the AC got a little too cold because the air could not be directed any higher. The bathroom was okay but, we decided not to use it beyond a changing room due to how much heat it trapped. Either the vent was not working or something was generating way more heat in there than we expected.
The space did show some age but the AC worked pretty great. The bathroom was a little cleaner than expected. And the staff helped us get into a room in a pretty average amount of time. All in all, I did appreciate the great value and the ease of checking out as well.
Stayed in September 2022
Reviewed: 17 August 2022
Jeremy
United KingdomAir conditioning unit was very loud indeed. Few facilities at hotel.
A fairly basic but decent sized room. Location is OK - not in downtown Salem, but easy enough to travel to by car and with good parking available.
Stayed in August 2022
Reviewed: 10 July 2022
Robert
United StatesWifi was terrible.
Good location with plenty of parking. Room was comfortable and shower was great. Fridge, coffeemaker and microwave in room.
Stayed in July 2022
Reviewed: 2 June 2022
Cyd
United StatesRoom service was almost non-existent; couldn’t get towels or toilet paper.
location was great
Stayed in June 2022
Reviewed: 30 May 2022
Doreen
CanadaThe toilet was rickety and seemed shorter sized.
Stayed in May 2022
Reviewed: 26 April 2022
Rebecca
United StatesI would have liked a fridge and microwave.. There were also no towels or wash clothes and only half a roll of toilet paper. Not a big deal to ask but still a bit inconvenient. The telephone did not work to call the front desk but that's not new big deal. The room could have been a little bit more prepared for a guest. Also the other guests were loud and inconsiderate. But we slept well and it was affordable so I would recommend for a short stay on the cheap.
Staff was friendly.It was clean and the bed was comfortable. There was also a pretty nice shower and the AC worked well.
Stayed in April 2022
Reviewed: 29 December 2021
Pamela
United StatesSeems like the lobby could have been open / masks required. It was a little rough standing in the freezing cold waiting. No towels in the room although they were brought promptly when we called. Bedding kind of thin.
Convenient, close to the capitol and nice jogging route. Heater and hot water worked well - great hot shower.
Stayed in December 2021
Reviewed: 1 December 2021
Kimberley
United KingdomPretty horrible.
Stayed in November 2021
Reviewed: 29 November 2021
Patty
United StatesGas to leave a $60 deposit that we got back but they don't even check the room ...how do we know they did or didn't like the way we left it? We hope we don't get charged for anything.
Clean and convenient....a great restaurant nearby called Word of Mouth Bistro.
Stayed in November 2021
Reviewed: 18 November 2021
Luke
New ZealandEasy check in at 1a.m. after a long drive. Room was basic but bed was very comfortable. Shower was good, although a little on the small side
Stayed in November 2021
Reviewed: 22 October 2021
Anthony
United StatesDead bolt lock misaligned so I had no deadbolt lock. room 103
No breakfast offered.
Stayed in October 2021
Reviewed: 18 October 2021
Isaac
United StatesThe quilt had some cigarette burns in it, but the room thankfully didn't smell at all. It was just obviously old. No worries though!
Location was close to where I was working, room was pretty clean (though a bit dated, particularly the bed's quilt), and it was quiet. Good hot water in shower, and fresh towels each day. Locks worked on door, and no issues with keycard.
Stayed in October 2021
Reviewed: 13 September 2021
Donna
United StatesVery loud drunk neighbors late into the night.
The staff were immediately helpful and friendly, the room was clean and the location was great. Overall, happy with the stay.
Stayed in September 2021
Reviewed: 1 September 2021
Shunea
United StatesThere was some cleanliness issues for me when I first got my room but I just went ahead and sanitized it to my liking
I liked how quite it was no loud people very respectful. For once I didnt have to worry about my car being broke into I could actually enjoy my stay and relax
Stayed in September 2021
Reviewed: 17 August 2021
Mark
United StatesI went to use a bath towel and was washed however not clean There was like lipstick and makeup maybe something else on it So while it had been washed it wasn’t clean When I went to the front desk the guy acted like it was no big deal
It was ok close to the fields
Stayed in July 2021
Reviewed: 6 August 2021
Brittany
United StatesThe room cleaner tried to walk in without permission and I was paid in full for another 2 days. Definitely not ok to do that. If you don't answer cuz your sleeping it doesn't mean you just walk in.
I liked how I was generally left alone.
Stayed in July 2021
Reviewed: 6 July 2021
Adams
United StatesNo Breakfast, No coffee. For me the beds were to hard for me. I just wish they had bigger and thicker towels. other than that it was ok for the price
Stayed in July 2021
Reviewed: 5 July 2021
Madalyn
United StatesN/A
Did not apply due to COVID-19
Stayed in July 2021
Reviewed: 2 July 2021
Theodore
United StatesThere was no breakfast. Excellent location! Room was adequate.
Stayed in May 2021
Reviewed: 28 June 2021
Fawn
United StatesNot having a microwave in the room
Breakfast not offered
Stayed in June 2021
Reviewed: 14 April 2024
Moses
United StatesThe shower was definitely ready for updating!
The location was good for visiting my family and centrally located in Salem.
Stayed in April 2024
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